Grievance handling in organizations is defined as any discontent or feeling of unfairness pertaining to work. A grievance is more deep-seated than a complaint as it leads an employee to take action to seek satisfaction. Grievances can be due to factors like unfair treatment, lack of communication, unequal pay, and unhealthy work environment. Common types of grievances include disciplinary grievances, grievances related to work conditions, payment related grievances, and policy related grievances. Organizations need to have a reliable grievance redressal procedure to resolve issues promptly and maintain employee satisfaction.
2. Any discontent or feeling of unfairness
Definition
and in the workplace, it should be
pertaining to work.
A grievance is more deep-seated than a
complaint.
Complaints are expressions of grievances,
but a grievance is deep-rooted such that
the employee takes appropriate remedial
action to seek satisfaction.