Good Food LTD went through several periods in their business:
- Period 0 they raised prices assuming high price = high quality but lost market share.
- Period 1 they lowered prices and cut costs/advertising to recover.
- Period 2 they increased marketing for their better performing product (Candy) and became more efficient, stabilizing the business.
- Later periods saw improvements to Candy and Cake, focusing online sales, which led to growth and higher profits.
2. Objectives
To target products at relevant and profitable segments
To create a new product to target missing segments
To become cost efficient with experience
To maximise profits by segmentation and positioning
3. Period 0 Young and Stupid
What we did
- Raised the price of Cake and Candy to increase
profit margins
- High Price = High Quality theory
- Increased our advertising budget massively
4. Period 1 FREE FALLING!
What happened?
Lost market share
We were priced out of all our target markets
What we did
Lowered price of both products
Created a cost-effective formula for Candy
Cut our advertising spending
5. Period 2 - Assume the Recovery Position!
What happened?
Our money stopped plummeting
What we did
Increased management time and advertising
for Candy
Reduced marketing in unused areas
Utilised channel management
Utilised positioning
6. Period 3 Nothing is changing!
What happened
We were now stable but not growing
Cake production costs reduced
What we did
Invested in improving Candy formula
Candy price further reduced
Took Cake off E-Markets
Distributed Candy online
7. Period 4 I can see clearly now
What happened
Cost decrease due to experience
Cake improved quality
Candy performing well in E-boutiques
Profits remained stable
What we did
Increased management for online accounts
Removed Candy from E-grocers
Increased Cake price due to improved quality
8. Period 5 I think they got it!
What we did
We put Cake online in E-Grocers
Increased promotion for Candy online
Offered margins to online sellers
Production level to full capacity
Reduced Cake price
What happened
Candy performed well on E-boutique
No huge profits but small growths
Maintained regular profits to use
Cake lost considerable market share due to increased price
9. Period 6 Super Recovery
What happened
We made huge improvements in sales, revenue, ROI and profits
We earned a bigger budget
We had an exceptional cost due to improved product
We increased market share online
What we did
Invested further into E-markets
Increased advertising
Increased capacity
10. Evaluation
We didnt get to develop our new product to target
the mid income families which was a big segment
We worked well as a team
11. Competition Analysis
Savor and Tasty flew ahead
Whippet stumbled in launching a new product
We managed to overtake Whippet near the end