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March 12 & 13, 2012

Shannon Scanlan
Business Services Librarian

Google Apps for Business
 Email, calendar, documents, sites, video and more
 Try it free for 30 days
 After free trial, $5 a month for each user
 Sites allows users to create webpages for collaboration,
training or intranet
 Accessible via the web, mobile phones and compatible
with PCs and Mac
 Understanding the “Cloud” and Google Apps

Gmail
 Free email
 350 million users
 Spam filter
 Mobile accessibility
 Conversation view, see all replies on 1 page
 Features include customizable background theme,
signature, vacation responder, instant messaging, voice and
video chat, email forwarding, attachments
 Access to other Google Apps (voice, docs, calendar etc)
 With Business Gmail, email address is customizable to
company such as mattsmith@mycompany.com

Google Alerts
 Notifies users of new content from the web, blogs,
news, etc based on selected search terms
 Users can receive notifications daily, weekly or “as it
happens”
 Results are from Google’s search engine only

Google Calendar
 Users must have a Google account (a Gmail account or
sign up with an existing email account)
 Web based calendar
 Items can be added online, via a mobile device or text
message
 Calendars can be created and shared with multiple
editors and viewers
 Microsoft Outlook events and iCalendar events can be
synced
 Email reminders can be sent via email or text

Google Docs
 Web based applications
 Documents, spreadsheets and presentations can be
accessed from any computer with an internet
connection
 Files can be shared with others for easier collaboration
 Files can be worked on at the same time
 Excellent resource for storing documents

Where are my Docs?
 Items are stored via the Internet, “Cloud Computing”
 You can restrict privacy to only yourself, friends or
make public
 Your documents cannot be found by search engines
unless shared publicly via a web address
 Google Docs will store up to 5,000 documents
 User can create forms, resumes, budgets, business
cards, menu, invitations and more

Google Groups
 Online discussion groups usually based around a
common interest
 Participation in conversations can be via the web or
email

Google Offers
 Deals of the Day
 Deal is usually available to purchase for 24 hours
 Purchasers can buy the deal no matter how many
people also buy
 Deal arrives via email

Google Talk (Gchat)
 Text and voice communication
 To make computer to phone call users must
use Google Voice
 Messages can be sent to an offline contact which they
receive when they return online
 Conversations are saved in transcript to Chats section
of Gmail account

Google Translate
 Online translation of website, text or document
 Currently 53 languages
 Not always accurate, errors occur
 Not always able to translate slang

Google Wallet
 For use with a Citibank MasterCard
 Users can also create a Google prepaid account linking
to their own accounts
 Works wherever MasterCard paypass is used
 Works with Android phones on the Sprint network

Google Voice
 Users may select a phone number to use from a variety of
area codes and connect the number to other phone lines
 Free computer to phone calling within the US
 PC to PC video and voice calling worldwide
 Voicemail
 Free text messaging
 Conference calls
 Call history
 Call screening and blocking of numbers
 Voice transcription to text and email
 International calls start at $0.02
 ***No emergency calls

More on Google
 Google Apps for Business
 Google Apps Videos on YouTube
 Video on Using Google Apps for Your Business
 Video on Setting up Google Apps for Your Business
 Video on Using Google Sites for Your Business

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