The document discusses effective speaking techniques. It recommends avoiding traits like gossip, judging, negativity, and complaining when talking. It also suggests adjusting the pace, pitch, and volume of one's voice based on the situation. Mastering these aspects can help influence people and make them want to listen.
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Howto speak
1. How To Speak So That People
Want To Listen
Julian Treasure
21. The art of speaking is very important as it is an
excellent mode of influencing people and their
opinions.
Traits like judgement, complain, negativity, excuses
should be avoided while talking.
The various aspects like silence, pitch, volume can be
effectively used to make people listen to you.
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