際際滷

際際滷Share a Scribd company logo
Harnessing the
Motivation Wave



 How to identify when a user is motivated to be physically active
MoTIVAtIOn WAVE

BJ Fogg explains the Motivation
Wave as the natural tendency for
people to cycle between moments of
high motivation and moments of low
motivation
MoTIVAtIOn WAVE

If we conducted pager studies of 18
people and asked them throughout
one day if they felt motivated or not,
we might imagine a chart like this:
MoTIVAtIOn WAVE
MoTIVAtIOn WAVE
MoTIVAtIOn WAVE
MoTIVAtIOn WAVE
MoTIVAtIOn WAVE
MoTIVAtIOn WAVE
HOW MIgHT WE


How might we be able to tell if
someone is at the high or low point of
the motivation wave?
MoTIVAtIOn

Going back to that pager study,
we really cant go about asking
individuals if they are
motivated or not.
A ReMInDEr

If we can put hot triggers in
the path of motivated people,
we can e鍖ectively design for
behavior change.
HIGH MoTIVAtIOn
Priority #1: Do hard things that structure future
behavior

Priority #2: Do hard things that reduce barriers
to behavior

Priority #3: Do hard things that increase
peoples ability
A HYPoTHeSIs

Motivated individuals start riding the motivation wave when
there is one of three observations of reinforcement (ORs)
that the user recognizes- each can go in a positive or negative
direction.

     1. Incremental and visible self-improvement
     2. Social recognition and encouragement
     3. Self-driven triggers
INCrEmenTAl AND VISIbLe sElF-
        IMpRoVEmeNt

This observation of reinforcement shows the individual that is
participating in behavior change that there is a visible outcome.
This visibility may simply be just for the individual.

POSITIVE For example, as a result of walking 30 minutes a
day, Bob might feel less winded going up the stairs. Recognizing
that he is less winded is important here.

NEGATIVE Jane might stop smoking, but for the 鍖rst week
doesnt notice anything di鍖erent - in fact, shes even more
miserable because she cant attend to her habit.
SoCIAL ReCOgNItIon AND
           EnCOUrAGeMeNt

This observation of reinforcement indicates to the individual
that the people around the individual notice the behavior
change.

POSITIVE Sarah participates in a meditate program on a whim.
The next day, her colleagues comment on her looking more
radiant.

NEGATIVE Bill goes to a karate class, but for some reason the
instructor seems to ignore him. He thinks it might be because
hes about 15 years older than the other students.
SeLf-DRIVeN TrIGgErS




This observation of reinforcement, also referred to as an
epiphany, highlights points of motivation that the user feels
without a speci鍖c reason.

POSITIVE Sam decides to walk home because he has 30
minutes to spare. He realizes how much he enjoys walking, and
decides to keep it up.
PAtHS To ReINfOrCEmeNt
            ObLIgATIoN

Two paths to reinforcement exist - participating in these may
bring the user to encounter any of the previous three ORs.
Obligation puts the individual in a situation where they must
satisfy a certain requirement.

POSITIVE Natasha needs to walk her dog at 8 in the morning
and 6 in the evening each day. As a result, she realizes she
enjoys the moments of exercise.

NEGATIVE Raymond has to participate in a gym program as
part of his school requirement. He hates being picked last at
baseball, so he would really rather not be there.
PAtHS To ReINfOrCEmeNt
            INCenTIVeS

This path to reinforcement lets the individual understand that
the behavior is considered enough of a priority to warrant an
incentive of some kind.

POSITIVE Greg receives a voucher every time he completes a
week-long exercise regime provided by his company. At the
conclusion of one, his friends notice he has lost weight, and he
continues riding the motivation wave.

NEGATIVE Stephanie is in a exercise program that rewards
her with cash whenever she completes a step. The steps are
too wide and she realizes the incentives are not worth it.
To WRAp UP
Motivated individuals start riding the
motivation wave when there is one of
three observations of reinforcement
(ORs). These ORs can stand on their
own, or be led to by two paths of
reinforcement.

More Related Content

Harnessing the Motivation Wave for Behavior Change

  • 1. Harnessing the Motivation Wave How to identify when a user is motivated to be physically active
  • 2. MoTIVAtIOn WAVE BJ Fogg explains the Motivation Wave as the natural tendency for people to cycle between moments of high motivation and moments of low motivation
  • 3. MoTIVAtIOn WAVE If we conducted pager studies of 18 people and asked them throughout one day if they felt motivated or not, we might imagine a chart like this:
  • 10. HOW MIgHT WE How might we be able to tell if someone is at the high or low point of the motivation wave?
  • 11. MoTIVAtIOn Going back to that pager study, we really cant go about asking individuals if they are motivated or not.
  • 12. A ReMInDEr If we can put hot triggers in the path of motivated people, we can e鍖ectively design for behavior change.
  • 13. HIGH MoTIVAtIOn Priority #1: Do hard things that structure future behavior Priority #2: Do hard things that reduce barriers to behavior Priority #3: Do hard things that increase peoples ability
  • 14. A HYPoTHeSIs Motivated individuals start riding the motivation wave when there is one of three observations of reinforcement (ORs) that the user recognizes- each can go in a positive or negative direction. 1. Incremental and visible self-improvement 2. Social recognition and encouragement 3. Self-driven triggers
  • 15. INCrEmenTAl AND VISIbLe sElF- IMpRoVEmeNt This observation of reinforcement shows the individual that is participating in behavior change that there is a visible outcome. This visibility may simply be just for the individual. POSITIVE For example, as a result of walking 30 minutes a day, Bob might feel less winded going up the stairs. Recognizing that he is less winded is important here. NEGATIVE Jane might stop smoking, but for the 鍖rst week doesnt notice anything di鍖erent - in fact, shes even more miserable because she cant attend to her habit.
  • 16. SoCIAL ReCOgNItIon AND EnCOUrAGeMeNt This observation of reinforcement indicates to the individual that the people around the individual notice the behavior change. POSITIVE Sarah participates in a meditate program on a whim. The next day, her colleagues comment on her looking more radiant. NEGATIVE Bill goes to a karate class, but for some reason the instructor seems to ignore him. He thinks it might be because hes about 15 years older than the other students.
  • 17. SeLf-DRIVeN TrIGgErS This observation of reinforcement, also referred to as an epiphany, highlights points of motivation that the user feels without a speci鍖c reason. POSITIVE Sam decides to walk home because he has 30 minutes to spare. He realizes how much he enjoys walking, and decides to keep it up.
  • 18. PAtHS To ReINfOrCEmeNt ObLIgATIoN Two paths to reinforcement exist - participating in these may bring the user to encounter any of the previous three ORs. Obligation puts the individual in a situation where they must satisfy a certain requirement. POSITIVE Natasha needs to walk her dog at 8 in the morning and 6 in the evening each day. As a result, she realizes she enjoys the moments of exercise. NEGATIVE Raymond has to participate in a gym program as part of his school requirement. He hates being picked last at baseball, so he would really rather not be there.
  • 19. PAtHS To ReINfOrCEmeNt INCenTIVeS This path to reinforcement lets the individual understand that the behavior is considered enough of a priority to warrant an incentive of some kind. POSITIVE Greg receives a voucher every time he completes a week-long exercise regime provided by his company. At the conclusion of one, his friends notice he has lost weight, and he continues riding the motivation wave. NEGATIVE Stephanie is in a exercise program that rewards her with cash whenever she completes a step. The steps are too wide and she realizes the incentives are not worth it.
  • 20. To WRAp UP Motivated individuals start riding the motivation wave when there is one of three observations of reinforcement (ORs). These ORs can stand on their own, or be led to by two paths of reinforcement.