France experienced civil unrest in 2005 sparked by the accidental deaths of two teenagers in Paris suburbs. The suburbs had large immigrant populations facing higher unemployment and discrimination. In 2006, youth protested a new employment law making it easier to fire young workers, seen as compromising job security. Both incidents involved unemployed youth from immigrant backgrounds facing social inequity. Singapore faced instances of perceived religious discrimination and potential age discrimination in the workplace. A future scenario imagined Singapore facing rising tensions in 2061 from high unemployment, with local-born citizens protesting cheaper foreign labor and "fair weather" citizens. Preventive measures proposed protecting local jobs and helping the unemployed.
Analytics can help businesses by providing cheaper and better traffic, improving conversion rates, and increasing customer loyalty. Key rules for success include taking action based on insights from analytics, focusing on goals and key metrics, and regularly analyzing data to improve performance over time. Analytics allow businesses to test changes and optimize processes.