This letter provides a recommendation for Mark Arciero from his former supervisor. It summarizes that Mark took responsibility for operations at a facility and quickly developed a vision that energized the whole organization. He overhauled cumbersome processes into lean, precise systems that significantly increased productivity and reduced costs. The letter praises Mark as an exceptional leader who coached his staff effectively using his technical knowledge and experience in manufacturing techniques. The president highly recommends Mark for any organization seeking to improve operations.
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Howard Fikes Ref Ltr to Mark Arciero 06
1. 1200 N. Richardson
Bryant, AR 72022
Business: 501-847-1271
Fax: 501-847-1449
E-mail: hlfconsulting@swbell.net
RE: Mark Arciero
To Whom It May Concern:
Over the past year, I have had the privilege and honor to work under the direction of Mark
Arciero at BEI Precision Systems and Space Division in Maumelle, Arkansas.
When Mark took responsibility for the operations of BEI’s Maumelle facility, he quickly
developed a vision and focus for the organization that gave new life and direction to the entire
facility. I was fortunate to have the opportunity to assist Mark in developing the leadership
capabilities of his management team, which was one of his top priorities. There was also the
opportunity to observe Mark as he systematically overhauled a cumbersome engineering and
manufacturing process into a lean and precise process that significantly reduced the order
processing time, increased the productivity throughput and product yield, and reduced the
overall product costs to attain margins that are world class in the industry.
It is a real privilege to be associated with Mark, as I have had the opportunity to learn from his
outstanding management techniques as well as teach leadership techniques to his staff.
Mark is an exceptional leader and made it very easy to teach leadership to his staff as I used
Mark as the example in my teachings. The organization was very responsive to his
leadership style, which focused on daily coaching, empowerment and accountability for
excellence. His leadership and direction energized the entire organization.
Mark is a brilliant business executive with exceptional technical knowledge of all operational
aspects of a business. His vast experience allows him to effectively work in the most
complex of business situations. Mark’s manufacturing knowledge allowed him to coach his
staff in all techniques including Lean Manufacturing, Six Sigma, Kaizen, Team Leadership,
and ISO Certification.
I would highly recommend Mark to any organization that is seeking to improve their
operations and to energize and bring synergy to the organization.
Sincerely,
Howard Fikes
President
HLF Consulting, Inc.
www.hlfconsulting.com