HOW TO ORGANIZE A SUCCESSFUL CUSTOMER SERVICE ORGANISATION - SKAT
0 likes191 views
It's been such an exciting journey for SKAT, since it kicked off on Facebook in 2015. SKAT will share insights about how their team manoeuvres through a day filled with challenges, rules, constant media monitoring - how they keep up the spirit and how they rely and ensure good internal communication.
HOW TO ORGANIZE A SUCCESSFUL CUSTOMER SERVICE ORGANISATION - SKAT
- 1. HOW TO ORGANIZE A SUCCESSFUL SOCIAL MEDIA CUSTOMER SERVICE TEAM Mette B淡rsting, Community manager, SKAT Dorthe Palm, Social media manager, SKAT
- 2. 23/09/2016 2 #F淡rsteTweet maj 2010 #Twitterhjerne hvad kan vi l脱re?
- 3. 23/09/2016 3
- 4. 23/09/2016 4
- 6. 23/09/2016 6 Kundeservice p奪 SoMe - Organisering
- 7. 23/09/2016 7 Kundeservice p奪 SoMe - Opgaven
- 8. 23/09/2016 8 Kundeservice p奪 SoMe M奪l
- 9. 23/09/2016 9 Kundeservice p奪 SoMe - Udfordringer Hold teamet opdateret De sv脱re henvendelser
- 10. 23/09/2016 10 MafiaTyvekn脱gte Tortur Inkasso Rockerbande #LorteDorthe Dumme svin Stodder Idiot #NedeMette kle mennesker De sv脱re henvendelser Uduelige Afsky Imbecile am淡ber Forbryderorganisation I plyndrer og forf淡lger folk Skattemonster Griske
- 11. 23/09/2016 11 Kundeservice p奪 SoMe - Udfordringer Hold teamet opdateret De sv脱re henvendelser Korrekt, forst奪eligt og hurtigt Svar i en passende tone p奪 mediets pr脱misser
- 12. 23/09/2016 12 Svar i en passende tone p奪 mediets pr脱misser
- 13. 23/09/2016 13 Svar i en passende tone p奪 mediets pr脱misser
- 14. 23/09/2016 14 Kundeservice p奪 SoMe L淡sninger