This document provides an overview of the departments and staffing structure of a hotel. It includes sections on the executive office, room division, food and beverages division, sales and marketing, accounting, human resources, and presentations on house keeping, front office, food and beverage, and accounting. The final section discusses qualities of a good hotelier such as having a positive attitude, strong communication skills, integrity, ability to work at a fast pace, honesty, and relevant skills and experience.