Hire for Attitude -Train for High Performance!
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People who don't fly right, ie., fit your culture and values, fail to adapt, don't (or won't) learn, and therefore can't form the kind of positive relationships that build morale, productivity and culture. This presentation is stocked with practical, workable tools and handouts to help you hire more of those dream "HiPo" employees.
Hire for Attitude -Train for High Performance!
- 2. 46% of new hires fail within 18 months 89% because of ATTITUDE coachability inability to adapt
- 3. SKILLS can be taught But ATTITUDE is a reflection of PERSONALITY
- 4. Attitude demonstrates our values Values define culture Values aligned = right fit
- 5. You cant train or mentor or teach culture. People are either wired to fit in or theyre not. Bonne Siegel, ASE Group
- 6. What IS Culture? A way of life of a group of people behaviours, beliefs, values and symbols that they accept passed along by communication and imitation.
- 7. Whats ATTITUDE? A projection of our beliefs / VALUES Our PERSPECTIVE / outlook Seen in our BEHAVIOURS
- 8. Given the choice of working short-staffed or working with someone with a bad attitude High performers always say short-staffed
- 9. Identifying VALUES (Where Attitude Comes From)
- 10. Values Blueprint = 4 Primary Values Values Blueprint is a trademark of Vcademy and is available online through Ashton & Associates Recruiting. http://www.ashtonassociates.com//values-blueprint/
- 11. DESIGNER (FREEDOM) Winning Excitement New SALES / Marketing Values Blueprint is a trademark of Vcademy and is available online through Ashton & Associates Recruiting. http://www.ashtonassociates.com//values-blueprint/
- 12. NURTURER (CONNECTION) Harmony Teamwork Group SERVICE / HR Values Blueprint is a trademark of Vcademy and is available online through Ashton & Associates Recruiting. http://www.ashtonassociates.com//values-blueprint/
- 13. MEASURER (SAFETY) Analysis Stability Risk Averse Engineer/ ACCOUNTANT MONEY Values Blueprint is a trademark of Vcademy and is available online through Ashton & Associates Recruiting. http://www.ashtonassociates.com//values-blueprint/
- 14. IMPROVER (SIGNIFICANCE) Process Predictability Rules SYSTEMS Project Mgr PRODUCTION Values Blueprint is a trademark of Vcademy and is available online through Ashton & Associates Recruiting. http://www.ashtonassociates.com//values-blueprint/
- 15. When personal values align with organizational values we feel : Comfortable Recognized Engaged
- 16. HOW to Hire for ATTITUDE so you can train for ABILITIES
- 17. Step 1 Define Culture Step 2 Profile High Performers Step 3 Structure Interviews
- 18. Step 1 - Define Your Culture Refer to Following Handout : Defining Workplace Culture
- 19. Workplace Values Rank 1-5 5=Essent ial Behaviours - How Values are Demonstrated in the Workplace by High Performers Belong and connect (Team) Care and concern for others - Unselfish Shared vision Voice and recognition Open sharing of ideas and opinions Collaboration Significance and position Delegation Fairness Following through on commitments Consistency Open to being held accountable Learning and challenge Mentoring & Nurturing Accountability Choice and autonomy Ownership over work Flex time Security and certainty Frequent Feedback Positive reinforcement Compensation Purpose Meaningful work Customer Satisfaction Commitment Following through on commitments Fun Spirit in the workplace Trusting Autonomy in work and scheduling Delegation Sustainable Best Practices Continuous Improvement
- 20. Step 2 Profile Your High Performers Refer to Following Handout : Culture Building Statements of Engaged Employees : 16 Top Performer Traits
- 21. 1. At work I know what is expected of me. 1. My opinions seem to count at work. 1. I am provided with the tools, information, and equipment I need to do my work right. 1. I feel my job is important in helping my company achieve its mission. 1. I have the opportunity at work to do what I do best. 1. I admire my fellow employees for their commitment to quality work. 1. I regularly receive positive recognition or praise for my work. 1. I have very good relations with one or more employees at my work. 1. I feel cared about as a person at work. 1. I hear about my progress from a supervisor every six months. 1. I am encouraged at work in my development. 1. I have opportunities at work to learn and grow. 1. 1. 1. Culture Building Statements of Engaged Employees T/F Notes
- 22. 16 Top Performer Traits Your Employee Notes 1. A strong work ethic coupled with a passion for improvement. 2. Organizational skills - understands time well managed = money 3. High energy that is contagious. 4. Positive outlook - a realistic and not overly confident perspective. 5. Strong sense of accountability - can fess up to the mishaps. 6. Confident able to put oneself in others shoes. 7. Communications - strong, respectful at all levels in the organization. 8. Clean, appropriate dress and demeanor. 9. Integrity in personal, professional and financial matters. 10. Team worker with substantive workplace relatinoships 11. Perception and foresight to see around corners and anticipate change. 12. Realistic about skills and abilities and those of co- workers. 13. Sees work through to completion. 14. Solution-oriented analyzes problems from a neutral perspective. 15. Acceptable social media presence. 16. Emotionally mature and intellectually intelligent.
- 23. Step 3 - The Interview
- 24. Personal Traits of High Performers Rank 1-5 5=Essential How has this candidate demonstrated them? Fast learner Picks things up on the fly, asks questions, knowledge seeker Collaborative Relationships, partnering, community, mentoring Theoretical Knowledge/ competency in field, ie quality output vs quantity. Engaged & Passionate Involvement, personable, team, fun, flexible, positive Empowered Productive, decisive, leading, mentoring Creative New, innovation, change, ideas, excitement, risk, fun Reliable Consistent, stable, dependable, safe, predictable, on time Loyal Unconditional devotion to the company / team Ambitious & Hard-working Achievement, performance, results, project-oriented Adaptable/ Flexible Easy-going, multi-tasking, trouble-shooter Enthusiastic Eager, happy, upbeat, service-minded, involved Problem-Solving Organized, prioritizing, manuals, systems, processes, Conscientious Detail-oriented, thorough, complete, accurate Balanced Work-Life Family, health, fitness, well-being, peace Social Concern for well-being of community Independent & Confident Leading, decisive, front line, works well on own
- 25. 1. Focus on BEHAVIOURS 2. Structure questions based on BEHAVIOURS 3. Include high performer in interview 4. Test shadow existing employee Successful Companies OUT-BEHAVE the Competition
- 27. DISCUSSON QUESTIONS 1. What is your vision for your workplace culture? 2. What does that look like? 3. What kind of people/attributes will it take to build the culture we want in our organization? 4. Are we as rigorous as we need to be in our recruiting and selection practices? 5. How can we improve the process?