e-2-door is an online marketplace that provides consumers a way to consolidate online purchases and have them delivered. It aims to increase sales from new customers and loyalty retention through a Php800,000 one-year email marketing plan targeting time-constrained individuals and small businesses. The plan involves growing email lists through the website, referrals, trade shows, and partnerships. Monthly newsletters, promotions, and customized emails will be sent with the goals of adding 300 new active buyers and Php1.8 million in additional profit.
2. Overviewe-2-door is the only community in cyberspace that provides consumers a way to consolidate, simplify, and manage all their online purchases through an Internet to door procurement and delivery service. It does so by leveraging the strengths and industry expertise of its shipping and logistics arm (Orient Freight International Inc.) and maximizing the relationships of its offshore trading and purchasing office.
3. Overviewe-2-door addresses the distinct procurement needs of both Business-to-Consumer (B2C) and Business-to-Business (B2B) markets through its online shopping and sourcing facilities. The business customer, for example, has the option to request for an online quote or surf the web for the product depending on their sensitivity to time and cost or their familiarity with the World Wide Web.
4. Overviewe-2-door also resolves the fundamental issues regarding end-to-end fulfillment, i.e., cross-border logistics and the last mile of services, through its delivery and logistics capabilities. All these services are packaged for the consumer's convenience into one destination location
5. OverviewSince its launch on May 2000, e-2-door already has 26,000 registered users on its database. Currently, 2,700 are ACTIVE buyers with an average transaction value of Php6,000 per buyer.Yearly net income is Php12,000,000.00
6. ChallengeDecrease in purchases due to current economic conditionsNiche MarketBalikbayan-Box ServicesLocal availability of some imported items
9. Target AudienceB2C - Time challenged individuals between 21 to 40 years old (Male 63%, Female 37%) with a disposable income ranging from P25,000 to P100,000 a month. They are collectors, hobbyists, health & fitness enthusiasts, sports aficionados, and fashionistas who who want to be ahead when it comes to setting trends no matter what the costB2B - Small and medium-sized enterprises (SMEs)
10. List-building techniquesB2CUser registration at www.e-2-door.comForward to Friend referral program for e-2-doors existing customer baseOffline marketing initiativesB2BeNewsletter subscriptionFace to face sales callsOpt-in at Trade Show booths
11. Other Marketing ChannelsOnline advertisementsTraditional marketing PR, Print Advertisements in select broadsheets and niche publications, Leaflets/FlyersParticipation in Trade ShowsMake prospective partners (banks, logistics, e-commerce) aware of the value of B2B. List building through on-site opt-ins
12. Email CreativeMonthly newslettersPromo announcementsEvent-triggered emailsAggregated news and updates for each customer segment, i.e. Sports, Books & Arts, Fashion, Health, etc.
14. MetricsIncreased number of opt-insIncreased website traffic and activityAdditional 300 new ACTIVE buyers at the end of campaignAdditional Profit of Php1,800,000.00Campaign Cost: Php800,000.00
15. RecommendationsDevelop a separate email marketing campaign to increase B2B profitProvide instant incentives for news customers upon subscription such as discount couponsUse of social networking sites to communicate with customers