This document summarizes the duties and responsibilities of an Hourly Sales Merchandise and Operations Manager and a Pro Contractor Sales and Managed Accounts Facilitator. As an Operations Manager for 7 years, duties included opening and closing the store, performing operational tasks, approving markdowns, assisting with events, and conducting employee performance reviews twice yearly. As a Facilitator for 4 years, responsibilities involved developing builder relationships, facilitating project material requirements, working with buyers and foremen to provide needed materials for deadlines based on blueprints, and gaining builder confidence to acquire business.