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grapevine communication

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Chuckle Chubb
Chuckle Chubb

1) Companies should not try to eliminate grapevine communication. The grapevine is an informal network that spreads information rapidly and can help employees in their work. 2) While the grapevine cannot be stopped, managers should understand what information is being shared and provide accurate information to correct any false rumors. 3) There are ways for managers to deal with the grapevine such as finding out why information is being communicated and correcting misinformation. If managed properly, the grapevine can be used as a channel between employees and management in an organization.

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FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDY (HONS) ORGANIZATIONAL BEHAVIOR (ADM 501) PRESENTED BY: NORULAINI BT ZAMRI (2009470718) BAS 4C PRESENTED FOR : ENCIK MUHAMAD FUAD BIN ABDUL KARIM 1
QUESTION T8 : COMMUNICATION QUESTION 1 : Should companies try to eliminate grapevine communication? Explain your answer. 2
No. The companies should not try to eliminate grapevine communication 3
Definition: • Grapevine  unstructured & informal network founded on social relationship rather than organizational (Nancy Borkowski, 2010) • An informal chat between people, seen as a network through which the information is reliably spread. (Mc Shane & Van Glinow, 2003) • It transmit info very rapidly in all directions (Newstrom & Davis, 1993) Office communication commercial 4
Types of grapevine chains E G Y E D F H I C C K H B J G I A K D X F B D Gossip C J J A B B I Probability A (J.W Newstrom & K. (J.W Newstrom & K. D Davis, 1993, Davis, 1993, C F Organizational Organizational Single behavior: human behavior: human Clust A strand behavior at work, 9 thth behavior at work, 9 er ed., p.445) ed., p.445)
TYP S OF GRAPE T ES OF GRAP VINE YPE EVINE CHAINS CHAINS 6
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How to deal with grapevine ? • Managers should find out about what and why that information is being communicated • Managers should provide accurate infromation • False info in the grapevine should be corrected by the manager 9
Conclusion • The organization should not eliminate the grapevine communication because it can help the employees in doing their work. • The grapevine communication among the employees and employers can not be stopped even though the upper level of management put an effort on it. • There are several ways on how to deal with grapevine communication and next it can be use as a medium channel between the employer and employee in the organization. 10
References : • Ronald R. Sim (2002). Managing organizational behavior. United States: Greenwood Publishing Group. • Nancy borkowski (2010). Organizational behavior in health care, 2nd edition. United States: Jones & Bartlett Publishers. • Fred C. Lunenburg, & Allan C. Ornstein (2007). Educational administration: concepts and practices, 5th edition . Belmont: Thomson Books/Cole. • J.W Newstrom & K. Davis (1993). Organizational behavior: human behavior at work, 9th edition. New York: McGraw- Hill Book Company. 11
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grapevine communication

  • 1. FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDY (HONS) ORGANIZATIONAL BEHAVIOR (ADM 501) PRESENTED BY: NORULAINI BT ZAMRI (2009470718) BAS 4C PRESENTED FOR : ENCIK MUHAMAD FUAD BIN ABDUL KARIM 1
  • 2. QUESTION T8 : COMMUNICATION QUESTION 1 : Should companies try to eliminate grapevine communication? Explain your answer. 2
  • 3. No. The companies should not try to eliminate grapevine communication 3
  • 4. Definition: • Grapevine  unstructured & informal network founded on social relationship rather than organizational (Nancy Borkowski, 2010) • An informal chat between people, seen as a network through which the information is reliably spread. (Mc Shane & Van Glinow, 2003) • It transmit info very rapidly in all directions (Newstrom & Davis, 1993) Office communication commercial 4
  • 5. Types of grapevine chains E G Y E D F H I C C K H B J G I A K D X F B D Gossip C J J A B B I Probability A (J.W Newstrom & K. (J.W Newstrom & K. D Davis, 1993, Davis, 1993, C F Organizational Organizational Single behavior: human behavior: human Clust A strand behavior at work, 9 thth behavior at work, 9 er ed., p.445) ed., p.445)
  • 6. TYP S OF GRAPE T ES OF GRAP VINE YPE EVINE CHAINS CHAINS 6
  • 7. 7
  • 8. 8
  • 9. How to deal with grapevine ? • Managers should find out about what and why that information is being communicated • Managers should provide accurate infromation • False info in the grapevine should be corrected by the manager 9
  • 10. Conclusion • The organization should not eliminate the grapevine communication because it can help the employees in doing their work. • The grapevine communication among the employees and employers can not be stopped even though the upper level of management put an effort on it. • There are several ways on how to deal with grapevine communication and next it can be use as a medium channel between the employer and employee in the organization. 10
  • 11. References : • Ronald R. Sim (2002). Managing organizational behavior. United States: Greenwood Publishing Group. • Nancy borkowski (2010). Organizational behavior in health care, 2nd edition. United States: Jones & Bartlett Publishers. • Fred C. Lunenburg, & Allan C. Ornstein (2007). Educational administration: concepts and practices, 5th edition . Belmont: Thomson Books/Cole. • J.W Newstrom & K. Davis (1993). Organizational behavior: human behavior at work, 9th edition. New York: McGraw- Hill Book Company. 11
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