Hotel introduction
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This document provides an introduction and overview of the departments and staff within a hotel. It outlines the executive office, room division, food & beverages division, sales & marketing, accounting, and human resources departments. It also discusses the roles of housekeeping, front office, food & beverage, and accounting. Finally, it lists qualities of a good hotelier such as having a positive attitude, strong communication skills, integrity, efficiency, honesty, and relevant job skills and experience.
Hotel introduction
- 3. HOTELS STAFF Presentation Title 3 Hotel Introduction
- 4. HOTELS DEPARTMENTS EXECUTIVE OFFICE 1. GENERAL MANAGER 2. EXECUTIE SECRETARY ROOM DIVISION 1. FRONT OFFICE 2. HOUSE KEEPING FOOD & BEVERAGES DIVISION 1. FOOD & BEVERAGE 2. KITCHEN 3. STEWARDING SALES & MARKETING 1. SALES 2. PUBLIC RELATION 3. SALES ADMINISTRATION 4 ACCOUNTING 1. RECEIVING 2. PURCHASING 3. GENERAL CASHIER 4. BOOK KEEPER 5. COST CONTROL 6. ACCOUND RECEIVABLE HUMAN RESOURCES 1. TRAINING 2. ADMINISTRATION Hotel Introduction
- 5. HOTELS ORGANIZATION CHART 5 Hotel Introduction
- 8. FOOD & BEVERAGE 8 Hotel Introduction
- 10. HOW TO BE A GOOD HOTELIER Attitude Communication Integrity Speedity Honest Skills &Experience Hotel Introduction 10
- 11. THANK YOU!