Holder integrative research paper union pacific
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Union Pacific's crew operations department is responsible for dispatching approximately 18,000 train, engine, and yard employees according to collective bargaining agreements and government regulations. The department ensures adequate staffing levels and aims to avoid service disruptions while maintaining good labor relations. Crew operations manages employee hours and schedules to comply with federal safety standards.
Holder integrative research paper union pacific
- 2. Crew Operations Crew Dispatching Collective Bargaining Agreement Customer interactions Government regulations 2
- 3. Crew Management Services Dispatches approximately 18,000 Train, Engine, and Yardmen (TEY) Maintains calling order of TEY under the guidelines of the CBA. Responsible for hiring adequate supply of TEY employees to run operations. 3
- 4. Labor Relations Avoid interruption to commerce and carrier operations Ensure employee freedom to self-organize and/or join a union Ensure prompt and orderly settlement of disputes over rates of pay, rules and working conditions Ensure prompt and orderly settlement of grievances over interpretation or application of agreements To interpret and apply collective bargaining agreement provisions, and to secure necessary changes thereto, in an accurate manner that promotes the needs and requirements of customers To address disputes with our unions' leadership in a professional, forthright and effective manner. http://www.bloomberg.com/news/2011-10-06/rail-strike-threat-blocked-as-obama-said-to-create-emergency-review-board.html 4
- 5. Operating Personnel TEY employees are the Face of Union Pacific TEY employees pick up customer loads and drop off empty railcars TEY employees interact daily with the customers that Marketing & Sales negotiated shipping rates. Marketing & Sales may have started the business relationship with the customers but its the TEY employees who perform the superior service that was promised 5
- 6. Government Regulations FRA Compliance Reporting 1. The Federal Railroad administration is under the Department of Transportation 2. FRA oversees compliance with laws that limit the amount of work a railroad employee can perform and amount of time off required after performing covered service. 3. Covered Service is defined as engaged in or connected with the movement of a train, including a hostler (individual that moves power in a rail yard) 4. Hours of Service laws first enacted in 1907 limits the length of a work day https://www.fra.dot.gov/Page/P0541 2008 Rail Safety Improvement Act (RSIA) (excludes passenger service) 1. Limits the number of hours TEY employees can work in a month 2. Provides mandatory rest periods after working 3. Provides mandatory days off after working 6 or more days in a row 4. http://www.gpo.gov/fdsys/pkg/PLAW-110publ432/pdf/PLAW-110publ432.pdf Limits the length of a duty tour for TEY employees Oct 15 2011 update to RSIA includes passenger employees 1. Provides mandatory off days after working 6+ days in a row 2. Provides minimum 8 off after performing covered service 3. Allows different restrictions for employees on day shift and night shift Feb 29 2012 update to RSIA for freight employeeshttp://www.gpo.gov/fdsys/pkg/FR-2012-02-29/pdf/2012-4732.pdf 1. 2. 6 Clarifies that a deadhead is not covered service. 3. Changes definition of a days work as a 24 period instead of a calendar day for freight employees Limits a railroads ability to communicate with an employee during their off time CMTS is Union Pacific's crew tracking software that had to be updated to handle each change in the law http://www.pstechnology.com/
- 7. Government Regulations (some exceptions for passenger service) Maximum of 276 on duty hours per month. TE&Y employees are limited to 276 total hours on duty per month. The law interprets all service performed at the behest of the carrier as on-duty time. This includes training and safety meetings. Less than 1 percent of UP employees exceed the monthly cap (the equivalent of 23, 12hour days.) Mandatory minimum 10 hours UDR. All TE&Y employees engaged in pool, local, yard or other service are required to take a minimum of 10 hours of undisturbed rest upon completion of duty tours at home and away-from-home terminals. Additional rest if on duty for more than 12 hours. TE&Y employees will receive additional mandatory undisturbed rest for any on-duty time that exceeds 12 hours on a minute-by-minute basis. For example, an employee on duty for 13 hours, 10 minutes would receive a total of 11 hours, 10 minutes of undisturbed rest (10 UDR plus 1 hour, 10 minutes of additional rest). 6 on 2 off. TE&Y employees initiating 6 consecutive on-duty events with out 24 off in-between events will be required to observe 48 hours off following the on-duty period on the sixth day. If the employee tie-up occurs at an away-from-home-terminal, the employee may initiate a seventh day/start and work back to the home terminal. The employee will observe 72 hours off upon tie-up. Maximum of 30 hours of limbo time per calendar month. The bill defines limbo time as any on-duty time past the 12-hour mark. http://www.law.cornell.edu/uscode/text/49/21103 7
- 9. Marketing and Sales Interacts with Union Pacifics external customers providing shipment rates and transit times Responsible for $19.2 billion in freight revenue in 2012 http://www.sec.gov/cgibin/viewer?action=view&cik=100885&accession_number=0001193125-13-045658&xbrl_type=v# Uses sales figures to provide operations with estimated car loads that customers expect to ship. Number of car loads is transformed into number of trains needed which is then calculated in number of crews needed to ship the customers goods. Accurate accounting and bookkeeping is a must so Union Pacific hires the correct amount of crews. Too few and the customer is waiting for their products to ship. Too much and Union Pacific loses money in hiring and training unneeded employees. 9
- 10. Marketing and Sales Freight Revenue 2012 Business Mix $19.7B in 2012 Intermodal 20% 9 million Carloads Agricultural Products 17% Autos 9% Agricultural Products Autos 10% 8% Intermodal 37% Chemicals 11% Industrial Products 18% Coal 20% Chemicals 16% Industrial Products 13% SEC filing 10 SEC filing Notes to financial statements/nature of operations Search for revenue carloads Coal 21%
- 11. 2012 Business Mix $19.7 Billion Freight Revenue Intermodal 20% Agricultural Products 17% Autos 9% Industrial Products 18% Chemicals 16% Coal 20% 11
- 12. 2012 Business Mix 9.0 Million Units Intermodal 37% Agricultural Products 10% Autos 8% Chemicals 11% Industrial Products 13% 12 Coal 21%
- 13. Marketing and Sales Union Pacific uses a suite of Data & Software Tools including: Hoovers PIERS Pedimento Reebie ArcGIS Global Insights Monthly U.S. Economic Outlook The Data and Software suite allows Union Pacific to do: Import/Export Analysis Commodity Flows Market Sizing & Overviews Custom Mapping Industry Overviews Customer Profiling Commodity Pricing 13
- 14. Marketing and Sales Union Pacific offers 3 tiers of service 1. Boxcar Direct all rail boxcar transportation requires tracks at the shippers and receivers docks 2. Boxcar Transload combination rail and truck service designed for shippers and receivers that are not rail-served 3. Intermodal Door to door truck like service products are loaded in containers and are shipped to intermodal ramps then loaded on railcars. Product is taken by rail to intermodal ramp near destination then shipped via truck to the receiver. Once shipment is underway, national and international customer service centers provide customers with fast accurate railcar movement data while simplifying logistics and customs processing http://www.uprr.com/customers/autos/svcs/auto_parts_network_fl.shtml 14
- 15. Questions? 15