1. The document discusses designing onboarding metrics to measure friction in the user experience when onboarding new users.
2. It provides examples of removing friction at different stages of the onboarding process like signup, activation, and getting value from the product.
3. The agenda includes an exercise where attendees map out onboarding journeys, design metrics for each step, and suggest product changes and how they would affect the metrics.
15. Your Turn: Midcore Game
1) Document each step in onboarding
journey (install -> play)
2) Design metrics for each step
3) Suggest a product change
4) Suggest which metric that change
affects
Think about:
Time to value
Time to monetize
16. Your Turn: Your Company
1) Document each step in onboarding
journey (install -> value)
2) Design metrics for each step
3) Suggest a product change
4) Suggest which metric that change
affects
Think about:
Time to value
Time to monetize