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Harish software engineer (rpa) 4+ yrs exp

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The document contains a summary of an individual seeking work as a robotic process automation developer. It includes their contact information, experience working with RPA tools like Automation Anywhere, skills in SQL and other programming languages, and descriptions of four projects they worked on involving RPA for banking and insurance clients. Their roles involved requirements gathering, automation development, testing, and working with clients and other teams.

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M Harish E-Mail : hari3221@gmail.com Mobile: + 91-9642381730 I am looking forward to work in an organization, which provides the environment for growth with competent and strong leaders in Robotic Process Automation. I have an urge and inclination for learning new technologies, a strong work ethic combined with a commitment to excellence in all projects undertaken. Executive Digest Total 4+ Years of experience as a PEGA, Automation Anywhere as a RPA Developer. Extensively worked on Automation Anywhere Good Knowledge on Database like SQL Server. Knowledge on Automation Anywhere, OpenSpan and willing to learn new RPA and automation tools. A skilled communicator able to maintain cultural sensitively, establish rapport with members of diverse groups, and promote team cohesiveness. Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timelines and creatively. Have excellent logical ability and systematic approach to problem solving analysis, Solution design and strong debugging skills. Flexible and versatile to adapt to any new environment and work on any project. High-energy, confident professional with an enthusiasm for technology. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. High-energy, confident professional with an enthusiasm for technology. Career Scan Working as Software Engineer in Mphasis Limited., from Jan 2016 to till date. Worked as Software Engineer at Imaxon Technologies Pvt. Ltd., from Oct 2012 to Dec 2015. Academia Master of Computer Applications (MCA) from JNTU, Hyderabad. Skill Set
Operating Systems : Windows 2000 Prof, XP, 7 Programming Languages : HTML, CSS, JavaScript, PEGA PRPC Design & Development Tools : VisualStudio 2012, OpenSpan Studio 7.0, 7.1 RPA Tools : Automation Anywhere, OpenSpan Database : SQL Server 2008 Projects Handled Project #4 Project : Program Rapid Client : YES Bank Role : Developer Technologies : Automation Anywhere Team Size : 8 Duration : Nov 2016 to Till date Project Description: RAPID is a Global program initiated for the benefits of the Branches and Back offices of the Bank where the idea was to deploy Desktop automation solutions which could help Customer facing staff, Back office users & Call Center agents to complete tasks quickly and efficiently for increased productivity and effectiveness. Automation of the daily tasks would help the agent concentrate more on enhancing the Customer experience. The Program also looked at the possibilities of modifying current procedures across different services offered by the bank and helps them re-engineer their process to achieve sustainable saves in a short time. Roles and Responsibilities: Gathering detailed requirements from Client for business requirements. Go through SDD which is given by BA. Participating daily scrum calls and getting my doubts clarified. Adding automations and C# scripts to the project. Unit testing the developed automation. Fixing bugs raised by QA team. And attending calls with Anywhere team if any tickets we raised. Project #3 Project : Customer Care Client : YES Bank Role : Developer Technologies : Automation Anywhere
Team Size : 8 Duration : Jan 2016 to Oct 2016 Project Description: The core capability of the application is the ability to integrate multiple applications and automate manual workflows within them. Once automated, Contact Centre agents can shift more of their attention to servicing customers instead of repetitively logging into applications, navigating applications to find customer data copy-and-pasting data into multiple systems, logging call notes, and relying upon notes or their own memory to comply with defined Contact Centre business tasks and processes. Customer KYC information, customer summary and product summary populates on UI. Roles and Responsibilities:: Gathering detailed requirements from Client for business requirements. Go through SDD which is given by BA. Participating daily scrum calls and getting my doubts clarified. Adding automations and C# scripts to the project. Unit testing the developed automation. Fixing bugs raised by QA team. Project #2 Title : Advanced Case Engine Client : Charles Schwab Operating System : Windows 7 Platform and Tools : PRPC v6.3, IBM DB2 Role : Developer Team Size : 6 Period : May 2014 Dec 2015 Project Description: ACE is a Banking & Capital Marketing application, which was in construction to meet the growing needs of Charles Schwab Inc.s customers. Its sole aim is to automate all the Capital Marketing process under a single application, and maintain a secured storage of all its related files. Schwab wanted to step into Pega for its security features and started this long-term development project from scratch. There are many flows involved in this project, which happened in phase-by-phase manner, following Agile Methodology. Its basically designed for automated case creation, worktype allocation, and dynamic selection of workflow paths, work object archiving and proposed reuse model. Business Objectives: To automate all of the banking process and maintain a single window for all workflows present in Schwab. To make all the integrations needed as of the requirement, and design a better UI for the new application. To secure all the confidential files & details present in the application. Responsibilities:
Coordinating with the team members to provide timely resolution, skill based work allocation, tracking of changes done in environment and status reporting to Clients. Requirement analysis & information gathering. Application Design & Development. Approval for the proposed design & explanation to On-site. Unit testing & integration testing of the module. Coordinating calls with onsite & offshore teams. Rule change, work record & release sheet maintenance. Release preparation & bug fixing. Project #1 Title : COMET Client : Chartis - UK Operating System : Windows 7 Platform and Tools : PRPC v6.2, Oracle Role : Developer Team Size : 9 Period : Oct 2012 April 2014 Project Description: Chartis Insurance UK Co with its focus on insurance market in European countries uses Comet, SBS and Extra applications as the primary systems for processing insurance policies. Comet application is used for Insurance policies involving large amounts and industrial uses. This application is built in Pega-PRPC BPM Tool. I was in the production support of this application. The application focuses mainly on 3 basic need of a insurance policy, NB, Renewal & MTA. NB flow used for creating a new policy; goes through various approval & review processes by underwriters and policy specialists. MTA (Mid Term Adjustment) is used for policy profile changes inside policy period. Renewal, as the name suggests was for automatic renewal of expiring policies. Business Objectives: Analyzing the PHD & making the required changes (both Pega and DB side) for fixing the issue. Updating Rational Quest CQ for the PHD. Prepare the test case documents and test plans. Technical and Functional understanding about the Comet application (Insurance Application). Responsibilities: Issue & root cause analysis. Code changes.
Relative testing & troubleshooting. Unit testing. Design document & release document preparation.
Relative testing & troubleshooting. Unit testing. Design document & release document preparation.

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Harish software engineer (rpa) 4+ yrs exp

  • 1. M Harish E-Mail : hari3221@gmail.com Mobile: + 91-9642381730 I am looking forward to work in an organization, which provides the environment for growth with competent and strong leaders in Robotic Process Automation. I have an urge and inclination for learning new technologies, a strong work ethic combined with a commitment to excellence in all projects undertaken. Executive Digest Total 4+ Years of experience as a PEGA, Automation Anywhere as a RPA Developer. Extensively worked on Automation Anywhere Good Knowledge on Database like SQL Server. Knowledge on Automation Anywhere, OpenSpan and willing to learn new RPA and automation tools. A skilled communicator able to maintain cultural sensitively, establish rapport with members of diverse groups, and promote team cohesiveness. Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timelines and creatively. Have excellent logical ability and systematic approach to problem solving analysis, Solution design and strong debugging skills. Flexible and versatile to adapt to any new environment and work on any project. High-energy, confident professional with an enthusiasm for technology. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. High-energy, confident professional with an enthusiasm for technology. Career Scan Working as Software Engineer in Mphasis Limited., from Jan 2016 to till date. Worked as Software Engineer at Imaxon Technologies Pvt. Ltd., from Oct 2012 to Dec 2015. Academia Master of Computer Applications (MCA) from JNTU, Hyderabad. Skill Set
  • 2. Operating Systems : Windows 2000 Prof, XP, 7 Programming Languages : HTML, CSS, JavaScript, PEGA PRPC Design & Development Tools : VisualStudio 2012, OpenSpan Studio 7.0, 7.1 RPA Tools : Automation Anywhere, OpenSpan Database : SQL Server 2008 Projects Handled Project #4 Project : Program Rapid Client : YES Bank Role : Developer Technologies : Automation Anywhere Team Size : 8 Duration : Nov 2016 to Till date Project Description: RAPID is a Global program initiated for the benefits of the Branches and Back offices of the Bank where the idea was to deploy Desktop automation solutions which could help Customer facing staff, Back office users & Call Center agents to complete tasks quickly and efficiently for increased productivity and effectiveness. Automation of the daily tasks would help the agent concentrate more on enhancing the Customer experience. The Program also looked at the possibilities of modifying current procedures across different services offered by the bank and helps them re-engineer their process to achieve sustainable saves in a short time. Roles and Responsibilities: Gathering detailed requirements from Client for business requirements. Go through SDD which is given by BA. Participating daily scrum calls and getting my doubts clarified. Adding automations and C# scripts to the project. Unit testing the developed automation. Fixing bugs raised by QA team. And attending calls with Anywhere team if any tickets we raised. Project #3 Project : Customer Care Client : YES Bank Role : Developer Technologies : Automation Anywhere
  • 3. Team Size : 8 Duration : Jan 2016 to Oct 2016 Project Description: The core capability of the application is the ability to integrate multiple applications and automate manual workflows within them. Once automated, Contact Centre agents can shift more of their attention to servicing customers instead of repetitively logging into applications, navigating applications to find customer data copy-and-pasting data into multiple systems, logging call notes, and relying upon notes or their own memory to comply with defined Contact Centre business tasks and processes. Customer KYC information, customer summary and product summary populates on UI. Roles and Responsibilities:: Gathering detailed requirements from Client for business requirements. Go through SDD which is given by BA. Participating daily scrum calls and getting my doubts clarified. Adding automations and C# scripts to the project. Unit testing the developed automation. Fixing bugs raised by QA team. Project #2 Title : Advanced Case Engine Client : Charles Schwab Operating System : Windows 7 Platform and Tools : PRPC v6.3, IBM DB2 Role : Developer Team Size : 6 Period : May 2014 Dec 2015 Project Description: ACE is a Banking & Capital Marketing application, which was in construction to meet the growing needs of Charles Schwab Inc.s customers. Its sole aim is to automate all the Capital Marketing process under a single application, and maintain a secured storage of all its related files. Schwab wanted to step into Pega for its security features and started this long-term development project from scratch. There are many flows involved in this project, which happened in phase-by-phase manner, following Agile Methodology. Its basically designed for automated case creation, worktype allocation, and dynamic selection of workflow paths, work object archiving and proposed reuse model. Business Objectives: To automate all of the banking process and maintain a single window for all workflows present in Schwab. To make all the integrations needed as of the requirement, and design a better UI for the new application. To secure all the confidential files & details present in the application. Responsibilities:
  • 4. Coordinating with the team members to provide timely resolution, skill based work allocation, tracking of changes done in environment and status reporting to Clients. Requirement analysis & information gathering. Application Design & Development. Approval for the proposed design & explanation to On-site. Unit testing & integration testing of the module. Coordinating calls with onsite & offshore teams. Rule change, work record & release sheet maintenance. Release preparation & bug fixing. Project #1 Title : COMET Client : Chartis - UK Operating System : Windows 7 Platform and Tools : PRPC v6.2, Oracle Role : Developer Team Size : 9 Period : Oct 2012 April 2014 Project Description: Chartis Insurance UK Co with its focus on insurance market in European countries uses Comet, SBS and Extra applications as the primary systems for processing insurance policies. Comet application is used for Insurance policies involving large amounts and industrial uses. This application is built in Pega-PRPC BPM Tool. I was in the production support of this application. The application focuses mainly on 3 basic need of a insurance policy, NB, Renewal & MTA. NB flow used for creating a new policy; goes through various approval & review processes by underwriters and policy specialists. MTA (Mid Term Adjustment) is used for policy profile changes inside policy period. Renewal, as the name suggests was for automatic renewal of expiring policies. Business Objectives: Analyzing the PHD & making the required changes (both Pega and DB side) for fixing the issue. Updating Rational Quest CQ for the PHD. Prepare the test case documents and test plans. Technical and Functional understanding about the Comet application (Insurance Application). Responsibilities: Issue & root cause analysis. Code changes.
  • 5. Relative testing & troubleshooting. Unit testing. Design document & release document preparation.
  • 6. Relative testing & troubleshooting. Unit testing. Design document & release document preparation.