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SELLING ORANGE COUNTY, NC TOURISM
Orange Countys Tourism Brand  Research showed that a wide national polling audience didnt recognize Orange County, NC. WB changed that with Orange County.  California owns Orange County.  There are sixteen Orange Countys in the U.S.  90% recognize the name Chapel Hill  Played to that strength.  Chapel Hill is the brand; Orange County is product  A rising tide floats all boats= The more visitors we attract to our county, the greater we all do.
What Is the Perception of Our Area?
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Orange County Tourism   Approximately 1.5 annual visitors to Orange County leave $137 million; $1.3 million in occupancy taxes and nearly $10 million in sales taxes.  Commissioners allocate this tax ($750,000 annually) to a Tourism Development Authority to:  Fund a welcome center Build new sources of tourism business Service visitors through hotels and welcome center  Secure more future tourism business
The good news they like us; they really like us. Yet we have a bigger story to tell.  And the more attention we get the more people visit, get hooked on our area and return. Tourism is critical to our economy.
Locally, who benefits from tourism?  Residents  save on their taxes  1700 residents are employed thanks to the tourism industry.  Governments  diversify the tax base  Realtors  benefit through the visitors who stay  Electric companies  hotels are large recipients of local utilities  Wholesale trade  makes the tee shirts and memorabilia  Artists  rely on tourists to buy their wares.
Orange County Visitor Profile  UNC parents, students, alumni, sports fans  Business travelers directly or indirectly associated with UNC Medical Visitors  Social Religious, Fraternal, Reunion  Weddings  Business travelers  unrelated  to the University  State associations High School Athletics and youth competitions  Visiting Friends and Relatives  Leisure vacationers and curious travelers (Atlantic Coast) Day -Trippers
Tourism Profile In Hillsborough  80% visitors drive. Strong day-trip market from Triad; VA and Triangle as well as entire state  Most come for a leisure visit;  20% for a government, state or association meeting  VFR (Friends and Family)  Strong mid-week performance from business; Weekends are VFR, Interstate and Leisure  June, July Dec/Jan are slower  Requests are for dining, sightseeing, history, trails, art, family fun and music scene.
Would Tourists Come Anyway?  75% of Orange County visitors come anyway.   50% of all Orange County travelers will travel here for University Parents, Students, Fans, Business and Conferences  15% of Orange County Travelers will travel for medical treatment  10% of hotel visitors will visit friends and family
Why Fund A Visitors Bureau?  Tourism expenditures from  hotel guests : $57.4 million 75% attributed to UNC and hospital is $43 million.  When the Visitors Bureau influences those 25% unoccupied roomsoriginates or assists bookings into them thats $14.5 revenue for our hotels.  Another $15 million for ancillary businesses.  The Visitors Bureau keeps visitors in Orange County.
Tourisms Potential in Orange County  A 1% increase in hotel occupancy (12 rooms a night) conservatively equals  $822,000  in additional room revenues for Orange County. Thats  $300,000  for ancillary businesses  That 1% increase  generates $80,000  in additional tax revenue.
油
Marketing Focus  Marketing:   $470,000  Description Amount Market  On-line strategies $70,000  National  Agency Advertising $250,000 National  Groups/Sales and Service $25,000  Conferences  Publications   $75,000 National  Public Relations $10,000  National  High School sports  $5,000  Regional  Tar Heel Sports  $10,000  Atlantic Coast  Gay Tourism Campaign  $5,000  National  Arts & Cultural Promotion $15,000  Regional  Hillsborough Day Trippers  $20,000  Regional
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油
Helping Economic Development Through Tourism   A 1 % increase in hotel occupancy  ( 12 rooms a night)  equals $822,000 in additional room revenues and $300,000 for local area businesses outside of hotels (restaurants stores and more) For a  1% increase, we only need to book an extra 12 rooms a night . 油  Keep visitors in Orange County Refer friends to other  Orange County properties Keep  weddings, proms and reunions  here Consider local restaurants and shops first Book your association meetings locally
油

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Hillsborough January 08 Presentation

  • 2. Orange Countys Tourism Brand Research showed that a wide national polling audience didnt recognize Orange County, NC. WB changed that with Orange County. California owns Orange County. There are sixteen Orange Countys in the U.S. 90% recognize the name Chapel Hill Played to that strength. Chapel Hill is the brand; Orange County is product A rising tide floats all boats= The more visitors we attract to our county, the greater we all do.
  • 3. What Is the Perception of Our Area?
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Orange County Tourism Approximately 1.5 annual visitors to Orange County leave $137 million; $1.3 million in occupancy taxes and nearly $10 million in sales taxes. Commissioners allocate this tax ($750,000 annually) to a Tourism Development Authority to: Fund a welcome center Build new sources of tourism business Service visitors through hotels and welcome center Secure more future tourism business
  • 13. The good news they like us; they really like us. Yet we have a bigger story to tell. And the more attention we get the more people visit, get hooked on our area and return. Tourism is critical to our economy.
  • 14. Locally, who benefits from tourism? Residents save on their taxes 1700 residents are employed thanks to the tourism industry. Governments diversify the tax base Realtors benefit through the visitors who stay Electric companies hotels are large recipients of local utilities Wholesale trade makes the tee shirts and memorabilia Artists rely on tourists to buy their wares.
  • 15. Orange County Visitor Profile UNC parents, students, alumni, sports fans Business travelers directly or indirectly associated with UNC Medical Visitors Social Religious, Fraternal, Reunion Weddings Business travelers unrelated to the University State associations High School Athletics and youth competitions Visiting Friends and Relatives Leisure vacationers and curious travelers (Atlantic Coast) Day -Trippers
  • 16. Tourism Profile In Hillsborough 80% visitors drive. Strong day-trip market from Triad; VA and Triangle as well as entire state Most come for a leisure visit; 20% for a government, state or association meeting VFR (Friends and Family) Strong mid-week performance from business; Weekends are VFR, Interstate and Leisure June, July Dec/Jan are slower Requests are for dining, sightseeing, history, trails, art, family fun and music scene.
  • 17. Would Tourists Come Anyway? 75% of Orange County visitors come anyway. 50% of all Orange County travelers will travel here for University Parents, Students, Fans, Business and Conferences 15% of Orange County Travelers will travel for medical treatment 10% of hotel visitors will visit friends and family
  • 18. Why Fund A Visitors Bureau? Tourism expenditures from hotel guests : $57.4 million 75% attributed to UNC and hospital is $43 million. When the Visitors Bureau influences those 25% unoccupied roomsoriginates or assists bookings into them thats $14.5 revenue for our hotels. Another $15 million for ancillary businesses. The Visitors Bureau keeps visitors in Orange County.
  • 19. Tourisms Potential in Orange County A 1% increase in hotel occupancy (12 rooms a night) conservatively equals $822,000 in additional room revenues for Orange County. Thats $300,000 for ancillary businesses That 1% increase generates $80,000 in additional tax revenue.
  • 20.
  • 21. Marketing Focus Marketing: $470,000 Description Amount Market On-line strategies $70,000 National Agency Advertising $250,000 National Groups/Sales and Service $25,000 Conferences Publications $75,000 National Public Relations $10,000 National High School sports $5,000 Regional Tar Heel Sports $10,000 Atlantic Coast Gay Tourism Campaign $5,000 National Arts & Cultural Promotion $15,000 Regional Hillsborough Day Trippers $20,000 Regional
  • 22.
  • 23.
  • 24.
  • 25. Helping Economic Development Through Tourism A 1 % increase in hotel occupancy ( 12 rooms a night) equals $822,000 in additional room revenues and $300,000 for local area businesses outside of hotels (restaurants stores and more) For a 1% increase, we only need to book an extra 12 rooms a night . 油 Keep visitors in Orange County Refer friends to other Orange County properties Keep weddings, proms and reunions here Consider local restaurants and shops first Book your association meetings locally
  • 26.

Editor's Notes

  • #2: Im Laurie Paolicelli, executive director of the Chapel Hill/Orange County Visitors Bureau. Thank you for having me today. Id like to take you through a 10 minute overview of our areas tourism industry, including how the countywide Visitors Bureau sells tourism to the area and how we emphasize the towns specifically.