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HCI Boston | May 3, 2016 | Page 1
Lisa Smith-Strother
Head of Global Employer Brand,!
Recruitment Marketing & Diversity!
Talent Acquisition at Ericsson
Introductions
Lisa Smith-Strother
Global Head of Employer
Branding, Social/Digital Careers
Channels, and Diversity Talent
Acquisition
My Background
≒ Over 15 years of consumer marketing
in Financial Services with American
Express, Natwest Bank, and others
≒ Transferred my marketing expertise to
Employer Branding nearly 10 years ago
≒ Ive been leading Ericssons Global
Employer Branding for over 2 years
Ericsson is shaping the Networked
Society through conducting business in
the areas of Networks, IT, Cloud, Media
and Industries
Ericsson Internal | 2016-09-12 | Page 4
Ericsson at a glance
39,000
23,700
66,000
2.5 billion
1 billion
180
116,000
Subscribers
managed by us
Subscribers
supported by us
Services professionals Employees
Countries with
customers
R&D Employees
Patents
In R&D
$33 Billion Net Sales
$5 Billion
NETWORKS
Create one network for
a million different needs
IT
Transform IT to accelerate
business agility
MEDIA
Delight the TV
consumer every day
INDUSTRIES
Connect industries to
accelerate performance
Full year 2015
figures
Developers of Bluetooth
40% of Mobile Traffic
30%women at all levels
by 2020
40%of our workforce
are under the age of 35
89%of our employees are proud to say
that they work for Ericsson
86%of all nationalities
represented in Ericsson
HCI Boston | May 3, 2016 | Page 6
An award-winning Employer Brand
HCI Boston | May 3, 2016 | Page 7
Setting
the stage
HCI Boston | May 3, 2016 | Page 8
At employees fingertips
Our Employer Brand Infographic
HCI Boston | May 3, 2016 | Page 9
In October 2015 we
introduced Ericsson
Sees the Real You
We activated the You
HCI Boston | May 3, 2016 | Page 10
We activated the you across different
backgrounds with a cultural journeys
eBook
HCI Boston | May 3, 2016 | Page 11
We Created Excitement and 
Employee Engagement
HCI Boston | May 3, 2016 | Page 12
We Created Excitement With Social Media
HCI Boston | May 3, 2016 | Page 13
We Got Employees Involved 
by Telling Their Story
HCI Boston | May 3, 2016 | Page 14
And they loved it. 
≒Over 56 countries represented
≒Diversity sentiment in October:
71% positive, 25% neutral
≒Impressions: 8,000,000+
≒Engagements: 282,392
≒Total clicks: 250,000+
≒Average cost per click: $0.02
It was so successful
we decided to use it as the theme for all D&I activities at Ericsson in 2016
HCI Boston | May 3, 2016 | Page 15
Fostering
Engagement
HCI Boston | May 3, 2016 | Page 16
Girls in ICT Day
CareersBlog
HCI Boston | May 3, 2016 | Page 17
International Womens Day
HCI Boston | May 3, 2016 | Page 18
World Day for Culture Diversity 
Thank for small space but so big
to share the great thing.
- Kaweesak K (South East Asia)
Thank you very much
for this great initiative!
 Viktor M (North & Central
Europe)
Music represents the culture and we cherish our culture
in better way by loving music. I am sharing one of my
composition (Kannada song) Nannee preetiya;
 Atresh S (India)
HCI Boston | May 3, 2016 | Page 19
On Site Events
HCI Boston | May 3, 2016 | Page 20
Getting the
word out
HCI Boston | May 3, 2016 | Page 21
.
In addition to our careers page,
social media has proven very
successful allowing us to stay
highly engaged with our followers
across numerous platforms
HCI Boston | May 3, 2016 | Page 22
Targeted Posts
HCI Boston | May 3, 2016 | Page 23
Virtual Career Chats
Recruiters and leaders engage with viewers virtually and answer
users questions in the comments section of the video
HCI Boston | May 3, 2016 | Page 24
Instagram Takeovers
HCI Boston | May 3, 2016 | Page 25
Gami鍖cation
≒Engaging women in tech
≒Interactive quizzes that highlight women in tech
content
HCI Boston | May 3, 2016 | Page 26
Social Advocacy Platform
Shares Impressions Engaged Members
We are just getting started leveraging our employees social
network and amplifying Ericssons brand
HCI Boston | May 3, 2016 | Page 27
O鍖ine and Outdoor
HCI Boston | May 3, 2016 | Page 28
We Integrated Social Media
HCI Boston | May 3, 2016 | Page 29
Mobile Media
Impressions: 771,208
Engagements: 9,029
Clicks: 8,802
Job
search
traffic
HCI Boston | May 3, 2016 | Page 30
Change is Happening
HCI Boston | May 3, 2016 | Page 31
Looking
towards
the future
HCI Boston | May 3, 2016 | Page 32
Sticking It to
Gender Stereotypes
HCI Boston | May 3, 2016 | Page 33
Declined candidates
exit with limited to no
further engagement
Candidate Care - After the Interview
Thousands of Declined candidates
Thousands of Declined candidatesThousands of Applicants
Thousands of Applicants
Declined candidates are directed to a
branded Ericsson portal with ongoing
engagement for:
≒ Resume Building
≒ Personal Branding
≒ Networking Development
≒ Job Search Skill Building
≒ Interview Training
Positive impact =
positive feedback
BeforeAfter
With Candidate Care
Reviews Matter
92% of job seekers trust word-of-mouth over advertising.
The recruitment process doesnt end when a candidate is rejected.
Protecting our Employer Brand
HCI Boston | May 3, 2016 | Page 34
A Fresh Ericsson Voice 
Check our
social media
channels for
my debut
soon!
IAmEricsson.com	
IAmEricsson.com
HCI Boston | May 3, 2016 | Page 36
The takeaway?
Be innovative, take chances and allow employees to participate and
promote your brand in their own voice.
HCI Boston | May 3, 2016 | Page 37
www.Ericsson.com/careers
Lisa.Smith-Strother@Ericsson.com

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Glassdoor Summit: Lisa Smith-Strother

  • 1. HCI Boston | May 3, 2016 | Page 1 Lisa Smith-Strother Head of Global Employer Brand,! Recruitment Marketing & Diversity! Talent Acquisition at Ericsson
  • 2. Introductions Lisa Smith-Strother Global Head of Employer Branding, Social/Digital Careers Channels, and Diversity Talent Acquisition My Background ≒ Over 15 years of consumer marketing in Financial Services with American Express, Natwest Bank, and others ≒ Transferred my marketing expertise to Employer Branding nearly 10 years ago ≒ Ive been leading Ericssons Global Employer Branding for over 2 years
  • 3. Ericsson is shaping the Networked Society through conducting business in the areas of Networks, IT, Cloud, Media and Industries
  • 4. Ericsson Internal | 2016-09-12 | Page 4 Ericsson at a glance 39,000 23,700 66,000 2.5 billion 1 billion 180 116,000 Subscribers managed by us Subscribers supported by us Services professionals Employees Countries with customers R&D Employees Patents In R&D $33 Billion Net Sales $5 Billion NETWORKS Create one network for a million different needs IT Transform IT to accelerate business agility MEDIA Delight the TV consumer every day INDUSTRIES Connect industries to accelerate performance Full year 2015 figures Developers of Bluetooth 40% of Mobile Traffic
  • 5. 30%women at all levels by 2020 40%of our workforce are under the age of 35 89%of our employees are proud to say that they work for Ericsson 86%of all nationalities represented in Ericsson
  • 6. HCI Boston | May 3, 2016 | Page 6 An award-winning Employer Brand
  • 7. HCI Boston | May 3, 2016 | Page 7 Setting the stage
  • 8. HCI Boston | May 3, 2016 | Page 8 At employees fingertips Our Employer Brand Infographic
  • 9. HCI Boston | May 3, 2016 | Page 9 In October 2015 we introduced Ericsson Sees the Real You We activated the You
  • 10. HCI Boston | May 3, 2016 | Page 10 We activated the you across different backgrounds with a cultural journeys eBook
  • 11. HCI Boston | May 3, 2016 | Page 11 We Created Excitement and Employee Engagement
  • 12. HCI Boston | May 3, 2016 | Page 12 We Created Excitement With Social Media
  • 13. HCI Boston | May 3, 2016 | Page 13 We Got Employees Involved by Telling Their Story
  • 14. HCI Boston | May 3, 2016 | Page 14 And they loved it. ≒Over 56 countries represented ≒Diversity sentiment in October: 71% positive, 25% neutral ≒Impressions: 8,000,000+ ≒Engagements: 282,392 ≒Total clicks: 250,000+ ≒Average cost per click: $0.02 It was so successful we decided to use it as the theme for all D&I activities at Ericsson in 2016
  • 15. HCI Boston | May 3, 2016 | Page 15 Fostering Engagement
  • 16. HCI Boston | May 3, 2016 | Page 16 Girls in ICT Day CareersBlog
  • 17. HCI Boston | May 3, 2016 | Page 17 International Womens Day
  • 18. HCI Boston | May 3, 2016 | Page 18 World Day for Culture Diversity Thank for small space but so big to share the great thing. - Kaweesak K (South East Asia) Thank you very much for this great initiative! Viktor M (North & Central Europe) Music represents the culture and we cherish our culture in better way by loving music. I am sharing one of my composition (Kannada song) Nannee preetiya; Atresh S (India)
  • 19. HCI Boston | May 3, 2016 | Page 19 On Site Events
  • 20. HCI Boston | May 3, 2016 | Page 20 Getting the word out
  • 21. HCI Boston | May 3, 2016 | Page 21 . In addition to our careers page, social media has proven very successful allowing us to stay highly engaged with our followers across numerous platforms
  • 22. HCI Boston | May 3, 2016 | Page 22 Targeted Posts
  • 23. HCI Boston | May 3, 2016 | Page 23 Virtual Career Chats Recruiters and leaders engage with viewers virtually and answer users questions in the comments section of the video
  • 24. HCI Boston | May 3, 2016 | Page 24 Instagram Takeovers
  • 25. HCI Boston | May 3, 2016 | Page 25 Gami鍖cation ≒Engaging women in tech ≒Interactive quizzes that highlight women in tech content
  • 26. HCI Boston | May 3, 2016 | Page 26 Social Advocacy Platform Shares Impressions Engaged Members We are just getting started leveraging our employees social network and amplifying Ericssons brand
  • 27. HCI Boston | May 3, 2016 | Page 27 O鍖ine and Outdoor
  • 28. HCI Boston | May 3, 2016 | Page 28 We Integrated Social Media
  • 29. HCI Boston | May 3, 2016 | Page 29 Mobile Media Impressions: 771,208 Engagements: 9,029 Clicks: 8,802 Job search traffic
  • 30. HCI Boston | May 3, 2016 | Page 30 Change is Happening
  • 31. HCI Boston | May 3, 2016 | Page 31 Looking towards the future
  • 32. HCI Boston | May 3, 2016 | Page 32 Sticking It to Gender Stereotypes
  • 33. HCI Boston | May 3, 2016 | Page 33 Declined candidates exit with limited to no further engagement Candidate Care - After the Interview Thousands of Declined candidates Thousands of Declined candidatesThousands of Applicants Thousands of Applicants Declined candidates are directed to a branded Ericsson portal with ongoing engagement for: ≒ Resume Building ≒ Personal Branding ≒ Networking Development ≒ Job Search Skill Building ≒ Interview Training Positive impact = positive feedback BeforeAfter With Candidate Care Reviews Matter 92% of job seekers trust word-of-mouth over advertising. The recruitment process doesnt end when a candidate is rejected. Protecting our Employer Brand
  • 34. HCI Boston | May 3, 2016 | Page 34 A Fresh Ericsson Voice Check our social media channels for my debut soon!
  • 36. HCI Boston | May 3, 2016 | Page 36 The takeaway? Be innovative, take chances and allow employees to participate and promote your brand in their own voice.
  • 37. HCI Boston | May 3, 2016 | Page 37 www.Ericsson.com/careers Lisa.Smith-Strother@Ericsson.com