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Cheryl Hart
2563 Witchtree Rd.
Greenville, MS 38701
662-378-9943
cherylynn@suddenlink.net
ADMINISTRATIVE SKILLS
— Proficient with Microsoft Office Suite
— Accounting experience
— Medical office procedures
— Medical law & ethics
— Electronic Health Records
— Patient scheduling
— HIPAA compliance
— Medical billing and coding
— Medical insurance applications &
procedures
EDUCATION
Virginia College Online – Birmingham, AL
 Associate’s/Bachelor’s Degree in Healthcare Reimbursement Graduation 09/2016
PROFESSIONAL EXPERIENCE
Suddenlink Communications
Greenville, MS 38701 Jan. 1978 to July 2015
Customer Service Representative
ï‚· Greeted customers and ascertain what each customer wanted and needed
ï‚· Politely assisted customers in person and via telephone
ï‚· Managed wide variety of customer service and administrative task to resolve customer issues
quickly and efficiently
ï‚· Assisted in managing the company database and verified, edited, and modified customer
information
ï‚· Processed NSF checks, drafts, and credit card payments
ï‚· Processed District Attorney forms for collection of NSF checks
ï‚· Lead Customer Service Representative
ï‚· Opened and closed the office and vault
ï‚· Approved and applied any needed customer adjustments
ï‚· Quality control all work orders entered into the database

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Healthcare Resume Template - Externship

  • 1. Cheryl Hart 2563 Witchtree Rd. Greenville, MS 38701 662-378-9943 cherylynn@suddenlink.net ADMINISTRATIVE SKILLS — Proficient with Microsoft Office Suite — Accounting experience — Medical office procedures — Medical law & ethics — Electronic Health Records — Patient scheduling — HIPAA compliance — Medical billing and coding — Medical insurance applications & procedures EDUCATION Virginia College Online – Birmingham, AL ï‚· Associate’s/Bachelor’s Degree in Healthcare Reimbursement Graduation 09/2016 PROFESSIONAL EXPERIENCE Suddenlink Communications Greenville, MS 38701 Jan. 1978 to July 2015 Customer Service Representative ï‚· Greeted customers and ascertain what each customer wanted and needed ï‚· Politely assisted customers in person and via telephone ï‚· Managed wide variety of customer service and administrative task to resolve customer issues quickly and efficiently ï‚· Assisted in managing the company database and verified, edited, and modified customer information ï‚· Processed NSF checks, drafts, and credit card payments ï‚· Processed District Attorney forms for collection of NSF checks ï‚· Lead Customer Service Representative ï‚· Opened and closed the office and vault ï‚· Approved and applied any needed customer adjustments ï‚· Quality control all work orders entered into the database