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How To Write Business Email That Delivers Results

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Tom McFaul
Tom McFaul

These simple email tips will help you create effective and concise email communications that deliver results.

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Subject: To: SEND Hello Bill - I¡¯m contacting you regarding the support contract on your Acme servers. Our records indicate that your contract will expire in 90 days so I would like to review the renewal options with you. Please let me know when it would be a good time to talk and I will set up a time to discuss your options. I look forward to assisting you. Regards, Bing Crosby Sales Representative 354-549-4850 bing.crosby@renewalleaders.com Renewal Leaders Inc. bill.smith@customer.com Acme Server Support Renewal Make sure the name in the TO: FIELD is your intended recipient. This is especially important because we handle sensitive information. Keep the SUBJECT: FIELD descriptive and concise. Follow the basic rules of English with PROPER COMPOSITION, GRAMMAR and FORMATTING. Check that points flow clearly and logically. Answer messages within a reasonable time. Don¡¯t SCREAM AT PEOPLE by using all capitals or emphasize things for no reason with bolded text. Know why and when to use formatting conventions and make them purposeful. Answer all questions in a single response when possible. Try to anticipate additional information and questions to help prevent the need for "back and forth" correspondence. YOUR GREETING should reflect the nature of your relationship but always be courteous. Make sure to PROOFREAD before hitting the send button. Include a SIGNATURE with contact details so people can reach you. Use A TONE that's appropriate for the person you're addressing and the purpose of the message. Write clearly and unambiguously. www.quickanddirtytips.com has grammar, formatting and composition tips. ABC EMOTICONS are usually perceived as unprofessional so be cautious with their use. Always SPELLCHECK! Include a CALL TO ACTION when you want the recipeint to do something. How to WRITE BUSINESS EMAIL that delivers results

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How To Write Business Email That Delivers Results

  • 1. Subject: To: SEND Hello Bill - I¡¯m contacting you regarding the support contract on your Acme servers. Our records indicate that your contract will expire in 90 days so I would like to review the renewal options with you. Please let me know when it would be a good time to talk and I will set up a time to discuss your options. I look forward to assisting you. Regards, Bing Crosby Sales Representative 354-549-4850 bing.crosby@renewalleaders.com Renewal Leaders Inc. bill.smith@customer.com Acme Server Support Renewal Make sure the name in the TO: FIELD is your intended recipient. This is especially important because we handle sensitive information. Keep the SUBJECT: FIELD descriptive and concise. Follow the basic rules of English with PROPER COMPOSITION, GRAMMAR and FORMATTING. Check that points flow clearly and logically. Answer messages within a reasonable time. Don¡¯t SCREAM AT PEOPLE by using all capitals or emphasize things for no reason with bolded text. Know why and when to use formatting conventions and make them purposeful. Answer all questions in a single response when possible. Try to anticipate additional information and questions to help prevent the need for "back and forth" correspondence. YOUR GREETING should reflect the nature of your relationship but always be courteous. Make sure to PROOFREAD before hitting the send button. Include a SIGNATURE with contact details so people can reach you. Use A TONE that's appropriate for the person you're addressing and the purpose of the message. Write clearly and unambiguously. www.quickanddirtytips.com has grammar, formatting and composition tips. ABC EMOTICONS are usually perceived as unprofessional so be cautious with their use. Always SPELLCHECK! Include a CALL TO ACTION when you want the recipeint to do something. How to WRITE BUSINESS EMAIL that delivers results