Do managers manage differently based on where they are in the organization?2. Members of First Group:
1. 忰擧 惆悋擧惠惘
2. 惘惠 愆悋拆惘 惆悋擧惠惘
3. 悛惘悋 愆惘 忰惆 惆悋擧惠惘
4. 悋忰惆慍 惺惡惆悋惺惴 惆悋擧惠惘
5. 愕惘惘 悋
6. 悋惶 愆惡悋
7. 忰惡惡 惴惘
8. 慍悋惆 擯惡 惘擯愕
9. 擧悋惘擯惘 愕惠悋
10. 悴悋 慍惘
11. 愕悋惆悋惠 愆擧
12. 悋惡 愕惠惘
13. 愕惡悋惘慍 忰惘
14 愆惘 愆悋 惘慍悋
15. 惘慍悋惆 悋惘
16. 慍惡悋 惘忰惠
17. 悋惆惘 惘慍
18. 惆愕惠 悋愀
3. Outline
Types of skills needed by managers
Centralized and decentralized organizations
Management types
Roles of management
Line and staff authority
Organizational Hierarchy
Management in different departments
4. 悋 悋惘惠 惆悋愆惠 惴惘 悋慍 惆惘悋 惘
惆惘惠
惆惘惠 惺惆 悋 :悋惘惠
≒悋惆惘悋擧 悋 悋惘惠)Conceptual skills(
) 惠悽擧 悋 悋惘惠Technical skills(
≒惡愆惘 悋 悋惘惠(Human/Interpersonal skills(
5. 惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋
:惡悋 愕愀忰 惆惘悋
Human Skills
Conceptual Skills
Technical Skills
6. 惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋
:惠愕愀 愕愀忰 惆惘悋
Human Skills
Conceptual and Technical Skills
7. 惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋
愕愀忰 惆惘悋拆悋:
Human Skills
Technical Skills
Conceptual Skills
11. 悋 悋惆 悋 惆惘惠 惘Centralized
decentralized
Top down management:
Top level managers
More management
levels
Slow decision making
process
Less communication
Not easily flexible
Bottom up management:
First line managers
Less management levels
Rapid decision making
process
More communication
flexible
12. 悋悋惺 惡 惴惘 惆惘悋 悋 惠悋惠
惆惘惠)Management Types(
惆惘悋 惴悋 惆惘 惘:
霸.惺惆 悋悽惠悋惠)vertical differences(
朮.悋 悋悽惠悋惠)Horizontal differences(
14. Title 1st
line managers Middle line managers Top managers
Planning 15% 18% 28%
Organizing 24% 33% 36%
Leading 51% 36% 22%
controlling 10% 13% 14%
16. 惡 惴惘 惆惘悋 惘Management
Roles
Mintzberg`s Managerial Roles:
Interpersonal
Figurehead
Leader
Liaison
Informational
Monitor
Disseminator
Spokesperson
Decisional
Entrepreneur
Disturbance handler
Resource allocator
negotiator
18. 惆悋愆惠 惴惘 悋慍 惆惘惠 悋 惘
惶忰惠
惆惘Bureaucracy惶忰惠 惡 惘悋惡愀 惆惘
悋 惴惘 惆concept惆悋惘惆 悴惆:
Line authority
Line departments
Line employees
Staff authority
Staff departments
Staff employees
19. Organizational Hierarchy 惆惘 惘愕悋悽惠悋惘 惴惘 悋慍 惠
悋惆悋
:惆悋惘惆 惘悋 悵 悋悋惺 悋 悋惆 愕悋悽惠悋惘
Flat organizational hierarchy/flattened organization
Tall organizational hierarchy/tall organization
21. 悋 惆拆悋惘惠惠 惡 惴惘 惆惘悋 惠悋惠
悽惠
惡愆惘 悋惡惺 惆惘惠
惘悋 惴悋 惆惺 惡愆惘 悋惡惺 惆惘悋
:惆惆 悋悴悋
Management functions
Operational functions
22. 惆惘惠 惴悋惡愆惘 悋惡惺 惆惘-:
惆惘惠 惺惆 惴 悴悋惘 悋悋 擧
惺 惡悋愆惆)planning, organizing, leading
and controlling(
23. 悋悴惘悋 惴悋惡愆惘 悋惡惺 惆惘-:
慍 惘悋 悋悴惘悋 惴悋 惆惘惠 惴悋 惡惘悋惺
:悋慍 惺惡悋惘惠惆 擧 惆惆 悋悴悋
Employment悋愕惠悽惆悋
HR development
Compensation悋擯慍 悋惠悋慍惠 忰
employee relation
24. -: 悋 悋惘 惆惘惠
≒悋 悋惡惺 擧惘惆 惴悋惘惠
:悋慍 悋愕惠 惺惡悋惘惠 悋 惆惘 惴悋
惠慍惺 悴 悋悽惠惶悋惶 悴 惆 慍悋惆 悋惡惺 愆悋愕悋 悋 惘慍 惡惘悋
惆惘惠 悋惡惺 惡 惡愆 悋 悽愀惘悋惠 惆惘惠 愕惘悋 惠忰惴 悋惷悋 悴
惆悋悽 悛擯 慍 擧惠惘 悋 擧惠.
25. References:
.悋惘 惆惘惠 惡悋惆 擧惠悋惡 惆 愕悽 悋愕 惘 悽悋悴 愕惺惆
. . .惡惘慍 愀惡惺 悋愃悋愕惠悋 惺悋 惶忰惠 悋愕惠惠惠 悋惡 惶忰
愕悋 悋愕惆霸朿杞朮
Goodwin, N., Gruen, R. and Iles, N. (2006) Managing Health
Services. 1st
ed. Maidenhead: Open University Press.
Quinn, S. (2010) Management Basics. [Online]. 1st
Ed. Available
from: bookboon.com
Reference for Business. (2015). Management Levels. [Online].
Available:
http://www.referenceforbusiness.com/management/Log-Mar/Management-Levels.html
.