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Harbour E-Brochure 2015
- 1. HARBOUR INTERNATIONAL FREIGHT Quality Service and Performance you can rely on The difference is the service HARBOUR
- 2. The difference is the service To reliably and consistently deliver a service that meets and exceeds the requirements and expectations of our customers. OUR MISSION STATEMENT l Unparalleled knowledge l Commitment to customer service l Attention to detail l Competitive prices In a world of websites and call centres, we know its important that our clients can speak to Someone who cares and understands you and your business and your requirements, the personal service at all times and is able to satisfy all your demands That is the Harbour Way THE COMPLETE FREIGHT PACKAGE Our business is about creating and maintaining high quality relationships that are based on trust. Trust between companies and people moving freight throughout the world. Our companys origin and tradition are grounded in the provision of personal service and professional expertise Established for over 50 years in Ireland the United Kingdom, we are proud of our reputation for handsonmanagementandprofessionalapproachtofreightforwarding.Intodaysevercompacting Global Market place Harbour provides a full range of freight services. The quality service is tailor made to suit our clients specific requirement. We firmly believe there is still a place for that personal service. We are confident you will find that place here with us at Harbour. Why Should You Use Harbour?01
- 3. Our staff are highly trained and motivated individuals who have wealth of freight knowledge and experience. People with a customer first attitude who understand your needs and are committed to meeting them on a consistent basis. PROFESSIONAL STAFF - PEOPLE YOU CAN RELY ON OUR UNIQUE PEDIGREE When arranging consignments across the Irish Sea you need a service you can rely on. Service from specialists who have been in business a long time who will deliver your promises to your clients and strive to deliver the exact service that you set out to achieve. UNITED KINGDOM IRELAND Harbour International Freight provides DAILY Groupage, Part & Full Load trailer services from the UK to Republic of Ireland & Northern Ireland. A full range of delivery options are available including Next Day Express and Standard 48hr delivery. Under our own control, your goods will be collected and delivered promptly. Local deliveries throughout the Republic of Ireland are controlled by our Dublin depot and network of 14 local depots throughout the country, offering an unrivalled service. In Northern Ireland deliveries are managed by our Belfast depot. IRELAND UNITED KINGDOM We operate DAILY services from the Republic of Ireland & Northern Ireland to the UK. Onward distribution throughout the United Kingdom is controlled from our purpose built International Freight Terminal located in Trafford Park, Manchester and via depots in Birmingham & Glasgow supplemented by our network partners throughout the UK Services IRELAND - UK - IRELAND The premier service02
- 4. Harbours integrated European Network provides a trusted partner able to offer a large and varied range of services. Specialising in European Road Freight, we are able to move any consignment from 1kg to a Full Load anywhere in Europe, from Western Europe/Scandinavia to the expanding markets in Eastern Europe, Russia, Azerbaijan, Ukraine WeofferowndailyservicestoHOLLAND&BELGIUMfromourManchesterdepotofferingstandard and express options and via our network of agents we cover all countries, we have fixed routes which enables us to offer road transport with high frequency and short transit times. Harbour via our own network of depots in the Republic of Ireland and through our UK pallet network, can provide full internal domestic transport throughout ROI & UK along with the Channel Islands, Isle of Man and Scottish Highland & Islands No consignment too small Services EUROPE / OFF SHORE & DOMESTIC03 l Full range of services courier, groupage, part & full load l Local agents and suppliers in each country l Daily Departures l Experienced and highly motivated staff direct Import and Export road freight to your door
- 5. THE GLOBAL PICTURE AIR AND SEA FREIGHT CONSOLIDATION FOR IMPORTS AND EXPORTS Harbour International Freight are exclusive partners in Ireland for the CTN Group (Certified Transport Network). Certified Transportation Network is a worldwide group of international logistics providers owned by the members. CTN member-partners work hand-in-hand to deliver the highest level of professional logistics services available today to meet the business needs of companies involved in global trade. Every CTN member-partner has been hand-selected and meticulously screened. CTN member-partners are recognized for their comprehensive services and formidable knowledge of logistics processes worldwide. With combined worldwide buying power, CTN member-partners can offer their customers the foremost pricing schedule possible with customer defined service levels. On a worldwide basis, CTN member-partners move over one million shipments every year to and from every country in the world. Source: www.ctngroup.com Services WORLDWIDE04 INDIA In addition to membership of the CTN Group Harbour International Freight are agents in Ireland for LCL Logistics (India) PVT. India. LCL Agencies have offices and representations in 20 locations which include all major port, airport and inland points. CHINA Harbour International operate both FCL & LCL services from China. DIRECTWEEKLYCONSOLBOXESFROMHONGKONG & SHANGHAI In association with our Chinese partner, who have 10 regional offices we provide a real presence and the services to match our clients requirements for their Chinese business.
- 6. synonymous with receiving first class personal service for Customs Clearance and Import Formalities. Harbour International Freight has a long established experience in the area of customs clearance and Import Advisory services. Today the company at a senior level has over 75 years experience in this area. For many of Harbours long standing customers and indeed fellow freight professionals the name Harbour International is synonymous with receiving a first class personal service for customs clearance and import formalities. That hallmark of personal attention in service delivery is the cornerstone of the companys business philosophy. Today that tradition is continued. The companys continued investment in IT and the latest technology available ensures that clients receive the very best in a modern service. We provide CUSTOMS CLEARANCE at all IRISH & UK PORTS & AIRPORTS. Services CUSTOMS CLEARANCE05
- 7. With our own in house DGSAS (DANGEROUS GOODS SAFETY ADVISERS) and with fully trained cargo handler and ADR drivers, you can be confident with HARBOUR that your hazardous consignments are handled and delivered in a professional manner. Did you know that it is a legal requirement that any company handling hazardous goods must appoint a fully qualified Dangerous Goods Safety Advisor (DGSA)? WE CAN HELP If you are unaware of your companys obligations and responsibilities pertaining to hazardous cargo and / or would like a review of your company procedures our DGSA personnel can arrange a site visit. If you do not have your own in house DGSA Harbour can act as a consultant to ensure your companys compliance. PLEASE CONTACT US. WE CAN HELP. www.harbourinternationalfreight.com Services HAZARDOUS SHIPMENTS06 you can be confident with HARBOUR that your hazardous consignments are handled and delivered in a professional manner.
- 8. ROI Office: Harbour International Freight Ltd JMC House Naas Road, Newlands Dublin 22 Tel: +353 1 2877771 Fax: +353 1 2877779 Patrick Ffrench pat@harbourinternationalfreight.com Colm Ffrench colm@harbourinternationalfreight.com UK Office: Harbour International Freight Ltd Unit 9 Westpoint Enterprise Park Clarence Avenue Trafford Park, M17 1QS Tel: +44 161 872 6875 Fax: +44 161 873 8437 Steve Swinburn - UK General Manager steve.swinburn@harbourfreight.co.uk Contact WE ARE HERE TO HELP07 Booking Forms: Please find booking form/enquiry form/ quotation request form and additional information on our website: www.harbourinternationalfreight.com