際際滷

際際滷Share a Scribd company logo
Do managers manage
differently based on
where they are in the
organization?
By: D r. Wazhma Hakimi
Members of First Group:
1. 忰擧  惆悋擧惠惘
2. 惘惠 愆悋拆惘 惆悋擧惠惘
3. 悛惘悋 愆惘 忰惆 惆悋擧惠惘
4. 悋忰惆慍 惺惡惆悋惺惴 惆悋擧惠惘
5. 愕惘惘 悋
6. 悋惶 愆惡悋
7. 忰惡惡 惴惘
8. 慍悋惆 擯惡 惘擯愕
9. 擧悋惘擯惘 愕惠悋
10. 悴悋 慍惘
11. 愕悋惆悋惠 愆擧
12. 悋惡 愕惠惘
13. 愕惡悋惘慍 忰惘
14 愆惘 愆悋 惘慍悋
15. 惘慍悋惆 悋惘 
16. 慍惡悋 惘忰惠
17. 悋惆惘 惘慍
18. 惆愕惠 悋愀
Outline
 Types of skills needed by managers
 Centralized and decentralized organizations
 Management types
 Roles of management
 Line and staff authority
 Organizational Hierarchy
 Management in different departments
悋 悋惘惠 惆悋愆惠 惴惘 悋慍 惆惘悋 惘
惆惘惠
惆惘惠 惺惆 悋 :悋惘惠
≒悋惆惘悋擧 悋 悋惘惠)Conceptual skills(
) 惠悽擧 悋 悋惘惠Technical skills(
≒惡愆惘 悋 悋惘惠(Human/Interpersonal skills(
惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋
:惡悋 愕愀忰 惆惘悋
Human Skills
Conceptual Skills
Technical Skills
惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋
:惠愕愀 愕愀忰 惆惘悋
Human Skills
Conceptual and Technical Skills
惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋
愕愀忰 惆惘悋拆悋:
Human Skills
Technical Skills
Conceptual Skills
Do managers manage differently based on where they are in the organization
Do managers manage differently based on where they are in the organization
Do managers manage differently based on where they are in the organization
悋 悋惆 悋 惆惘惠 惘Centralized
decentralized
Top down management:
 Top level managers
 More management
levels
 Slow decision making
process
 Less communication
 Not easily flexible
Bottom up management:
 First line managers
 Less management levels
 Rapid decision making
process
 More communication
 flexible
悋悋惺 惡 惴惘 惆惘悋 悋 惠悋惠
惆惘惠)Management Types(
惆惘悋 惴悋 惆惘 惘:
霸.惺惆 悋悽惠悋惠)vertical differences(
朮.悋 悋悽惠悋惠)Horizontal differences(
Organizational levels
Title 1st
line managers Middle line managers Top managers
Planning 15% 18% 28%
Organizing 24% 33% 36%
Leading 51% 36% 22%
controlling 10% 13% 14%
悋 悋悽惠悋惠)Horizontal
differences(
1.悋 惴 愕愀忰 惆惘悋Functional managers
≒悋愕悋愕
≒忰悋
1.悋 惺 惆惘悋General managers
惡 惴惘 惆惘悋 惘Management
Roles
Mintzberg`s Managerial Roles:
Interpersonal
 Figurehead
 Leader
 Liaison
Informational
 Monitor
 Disseminator
 Spokesperson
Decisional
 Entrepreneur
 Disturbance handler
 Resource allocator
 negotiator
Do managers manage differently based on where they are in the organization
惆悋愆惠 惴惘 悋慍 惆惘惠 悋 惘
惶忰惠
惆惘Bureaucracy惶忰惠 惡 惘悋惡愀 惆惘
悋 惴惘 惆concept惆悋惘惆 悴惆:
Line authority
Line departments
Line employees
Staff authority
Staff departments
Staff employees
Organizational Hierarchy 惆惘 惘愕悋悽惠悋惘 惴惘 悋慍 惠
悋惆悋
:惆悋惘惆 惘悋 悵 悋悋惺 悋 悋惆 愕悋悽惠悋惘
Flat organizational hierarchy/flattened organization
Tall organizational hierarchy/tall organization
Do managers manage differently based on where they are in the organization
悋 惆拆悋惘惠惠 惡 惴惘 惆惘悋 惠悋惠
悽惠
惡愆惘 悋惡惺 惆惘惠
惘悋 惴悋 惆惺 惡愆惘 悋惡惺 惆惘悋
:惆惆 悋悴悋
Management functions
Operational functions
惆惘惠 惴悋惡愆惘 悋惡惺 惆惘-:
 惆惘惠 惺惆 惴 悴悋惘 悋悋 擧
惺 惡悋愆惆)planning, organizing, leading
and controlling(
悋悴惘悋 惴悋惡愆惘 悋惡惺 惆惘-:
慍 惘悋 悋悴惘悋 惴悋 惆惘惠 惴悋 惡惘悋惺
:悋慍 惺惡悋惘惠惆 擧 惆惆 悋悴悋
Employment悋愕惠悽惆悋
HR development
Compensation悋擯慍 悋惠悋慍惠  忰
employee relation
-: 悋 悋惘 惆惘惠
≒悋 悋惡惺 擧惘惆 惴悋惘惠
:悋慍 悋愕惠 惺惡悋惘惠 悋 惆惘  惴悋
惠慍惺 悴 悋悽惠惶悋惶 悴 惆 慍悋惆 悋惡惺 愆悋愕悋 悋 惘慍 惡惘悋
惆惘惠 悋惡惺 惡 惡愆 悋 悽愀惘悋惠 惆惘惠 愕惘悋 惠忰惴 悋惷悋 悴
惆悋悽 悛擯   慍 擧惠惘 悋 擧惠.
References:
.悋惘 惆惘惠 惡悋惆 擧惠悋惡 惆 愕悽 悋愕 惘 悽悋悴 愕惺惆
. . .惡惘慍 愀惡惺 悋愃悋愕惠悋 惺悋 惶忰惠  悋愕惠惠惠 悋惡 惶忰
愕悋 悋愕惆霸朿杞朮
Goodwin, N., Gruen, R. and Iles, N. (2006) Managing Health
Services. 1st
ed. Maidenhead: Open University Press.
Quinn, S. (2010) Management Basics. [Online]. 1st
Ed. Available
from: bookboon.com
Do managers manage differently based on where they are in the organization

More Related Content

Do managers manage differently based on where they are in the organization

  • 1. Do managers manage differently based on where they are in the organization? By: D r. Wazhma Hakimi
  • 2. Members of First Group: 1. 忰擧 惆悋擧惠惘 2. 惘惠 愆悋拆惘 惆悋擧惠惘 3. 悛惘悋 愆惘 忰惆 惆悋擧惠惘 4. 悋忰惆慍 惺惡惆悋惺惴 惆悋擧惠惘 5. 愕惘惘 悋 6. 悋惶 愆惡悋 7. 忰惡惡 惴惘 8. 慍悋惆 擯惡 惘擯愕 9. 擧悋惘擯惘 愕惠悋 10. 悴悋 慍惘 11. 愕悋惆悋惠 愆擧 12. 悋惡 愕惠惘 13. 愕惡悋惘慍 忰惘 14 愆惘 愆悋 惘慍悋 15. 惘慍悋惆 悋惘 16. 慍惡悋 惘忰惠 17. 悋惆惘 惘慍 18. 惆愕惠 悋愀
  • 3. Outline Types of skills needed by managers Centralized and decentralized organizations Management types Roles of management Line and staff authority Organizational Hierarchy Management in different departments
  • 4. 悋 悋惘惠 惆悋愆惠 惴惘 悋慍 惆惘悋 惘 惆惘惠 惆惘惠 惺惆 悋 :悋惘惠 ≒悋惆惘悋擧 悋 悋惘惠)Conceptual skills( ) 惠悽擧 悋 悋惘惠Technical skills( ≒惡愆惘 悋 悋惘惠(Human/Interpersonal skills(
  • 5. 惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋 :惡悋 愕愀忰 惆惘悋 Human Skills Conceptual Skills Technical Skills
  • 6. 惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋 :惠愕愀 愕愀忰 惆惘悋 Human Skills Conceptual and Technical Skills
  • 7. 惆惘惠 悋 悋惘惠 惆悋愆惠 慍悋 愕愀忰 惆惘悋拆悋: Human Skills Technical Skills Conceptual Skills
  • 11. 悋 悋惆 悋 惆惘惠 惘Centralized decentralized Top down management: Top level managers More management levels Slow decision making process Less communication Not easily flexible Bottom up management: First line managers Less management levels Rapid decision making process More communication flexible
  • 12. 悋悋惺 惡 惴惘 惆惘悋 悋 惠悋惠 惆惘惠)Management Types( 惆惘悋 惴悋 惆惘 惘: 霸.惺惆 悋悽惠悋惠)vertical differences( 朮.悋 悋悽惠悋惠)Horizontal differences(
  • 14. Title 1st line managers Middle line managers Top managers Planning 15% 18% 28% Organizing 24% 33% 36% Leading 51% 36% 22% controlling 10% 13% 14%
  • 15. 悋 悋悽惠悋惠)Horizontal differences( 1.悋 惴 愕愀忰 惆惘悋Functional managers ≒悋愕悋愕 ≒忰悋 1.悋 惺 惆惘悋General managers
  • 16. 惡 惴惘 惆惘悋 惘Management Roles Mintzberg`s Managerial Roles: Interpersonal Figurehead Leader Liaison Informational Monitor Disseminator Spokesperson Decisional Entrepreneur Disturbance handler Resource allocator negotiator
  • 18. 惆悋愆惠 惴惘 悋慍 惆惘惠 悋 惘 惶忰惠 惆惘Bureaucracy惶忰惠 惡 惘悋惡愀 惆惘 悋 惴惘 惆concept惆悋惘惆 悴惆: Line authority Line departments Line employees Staff authority Staff departments Staff employees
  • 19. Organizational Hierarchy 惆惘 惘愕悋悽惠悋惘 惴惘 悋慍 惠 悋惆悋 :惆悋惘惆 惘悋 悵 悋悋惺 悋 悋惆 愕悋悽惠悋惘 Flat organizational hierarchy/flattened organization Tall organizational hierarchy/tall organization
  • 21. 悋 惆拆悋惘惠惠 惡 惴惘 惆惘悋 惠悋惠 悽惠 惡愆惘 悋惡惺 惆惘惠 惘悋 惴悋 惆惺 惡愆惘 悋惡惺 惆惘悋 :惆惆 悋悴悋 Management functions Operational functions
  • 22. 惆惘惠 惴悋惡愆惘 悋惡惺 惆惘-: 惆惘惠 惺惆 惴 悴悋惘 悋悋 擧 惺 惡悋愆惆)planning, organizing, leading and controlling(
  • 23. 悋悴惘悋 惴悋惡愆惘 悋惡惺 惆惘-: 慍 惘悋 悋悴惘悋 惴悋 惆惘惠 惴悋 惡惘悋惺 :悋慍 惺惡悋惘惠惆 擧 惆惆 悋悴悋 Employment悋愕惠悽惆悋 HR development Compensation悋擯慍 悋惠悋慍惠 忰 employee relation
  • 24. -: 悋 悋惘 惆惘惠 ≒悋 悋惡惺 擧惘惆 惴悋惘惠 :悋慍 悋愕惠 惺惡悋惘惠 悋 惆惘 惴悋 惠慍惺 悴 悋悽惠惶悋惶 悴 惆 慍悋惆 悋惡惺 愆悋愕悋 悋 惘慍 惡惘悋 惆惘惠 悋惡惺 惡 惡愆 悋 悽愀惘悋惠 惆惘惠 愕惘悋 惠忰惴 悋惷悋 悴 惆悋悽 悛擯 慍 擧惠惘 悋 擧惠.
  • 25. References: .悋惘 惆惘惠 惡悋惆 擧惠悋惡 惆 愕悽 悋愕 惘 悽悋悴 愕惺惆 . . .惡惘慍 愀惡惺 悋愃悋愕惠悋 惺悋 惶忰惠 悋愕惠惠惠 悋惡 惶忰 愕悋 悋愕惆霸朿杞朮 Goodwin, N., Gruen, R. and Iles, N. (2006) Managing Health Services. 1st ed. Maidenhead: Open University Press. Quinn, S. (2010) Management Basics. [Online]. 1st Ed. Available from: bookboon.com