Grapevine communication can be impossible to eradicate in an organisation but can be used to the benefit of the organisation.
1 of 12
Download to read offline
More Related Content
Grapevine Communication
2. What is
Grapevine ?
Grapevine is an informal means
of communication that has
the potential to stretch
through an entire office.
Gossip
Rumour
s
Gis
t
unofficia
l
3. 8 Grapevine
Facts
Grapevine is not about grapes and vines,
its about how people communicate.
Organizations cannot FIRE grapevine
because they did not HIRE it.
Grapevines are usually interesting but not
really significant.
It contains only few people knowing the
information.
Grapevine helps humanize organizations.
Grapevine may also be an expression of a
healthy environment.
Usually, grapevines flow wherever people
get together in groups
Lastly, management should remember that
the workplace community is maintained not
only by the work itself but also by the
informal human relationships.
4. The Journey
Plan
Key communicator
Kelechi
End users Foluso and
Dare
Dead Enders Idowu
that just heard and did
not share
Isolates Not privy
Kelechi gossips
with Foluso and
Idowu.
While she tells
them; Dare
listens in the
background
He spreads his
newly-found
info afterwards.
Foluso does the
same, spreading
the gist.
The gist goes
viral.
Idowu
pretends not
to have ever
heard the
conversation.
9. Discover: Work out who the
key communicators are
because they hold the power
and influence over other
employees.
Generate: Create information
for the grapevine to make sure
they have needed information
so there is no room for
speculations and one-sided
facts.
Trial-run strategy: In this
method, the organization can:
validate the DG framework
bring in a new policy, relay it
through the grapevine and
observe how employees
react to it.
The DGT
Method
10. Benefits of managed
Grapevine to
Employees
Benefits of managed
Grapevine to the
Organization
Quick information drop
Free flow of information
Improves interpersonal
relationship
Fast and valuable feedback
Understand employee
behaviour
Enhanced teamwork
Productivity
Credibility and stability to
achieving organizational
objectives
11. Grapevine cannot be eliminated but
can be managed to the benefit of the
organization. Daunting and
demanding, it will require creative,
deliberate and proactive efforts.