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Designing
Onboarding Metrics
(a.k.a measuring
friction)
SaaStock 19 - Data & Architecture Bootcamp
Ernesto Ongaro, Data Analyst @ Looker Dublin
Hands on analytics  designing on boarding metrics
Examples of removing
friction
vs
vs
vs
vs
Hands on analytics  designing on boarding metrics
Adding simplicity isnt
that simple
I apologize for such a
long letter - I didn't have
time to write a short
one.
 Mark Twain
Hands on analytics  designing on boarding metrics
Agenda
1 Introductions
2 Exercise: Mapping onboarding journeys & metrics
3 Analytics Architecture Options
4 How-to: Event Data -> Metrics
息晦看看一艶姻2018.遺看稼韓庄糸艶稼岳庄温鉛
Onboarding:
Signup/Activation
Getting Value
[Monetization]
Hypercasual Game
Example
Your Turn: Midcore Game
1) Document each step in onboarding
journey (install -> play)
2) Design metrics for each step
3) Suggest a product change
4) Suggest which metric that change
affects
Think about:
 Time to value
 Time to monetize
Your Turn: Your Company
1) Document each step in onboarding
journey (install -> value)
2) Design metrics for each step
3) Suggest a product change
4) Suggest which metric that change
affects
Think about:
 Time to value
 Time to monetize
Tech: Two Types of
Architectures
(Events vs DWH)
Tech: Examples of using
event architecture
息晦看看一艶姻2018.遺看稼韓庄糸艶稼岳庄温鉛

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Hands on analytics designing on boarding metrics