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Hospitality Management courses and Future

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Sheila Raheja Institute of Hotel Management
Sheila Raheja Institute of Hotel Management

Hospitality Management has been the choice of thousands of successful hospitality professionals.There are many hotel and hospitality management instituted in India like IHM, AIH, SRIHM etc. they are providing great facility which of hostels, labs etc. in the college campus. The industry of hotel is crucial part which huge growth in future the demand of a hotel institutes is already high the career in hotel management is more and more exiting and attracting.

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The HospitalityThe Hospitality Industry and YouIndustry and You By- Sheila Raheja Institute of Hotel Management Bandra (East), Mumbai, Maharashtra http://srihm.edu.in/
What is Hospitality?What is Hospitality? The reception and entertainment of guests, visitors, or strangers with liberality and good will.
Objectives of the HospitalityObjectives of the Hospitality ManagerManager As a successful manager in the hospitality industry, you must exhibit many skills and command much specialized knowledge all directed toward achieving the managerial objectives listed below: Make the guest feel welcomed Make sure things (products & services) work for the guest Make sure the operation continues to provide service and make a profit Lets explore each objective individually...
Make The Guests FeelMake The Guests Feel Welcome!Welcome! This requires both a friendly manner on your part toward the guest and an atmosphere of liberality and good will among the people who work with you in serving the guest. That often translates to an organization in which workers get along well with one another.
Make Things Work ForMake Things Work For The GuestsThe Guests Everything needs to be clean and in working order before the guests step foot on the establishment. A hospitality system requires a lot of work and the manager must see that it is done properly and maintained at all times.
Make sure the operationMake sure the operation continues to provide servicecontinues to provide service and make a profit.and make a profit. As a manager, the key to achieving this objective lies in achieving a controlled profitable operation. A good term to describe this management concern is conformance to budget.
Brief Summary of Managements RoleBrief Summary of Managements Role in the Hospitality Industryin the Hospitality Industry There were three main objectives of a hospitality manager: Make the Guests Feel Welcome Make Sure Things Work for the Guests Make sure the operation continues to provide service and make a profit. Simply stated, these objectives suggest that managers must be able to relate successfully to employees and guests, direct the work of their operation, and achieve operating goals within a budget - that is, to run a productive operation within certain constraints.
Trends Affecting the Future of theTrends Affecting the Future of the Hospitality IndustryHospitality Industry Increasing competition Emphasis on service Customers growing value consciousness Changes in marketing and management made possible by technology
Trends Affecting the Future of theTrends Affecting the Future of the Hospitality IndustryHospitality Industry Increased responsibility for employees and managers through employment Greater diversity of the workforce Customers concerns with security Consumers and governments concern with sanitation Globalization
Contact usContact us Raheja Education Complex, Opp. Colgate Ground, Kher Nager, Bandra (East), Mumbai, Maharashtra - 400051. Phone No: 02261966651 02261966666 principal@srihm.edu.in http://srihm.edu.in/

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Hospitality Management courses and Future

  • 1. The HospitalityThe Hospitality Industry and YouIndustry and You By- Sheila Raheja Institute of Hotel Management Bandra (East), Mumbai, Maharashtra http://srihm.edu.in/
  • 2. What is Hospitality?What is Hospitality? The reception and entertainment of guests, visitors, or strangers with liberality and good will.
  • 3. Objectives of the HospitalityObjectives of the Hospitality ManagerManager As a successful manager in the hospitality industry, you must exhibit many skills and command much specialized knowledge all directed toward achieving the managerial objectives listed below: Make the guest feel welcomed Make sure things (products & services) work for the guest Make sure the operation continues to provide service and make a profit Lets explore each objective individually...
  • 4. Make The Guests FeelMake The Guests Feel Welcome!Welcome! This requires both a friendly manner on your part toward the guest and an atmosphere of liberality and good will among the people who work with you in serving the guest. That often translates to an organization in which workers get along well with one another.
  • 5. Make Things Work ForMake Things Work For The GuestsThe Guests Everything needs to be clean and in working order before the guests step foot on the establishment. A hospitality system requires a lot of work and the manager must see that it is done properly and maintained at all times.
  • 6. Make sure the operationMake sure the operation continues to provide servicecontinues to provide service and make a profit.and make a profit. As a manager, the key to achieving this objective lies in achieving a controlled profitable operation. A good term to describe this management concern is conformance to budget.
  • 7. Brief Summary of Managements RoleBrief Summary of Managements Role in the Hospitality Industryin the Hospitality Industry There were three main objectives of a hospitality manager: Make the Guests Feel Welcome Make Sure Things Work for the Guests Make sure the operation continues to provide service and make a profit. Simply stated, these objectives suggest that managers must be able to relate successfully to employees and guests, direct the work of their operation, and achieve operating goals within a budget - that is, to run a productive operation within certain constraints.
  • 8. Trends Affecting the Future of theTrends Affecting the Future of the Hospitality IndustryHospitality Industry Increasing competition Emphasis on service Customers growing value consciousness Changes in marketing and management made possible by technology
  • 9. Trends Affecting the Future of theTrends Affecting the Future of the Hospitality IndustryHospitality Industry Increased responsibility for employees and managers through employment Greater diversity of the workforce Customers concerns with security Consumers and governments concern with sanitation Globalization
  • 10. Contact usContact us Raheja Education Complex, Opp. Colgate Ground, Kher Nager, Bandra (East), Mumbai, Maharashtra - 400051. Phone No: 02261966651 02261966666 principal@srihm.edu.in http://srihm.edu.in/