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hotel management system srs akshay gaur

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Akshay Gaur

A five-star or deluxe hotel must provide excellent facilities and services to guests. It should have good quality rooms, suites, deluxe rooms, swimming pools, food and beverage options, a health club, doctor facilities, games areas, security, and WiFi. The key departments include front office, food and beverage, housekeeping, maintenance, production, health club, security, and accounts. Each department is led by managers who are responsible for operations. A five-star hotel aims to make guests feel at home away from home by offering comfortable accommodations and amenities.

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HOTEL * FIVE STAROR DELUX HOTEL* (HOTEL MANAGEMENT SYSTEM) HOTEL ISA HOME AWAY FROMHOME. WHERE ALL THE FACILITIESARE PROVIDEDTO THE GUESTS FOR COMFERTABLE STAGE. A FIVESTARHOTEL MUST HAVE:- GOOD ROOMS SUITE ROOMS DELUX ROOMS SWIMMING POOLS FOOD & BEVERAGE HEALTH CLUB DOCTOR FACILITES GAMES FACILITIES SECURITY WIFI DEPARTMENTS OF A FIVESTARHOTELS:- 1) FRONTOFFICE (HEARTOF HOTEL):- WHERE ALL THE INFORMATION CAN HAVE. I. GUEST CHECKIN/CHECKOUT II. ROOMALLOTMENT III. CREDIT CARD FACELITIES IV. MONEY EXCHANGE V. RESERVATION VI. BELL DESK VII. LUGGAGE ROOM VIII. RECEPTION FRONT OFFICE MANAGER IS RESPONSIBLE FOR ENTIRE OPERATION IN THIS DEPARTMENT. a. FRONT OFFICE MANAGER b. ASSISTANT FRONT OFFICE MANAGER c. GUEST RELATION EXECUTIVE d. RECEPTION/ BELL BOYS
HOTEL * FIVE STAROR DELUX HOTEL* (HOTEL MANAGEMENT SYSTEM) 2) FOOD & BEVERAGE:- WHERE ALL THE GUESTS CAN HAVE THERE MEAL AND DRINKS. SHOULD BE HAVE 3 RESTAURANT IN F&B DEPARTMENT. 24 HR. COFFIE SHOPS, 24 HR. ROOMS SERVICE, BANQUET HALLS, CONFERENCE HALLS, OPEN AREAS FOR BIG PARTIES, LOBBY BAR, LOUGE BAR. F&B MANAGER IS RESPONSIBLE FOR ENTIRE OPERATIONS. a. F&B MANAGER b. ASSISTANT F&B MANAGER c. BANQUET MANAGER d. RESTAURENT MANAGER e. SUPERVISOR f. SENIOR STEWARD g. STEWARD 3) HOUSE KEEPING DEPARTMENT:- ALL THE ROOMS, PUBLIC AREAS, CLEANING OF ROOMS, LAUNDRY, GARDEN MAINTENANCE, GUEST LAUNDRY, STAFF LAUNDRY COME UNDER THE DEPARTMENT. EXECUTIVE HOUSE KEEPIN MANAGER IS RESPONSIBLE FOR THE DEPARTMENT. 4) MAINTENANCE DEPARTMENT:- TOTAL MAINTENANCE OF HOTEL, REPAIRING, PAINTING, POLISHING, A/C MAINTENANCE, GENERATOR COMES UNDER THIS DEPARTMENT. CARPENTER, PAINTERS, PLUMBERS, ELECTRICIAN ETC. CHIEF ENGINEER IS RESPONSIBLE FOR THIS DEPARTMENT. 5) F&B PRODUCTION DEPARTMENT:- THE EXECUTIVE CHIEF IS RESPONSIBLE TO PROVIDE GOOD SERVICES TO ALL THE GUESTS. 6) HEALTH CLUB:- SWIMMING POOLS, GYM, SONA BATH, STEAM BATH ETC.
HOTEL * FIVE STAROR DELUX HOTEL* (HOTEL MANAGEMENT SYSTEM) 7) SECURITY DEPARTMENT:- CHIEF SECURITY MANAGER RESPONSIBLEFORTHIS DEPARTMENT. SECURITY OF GUEST AND STAFF.LOST ANDFOUND RECORD. 8) ACCOUNTSDEPARTMENT:- UNIT FINANCIAL CONTROL ,CREDITCARD CONTROL COMPLETE RECORD OF HOTEL SALE. EXPENDITURE ,PURCHASING,

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hotel management system srs akshay gaur

  • 1. HOTEL * FIVE STAROR DELUX HOTEL* (HOTEL MANAGEMENT SYSTEM) HOTEL ISA HOME AWAY FROMHOME. WHERE ALL THE FACILITIESARE PROVIDEDTO THE GUESTS FOR COMFERTABLE STAGE. A FIVESTARHOTEL MUST HAVE:- GOOD ROOMS SUITE ROOMS DELUX ROOMS SWIMMING POOLS FOOD & BEVERAGE HEALTH CLUB DOCTOR FACILITES GAMES FACILITIES SECURITY WIFI DEPARTMENTS OF A FIVESTARHOTELS:- 1) FRONTOFFICE (HEARTOF HOTEL):- WHERE ALL THE INFORMATION CAN HAVE. I. GUEST CHECKIN/CHECKOUT II. ROOMALLOTMENT III. CREDIT CARD FACELITIES IV. MONEY EXCHANGE V. RESERVATION VI. BELL DESK VII. LUGGAGE ROOM VIII. RECEPTION FRONT OFFICE MANAGER IS RESPONSIBLE FOR ENTIRE OPERATION IN THIS DEPARTMENT. a. FRONT OFFICE MANAGER b. ASSISTANT FRONT OFFICE MANAGER c. GUEST RELATION EXECUTIVE d. RECEPTION/ BELL BOYS
  • 2. HOTEL * FIVE STAROR DELUX HOTEL* (HOTEL MANAGEMENT SYSTEM) 2) FOOD & BEVERAGE:- WHERE ALL THE GUESTS CAN HAVE THERE MEAL AND DRINKS. SHOULD BE HAVE 3 RESTAURANT IN F&B DEPARTMENT. 24 HR. COFFIE SHOPS, 24 HR. ROOMS SERVICE, BANQUET HALLS, CONFERENCE HALLS, OPEN AREAS FOR BIG PARTIES, LOBBY BAR, LOUGE BAR. F&B MANAGER IS RESPONSIBLE FOR ENTIRE OPERATIONS. a. F&B MANAGER b. ASSISTANT F&B MANAGER c. BANQUET MANAGER d. RESTAURENT MANAGER e. SUPERVISOR f. SENIOR STEWARD g. STEWARD 3) HOUSE KEEPING DEPARTMENT:- ALL THE ROOMS, PUBLIC AREAS, CLEANING OF ROOMS, LAUNDRY, GARDEN MAINTENANCE, GUEST LAUNDRY, STAFF LAUNDRY COME UNDER THE DEPARTMENT. EXECUTIVE HOUSE KEEPIN MANAGER IS RESPONSIBLE FOR THE DEPARTMENT. 4) MAINTENANCE DEPARTMENT:- TOTAL MAINTENANCE OF HOTEL, REPAIRING, PAINTING, POLISHING, A/C MAINTENANCE, GENERATOR COMES UNDER THIS DEPARTMENT. CARPENTER, PAINTERS, PLUMBERS, ELECTRICIAN ETC. CHIEF ENGINEER IS RESPONSIBLE FOR THIS DEPARTMENT. 5) F&B PRODUCTION DEPARTMENT:- THE EXECUTIVE CHIEF IS RESPONSIBLE TO PROVIDE GOOD SERVICES TO ALL THE GUESTS. 6) HEALTH CLUB:- SWIMMING POOLS, GYM, SONA BATH, STEAM BATH ETC.
  • 3. HOTEL * FIVE STAROR DELUX HOTEL* (HOTEL MANAGEMENT SYSTEM) 7) SECURITY DEPARTMENT:- CHIEF SECURITY MANAGER RESPONSIBLEFORTHIS DEPARTMENT. SECURITY OF GUEST AND STAFF.LOST ANDFOUND RECORD. 8) ACCOUNTSDEPARTMENT:- UNIT FINANCIAL CONTROL ,CREDITCARD CONTROL COMPLETE RECORD OF HOTEL SALE. EXPENDITURE ,PURCHASING,