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1200 N. Richardson
Bryant, AR 72022
Business: 501-847-1271
Fax: 501-847-1449
E-mail: hlfconsulting@swbell.net
RE: Mark Arciero
To Whom It May Concern:
Over the past year, I have had the privilege and honor to work under the direction of Mark
Arciero at BEI Precision Systems and Space Division in Maumelle, Arkansas.
When Mark took responsibility for the operations of BEI’s Maumelle facility, he quickly
developed a vision and focus for the organization that gave new life and direction to the entire
facility. I was fortunate to have the opportunity to assist Mark in developing the leadership
capabilities of his management team, which was one of his top priorities. There was also the
opportunity to observe Mark as he systematically overhauled a cumbersome engineering and
manufacturing process into a lean and precise process that significantly reduced the order
processing time, increased the productivity throughput and product yield, and reduced the
overall product costs to attain margins that are world class in the industry.
It is a real privilege to be associated with Mark, as I have had the opportunity to learn from his
outstanding management techniques as well as teach leadership techniques to his staff.
Mark is an exceptional leader and made it very easy to teach leadership to his staff as I used
Mark as the example in my teachings. The organization was very responsive to his
leadership style, which focused on daily coaching, empowerment and accountability for
excellence. His leadership and direction energized the entire organization.
Mark is a brilliant business executive with exceptional technical knowledge of all operational
aspects of a business. His vast experience allows him to effectively work in the most
complex of business situations. Mark’s manufacturing knowledge allowed him to coach his
staff in all techniques including Lean Manufacturing, Six Sigma, Kaizen, Team Leadership,
and ISO Certification.
I would highly recommend Mark to any organization that is seeking to improve their
operations and to energize and bring synergy to the organization.
Sincerely,
Howard Fikes
President
HLF Consulting, Inc.
www.hlfconsulting.com

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Howard Fikes Ref Ltr to Mark Arciero 06

  • 1. 1200 N. Richardson Bryant, AR 72022 Business: 501-847-1271 Fax: 501-847-1449 E-mail: hlfconsulting@swbell.net RE: Mark Arciero To Whom It May Concern: Over the past year, I have had the privilege and honor to work under the direction of Mark Arciero at BEI Precision Systems and Space Division in Maumelle, Arkansas. When Mark took responsibility for the operations of BEI’s Maumelle facility, he quickly developed a vision and focus for the organization that gave new life and direction to the entire facility. I was fortunate to have the opportunity to assist Mark in developing the leadership capabilities of his management team, which was one of his top priorities. There was also the opportunity to observe Mark as he systematically overhauled a cumbersome engineering and manufacturing process into a lean and precise process that significantly reduced the order processing time, increased the productivity throughput and product yield, and reduced the overall product costs to attain margins that are world class in the industry. It is a real privilege to be associated with Mark, as I have had the opportunity to learn from his outstanding management techniques as well as teach leadership techniques to his staff. Mark is an exceptional leader and made it very easy to teach leadership to his staff as I used Mark as the example in my teachings. The organization was very responsive to his leadership style, which focused on daily coaching, empowerment and accountability for excellence. His leadership and direction energized the entire organization. Mark is a brilliant business executive with exceptional technical knowledge of all operational aspects of a business. His vast experience allows him to effectively work in the most complex of business situations. Mark’s manufacturing knowledge allowed him to coach his staff in all techniques including Lean Manufacturing, Six Sigma, Kaizen, Team Leadership, and ISO Certification. I would highly recommend Mark to any organization that is seeking to improve their operations and to energize and bring synergy to the organization. Sincerely, Howard Fikes President HLF Consulting, Inc. www.hlfconsulting.com