How to eliminate key person dependency with lean thinking techniques. This is the path to the capacity and capability issues that are too oft bemoaned.
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How to be key person independent
1. A DIFFERENT WAY TO BE
KEY PERSON INDEPENDENT
in a matter of a few months
2. WHAT IS THE PROBLEM?
Key person.
Hard to replace,
Limited capacity,
Difficult to cover?
Yes, then follow these
simple steps
3. STEP #1
Select the activities that
the whole team should be
able to do and introduce
The Joy of Standards
4. STEP #2
Meet daily and share the
work around the team.
Compare capacity with
demand and allocate the
priority work.
5. STEP #3
Answer all work when
someone is absent.
No backlog, no rework
and no chasing = less
work overall (especially
as everyone is covered
when anyone is away).
=-
--
.
..
.
.
..
.
6. STEP #4
Use spare capacity to
teach each other
expertise, until all
work can be shared.
7. YOU WILL THEN BE
KEY PERSON INDEPENDENT
in a matter of a few months