The document outlines Tony Hsieh's Yesterbox technique for email management. The technique involves only responding to emails from the previous day's inbox, processing 10 emails before looking at new messages. Emails requiring over 10 minutes to respond to or additional research should be filed for later response. A recurring calendar event should be set to go through the previous day's inbox daily and only delete, file, or forward new emails received that day.
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How to email like a Superstar Ceo
1. HOW TO EMAIL LIKE A
SUPERSTAR CEO
With the Tony Hsieh Yesterbox Technique
2. Your to-do list is simply yesterday's email inbox
(hence Yesterbox)
3. If it can wait 48 hours without causing harm, then
you are not allowed to respond to any emails that
come in today.
4. When processing yesterday's inbox you must
process 10 of yesterday's emails before you can look
at any emails coming in today
5. For any email from yesterday that takes more
than 10 minutes to respond, or requires
additional research,you should simply file it away
into a folder and then schedule a time on your
calendar in the future to respond.
6. Set a recurring appointment to go through
yesterday's inbox every day.
7. When in your "reward" phase of reading the latest
emails from today, you're only allowed to do the
following with today's emails: delete, file, or forward.
8. If you need to refer to an email later schedule a
meeting on your calendar and file the email into
another folder
9. If you fall behind and have emails that are older
than yesterday's inbox, schedule additional time on
your calendar to catch up to emails older than
yesterday's inbox
10. For emails that can wait (such as videos, non-urgent
articles, etc.) and have no real deadline, send those
emails to another email address.
11. Put emails that are notes into something like Pocket
and remove them from your inbox.