Hacking the Quality
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This presentation is proposing a framework to understand the quality quotient and a solution to arrive a quotient number with the help of a formula. There are various abbreviations and definitions that have to be given extra attention to understand the cumulative value. There are various definitions across the industry but none has defined a formula to arrive at the value at a higher level. This presentation will to generate a value for the quality within a project / protfolio / program / vertical / etc.,
Hacking the Quality
- 1. Hacking the Quality DSK Chakravarthy
- 2. CTC COST TO QUALITY CTC Q Categories
- 3. Cost of Quality Prevention Efforts to prevent defects, Quality Assurance cost Appraisal Efforts to detect the defect, Quality Control cost Repair / Correction Calibrate the calibrator Failure Internal (at UAT) Effort to find the misinterpretations & wrong implementations Fixing of internal defects & Retesting External (at PROD) Identified by client / end-users / consumers / etc., Reflects all intangible assets like patents, copyrights, reputation, branding, etc., formula 14
- 4. Cost of Quality (test + fix) hrs X perday sal env cost per hr regression results time * CoC 1 --------- CoFoC WhatisQQ 13
- 5. Quality Quotient An Investment indicator than effort measurement ValueBelPrin
- 6. Quality perspective every code is guilty, unless proven .. DSK doing the right thing when none is looking .. Henry Ford everyones responsibility.. Edwards DemingBelieve : Value : Principle : baloons 12
- 7. Retrospection introspection how was transparency how was the execution how does it mean to us how was the participation how was the trust Observe emotional processes temptation QulIntel 10
- 8. Quality Intelligence Knowledge of Quality within and Beyond challenge
- 9. Challenge introspection portfolio / program manager peer project member associated member reporting associates Observe emotional processes nesting knots strength retrospection know the solution offer service train for your satisfaction QIFormula 9
- 10. Quality Intelligence formula (awareness perspective) Knowledge of Quality % within their program / project / module compared to scope Mean of Leads Awareness - LAV Individuals within team IAV Half of ( Mean of LAV + Mean of IAV ) is QI OpIntel 8
- 11. Operational Intelligence Hands-on of Operations within and Beyond drive
- 12. Operational Intelligence a formula Hands-on of Quality Operations % within their program / project / module compared to scope 1. Average Ops contribution (HANDS-ON) per Lead - LH 2. Quality Ops penetration TCP 1. CodeCoverage % CCV 2. Regression Test coverage % RTC 3. Smoke Test % STC Average of (CCV, RTC, STC) = TCP Half of ( TCP + LH ) is QI QulSuite 5
- 13. Quality Suite Vicinity coverage within and Beyond push2win
- 14. Quality Suite a formula 1. Ave Test Cases (TC) per Test Scenario (TS) TPV 2. Mode of ATCSs contribution per TeamMember (OutsideBoundary) per Lead MTC 3. Mean of AutomatedTCs per TS ATCM 4. Availability of people 1. QualityPeople per Team QP 2. TotalTeam Quantity TTQ (TPV / ATCM ) + MTC => TestSuite Value TSV TTQ / (2 * QP) % = PeopleValue PV TSV / PV % => QS Value ArtfiPerso 3 NOTE
- 15. Artificial Personality expression of emotional and logical capabilities 1ye2yo
- 16. DRY & CRY Dont Repeat Yourself OAOO Once and ONLY once S(S/P/V)OT Single (source/point/version) of truth duplicate code / implementation / functionality RPA / AI (vs) regression kickoff Continue to Repeat Yourself Evolve data points New pathways at every frequency Withdrawal functionality with delegation Celebrate failure take-away 1
- 17. Quality Quotient formula Quality Quotient = ( QS X AP) Quality IntelligenceOperational Intelligence QualIntel OpsIntel Quality Suite Artificial Personality 0
- 18. take-away s 1. quality making is inversely proportional to quality check and directly proportional to quality assurance, walk along, not mirror image (face-to-face) 2. invest in automation 3. Qq = (OI/QI)+(QS * AP) detail 0