The document discusses recruitment processes for business process outsourcing. It outlines the main types of recruitment as e-recruitment, internal recruitment, external recruitment, and referral recruitment. The recruitment process involves planning strategy, development, screening, interviews, selection, and evaluation. Key factors affecting recruitment in BPO include unemployment rates, candidates' communication skills, background checks, qualifications, retention, and supply and demand of qualified applicants.
5. Factors Effecting in BPO
Recruitment
• Unemployment Rate
• Excellent communication skill
• Background Check
• Highly qualified &Competent people
• Can a candidate stay longer with the
Company
• Supply and Demand