This document discusses two examples of addressing issues. The first example is about improving social skills of students at UMP to make them more employable. It states that technical knowledge alone is not enough, and social skills are important for job interviews and adapting to the workplace. The second example is about improving diagnostic procedures at MAWAR Hospital to provide better patient care at lower cost. It notes current procedures have limitations and investigating nuclear magnetic resonance could help overcome these issues. Both examples propose investigating solutions to the identified problems around skills and diagnostic tools.