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How to make the most out of your Customer Response Summit Experience
WHAT IS THE
CUSTOMER RESPONSE SUMMIT?
Simply put
The Customer Response Summit is an
event put on by Execs in the Know,
where you can connect with like-
minded peers who are obsessed with
servicing the customer.
WHO IS...
Execs in the Know has been building a
community of dedicated service executives
since before1999 and has established a
worldwide community of over 40,000
Customer Experience professionals.
In fact, they have been building community
before social communities existed.They
work rigorously to maintain an active
dialogue and knowledge base of the top
service talent this industry has to offer.
Chad McDaniel
Founder
Execs in the Know
Susan McDaniel
Co-Founder and Partner
Execs in the Know
Lets talk about
the Customer Response Summit
Toronto 2014
WHEN IS IT
BEING HELD?
How to make the most out of your Customer Response Summit Experience
WHO
ATTENDS?
How to make the most out of your Customer Response Summit Experience
AND SOMETIMES EVEN
CELEBRITIES 遺或珂掘
How to make the most out of your Customer Response Summit Experience
SO WHAT ARE
THEY TALKING ABOUT?
How to make the most out of your Customer Response Summit Experience
WHERE IS IT
BEING HELD?
Other cool things to do in the areaOTHER COOL
THINGS TO DO
WHAT TO
PACK???
 Business casual and
casual clothes
 Comfortable shoes
 A Camera
 iPad for note taking!
How to make the most out of your Customer Response Summit Experience
BE SURE TO
BOOKYOUR
HOTEL EARLY!
Source: http://www.torontoregency.hyatt.com/
and click this link for
group discounts
STUFF TO KNOW
BEFOREYOU GO!
REGISTER
FOR THE
SPORTCHEK
TOUR
CLICK HERE:
http://bit.ly/1fK6aKk
REGISTER
FOR THE ICMI
PRE-CONFERENCE
TRAINING
FOUNDATIONS
FORTHE FUTURE
CUSTOMER EXPERIENCE
EXPERIENCE CENTER
CLICK HERE:
http://bit.ly/1fK6aKk
DOWNLOADTHE
CUSTOMER INSIGHTS
SURVEY AND READ
ON THE PLANE!
CLICK HERE:
http://bit.ly/1fk8Ui7
ONCEYOU ARRIVE
FIND THE REGISTRATIONTABLE
BE SURE TO
WELCOME
ATTEND THE
RECEPTION
THE
NETWORKING
CAN BE
PRICELESS.
IFYOURE A NIGHT OWL,
FIND OUT WHERE THE
AFTER PARTY IS
BUT DONT MISS THE OPENING KEYNOTE
ITS ONE OF THE BEST PARTS!
WHILE ATTENDING CRS
BE SURE TO
Source: blog.simplek12.com
TWEET USING
HASHTAG #CRSUMMIT
TAKE A LOT
OF NOTES.
ASK THE PANEL
A 河雨掘皆意鴛或鰻
THEY LOVE
QUESTIONS!!!
While at your table, talk
about a challenge youve
been experiencing and
see if anyone else can
offer some insights
Who knows, you
could end up talking
to this guy
(Yup!Thats the guy that
helped launch Mayday on
the Kindle)
TomWeiland
SVP, Customer Care
Amazon.com
OTHER WAYS
TO NETWORK
SIT WITH SOMEONEYOU
DONT KNOW AT LUNCH
JOIN A
CUSTOMER
MEET UP!
PARTICIPATE IN
SPEED DATING
INTRODUCEYOURSELF TO OUR
GREAT BUSINESS PARTNERS
ATTEND THE SOCIAL
EVENING FINALE
THERE MAY EVEN BE DANCING
SO WEARYOUR DANCING SHOES!
IS OVER
AFTER THE CONFERENCE
ONYOUR WAY
ANDYOURE
HOME
theroadismine.blogspot.com
CONNECT
WITHYOUR
NEW FRIENDS
ON LINKEDIN
BE SURE TO
ANDVISIT
EXECS IN THE KNOW
ON SOCIAL
YOU MAY EVEN SEE
YOUR PICTURE
ON OUR PAGE!
INTERESTED IN
ATTENDING THE
REGISTER HERE:
http://bit.ly/1iDpoGh
CUSTOMER RESPONSE SUMMIT?

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How to make the most out of your Customer Response Summit Experience