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ACSA Leadership Summit
November 8, 2013



Marylou Wilson, Ed.D.,
Assistant Superintendent of Human
Resources
 marylouw@fsusd.org




Robert A. Martinez, Ed.D.,
Director of Human Resources
 robm@fsusd.org, @DrRobM_FSUSD






Transformational Leadership approach to
change
Share our process, challenges and success

Engage, enlighten, and elicit conversation
regarding transformational change
The mission of the Department of Human
Resources is dedicated to the Districts mission of
creating a data driven, research based, student
centered, learning community through the
recruitment, retention and advancement of highlyqualified employees to achieve those goals and
objectives defined by Fairfield-Suisun Unified
School District in its role as the leader in public
education in Solano County.


Review of long-standing goals:
 Whom do we serve?
 How do we provide services to those we serve?
 Is there a need to transform our Human Resources
Department in our district?
 What is the best course of action to take to realize
the expected improvement?
 What did the collected data demonstrate?


Department analysis & reorganization
 Principal and other department
perspectives
 Examination of
workflow, efficiencies, effectiveness
 Recommendations & feedback
 Reorganization
 Staff
 Building structure
Advancement of Technology
ESCAPE/SubFinder conversion
Expansion of EdJoin for recruitment
Consider Evaluatd to monitor, promote
effective evaluation for all employees
Electronic storage of documents
Integration of electronic practices


Table Talk: Characteristics of
Transformational Change


A shift in the business culture of
an organization resulting from a change in
the underlying strategy and processes that
the organization has used in the past. A
transformational change is designed to be
organization-wide and is enacted over
a period of time.


You as a manager, must accept full
responsibility for the success of failure
for your employees.
You are the greatest influence over the
success or failure of your employees.
Ferdinand Fournies,

Coaching for Improved Work
Performance






Shared Goals
Shared Values
Shared Plans
Clear Leadership
Continuous Evaluation and Appraisal
 Renew

 Refresh

 Rebuild

 Reenergize
 Improved

Customer Service


Building Relationships



Conversation



Collegial Inclusion


Transformational Leadership, a discussion:
 Definitions Provided
 Inclusive Design Process
 Communication Was Essential



Free Think, let the ideas flow:
 No Idea Is A Bad Idea


World Caf辿 and Appreciative Inquiry:
 Begin a conversation


Overall Systems Review:
 Whats working, needs to be changed, cant do
without?



Innovative Technologies:
 How do we make things easier for us all?
 Will these ideas help or create confusion?



Review the growth, change, and reassess our
direction:


Let The Ideas Cook, Provide time to:














Reflect
Consider
Rethink
Create
Examine
Analyze
Re-group
Adjust
Plan
Act
React
Grieve
Repeat











Change was needed!
Our processes needed to be redesigned
Our physical space needed to be modified
We needed to become paperless
We needed to improve our customer service
We needed to increase our cross-training
We needed to increase our efficiency
We needed to be creative and flexible
We needed a new identity throughout the
District.


Silos:







Task Specific Jobs
Limited Cross-Training
Limited Personalization
Routine and Mundane Duties

One-Stop Model:





Personal Touch
Increased Cross-Training
Support For Employees From Hire to Retire
Variety of Assignments
Responsible for, and provide support services in
the areas of, recruitment, retention, and
advancement of highly qualified employees.
Dedicated

Personnel Specialists to assist our employees:

Hire
New Employee Induction
Address Changes
Change Pay Cycles
Employment Verifications
Leaves of Absence
Timesheets
Professional Growth
Salary Credit
Retirement


District Branding
 Customer service is priority one!
 Expunge the Black Hole tag!



Recruiting
 Targeted and early identification of needed
positions
 Edjoin-Use it at full capacity



Employee Induction
 Personal Touch: Marylou or Rob personally meet
with every certificated hire for a final interview


Ed-Join:
 Recruitment, Interviewing



Evaluatd:
 Certificated Evaluations
 Classified Evaluations
 Administrative Evaluations
 Tracking is simplified
 Accessibility-iPads, desktop, secure servers
 Analytics



Document Scanning:
 Clear the clutter


Sub-Finder Management



Risk Management









Employee Assistance Program
Reasonable Accommodation
Training
Wellness
We-Tip Program
Workers Compensation

Investigations, Employee Discipline
http://www.youtube.com/watch?v=LGxMpimf1
pg&feature=em-share_video_user
2013
-0322 12.06. 58 mov
.
Human Resources Department Metamorphosis: The Launching of a New Department!
Human Resources Department Metamorphosis: The Launching of a New Department!
Provide an uncommon experience for your
students, your employees, your
colleagues, and they will reward you with an
uncommon response, effort, engagement and
attitude
Dave Burgess
Teach and Lead Like a Pirate
Human Resources Department Metamorphosis: The Launching of a New Department!


FSUSD Web Site www.fsusd.org
 Board Policies
 Contracts
 Professional Development Request Forms





FSUSD Facebook Page:
www.facebook.com/fsusd
FSUSD Human Resources Twitter Account:
@FSUSDHR










Personal Conversations
Professional Expectations
Oath & Affirmation
Child Abuse Laws/Mandatory Reporting
Drug/Alcohol-Free Workplace
Sexual Harassment
Anti-Discrimination
Technology Acceptable Use
BP 4119.21, 4219.21, 4319.21


Professional attire, appropriate to position



Appropriate interactions with students



Technology
BP 4112.3, 4212.3, 4312.3






Public employees are disaster workers
Subject to disaster service activities as
assigned by supervisor
Administer Oath
Acknowledgement form signed/returned
Penal Code Section 11166


Mandatory Reporter



Provide/review mandated reporter booklet



What happens when you dont report



How to report & to whom



Acknowledgement form signed/returned

 What to look for
BP 4020


Zero Tolerance



Applies anywhere on premises at all
times, even in your car



Read Board Policy



Acknowledgement form signed/returned
BP 4119.11, 4219.11, 4319.11


Video



District policy and brochure



Complaint Procedure



Acknowledgement form signed/returned
BP 4030, AR 4032


District policy



Reasonable accommodation



Complaint Procedure
BP 4040


Review Board Policy



Review process for getting e-mail



Acknowledgement form signed/returned


Employee Benefits



Reporting Absences



Workers Compensation



Pre-Designation of Personal Physician
Contact Benefits Technician at 399-5095 for:
 Medical
 Dental
 Vision
 Life Insurance
 Section 125
 Retirement information


Sub-Finder



Leave requests



Medical verification of injury/illness


Reporting workplace injuries:
 Company Nurse: 877-778-2567
 Provide Company Nurse Card



Incident only vs. Medical care



Medical provider network
 Occupational Health/NorthBay
 Kaiser Occupational Health: Vacaville or Vallejo








Complete form if you want your doctor to
treat work-related injuries
Form must be complete and on file in HR
prior to injury to be valid
Doctor must be DO or MD; no chiropractor or
acupuncturist
Acknowledgement form signed/returned








Injury & Illness Prevention Program
Bloodborne Pathogens
Ergonomics
Fire Safety
Emergency Procedures/Preparedness
Indoor Air Quality


What is it?



Where is it?



Key components of the program



How to report a safety hazard



Safe work practices



Acknowledgement form signed/returned


Video



Exposure Control Plan



Hepatitis B Vaccination



Declination Form


General Office Ergonomics
 Distribute educational materials
 Tips for adjusting workstation



How to request a workstation evaluation


Key practices



Electrical



Exits



Protective devices


Site-specific plans



Drills



Roles/Responsibilities


IAQ  Tools for Schools



Authorized cleaning agents only



Impact of air fresheners



Reporting air quality concerns


Recycling



Energy Conservation


APA: Ancillary Professionals Association
 President: Bill Pasichow



CSEA: California School Employee Association - Clerical
 President: Sandi Fallon,



Vice President: Anastacia Duncan-Hall

CSEA: California School Employee Association - Support
 President: Sandi Fallon, Vice President: Michael OBrien



F-SUTA: Fairfield-Suisun Unified Teachers Association
 President: Laurel Salerno-White



MOS: Mutual Organization of Supervisors
 President: Troy Smith
Our Mission is to Provide a Quality Educational
System that Assures Opportunities for Every
Student to Learn and Meet the Challenges of
the Future.
We Believe:








All students are capable of achieving excellence through hard work
and persistence.
All students must be challenged to meet the highest educations and
behavioral standards.
All students have inherent value and deserve to be members of
classrooms and schools that affirm their worth.
All students have the right to be served by competent and caring
adults who are provided the resources and the professional
development to meet clear performance criteria.
We Believe:







All students benefit from positive communication and healthy
relationships among members of the school community
All students are inspired by a positive image of our school system.
All students deserve the close involvement of parent/guardians in
their education.
All students are to be regularly assessed for continuous learning and
are due educational programs that are evaluated for their
effectiveness.

More Related Content

Human Resources Department Metamorphosis: The Launching of a New Department!

  • 2. Marylou Wilson, Ed.D., Assistant Superintendent of Human Resources marylouw@fsusd.org Robert A. Martinez, Ed.D., Director of Human Resources robm@fsusd.org, @DrRobM_FSUSD
  • 3. Transformational Leadership approach to change Share our process, challenges and success Engage, enlighten, and elicit conversation regarding transformational change
  • 4. The mission of the Department of Human Resources is dedicated to the Districts mission of creating a data driven, research based, student centered, learning community through the recruitment, retention and advancement of highlyqualified employees to achieve those goals and objectives defined by Fairfield-Suisun Unified School District in its role as the leader in public education in Solano County.
  • 5. Review of long-standing goals: Whom do we serve? How do we provide services to those we serve? Is there a need to transform our Human Resources Department in our district? What is the best course of action to take to realize the expected improvement? What did the collected data demonstrate?
  • 6. Department analysis & reorganization Principal and other department perspectives Examination of workflow, efficiencies, effectiveness Recommendations & feedback Reorganization Staff Building structure
  • 7. Advancement of Technology ESCAPE/SubFinder conversion Expansion of EdJoin for recruitment Consider Evaluatd to monitor, promote effective evaluation for all employees Electronic storage of documents Integration of electronic practices
  • 8. Table Talk: Characteristics of Transformational Change
  • 9. A shift in the business culture of an organization resulting from a change in the underlying strategy and processes that the organization has used in the past. A transformational change is designed to be organization-wide and is enacted over a period of time.
  • 10. You as a manager, must accept full responsibility for the success of failure for your employees. You are the greatest influence over the success or failure of your employees. Ferdinand Fournies, Coaching for Improved Work Performance
  • 11. Shared Goals Shared Values Shared Plans Clear Leadership Continuous Evaluation and Appraisal
  • 12. Renew Refresh Rebuild Reenergize Improved Customer Service
  • 14. Transformational Leadership, a discussion: Definitions Provided Inclusive Design Process Communication Was Essential Free Think, let the ideas flow: No Idea Is A Bad Idea
  • 15. World Caf辿 and Appreciative Inquiry: Begin a conversation
  • 16. Overall Systems Review: Whats working, needs to be changed, cant do without? Innovative Technologies: How do we make things easier for us all? Will these ideas help or create confusion? Review the growth, change, and reassess our direction:
  • 17. Let The Ideas Cook, Provide time to: Reflect Consider Rethink Create Examine Analyze Re-group Adjust Plan Act React Grieve Repeat
  • 18. Change was needed! Our processes needed to be redesigned Our physical space needed to be modified We needed to become paperless We needed to improve our customer service We needed to increase our cross-training We needed to increase our efficiency We needed to be creative and flexible We needed a new identity throughout the District.
  • 19. Silos: Task Specific Jobs Limited Cross-Training Limited Personalization Routine and Mundane Duties One-Stop Model: Personal Touch Increased Cross-Training Support For Employees From Hire to Retire Variety of Assignments
  • 20. Responsible for, and provide support services in the areas of, recruitment, retention, and advancement of highly qualified employees. Dedicated Personnel Specialists to assist our employees: Hire New Employee Induction Address Changes Change Pay Cycles Employment Verifications Leaves of Absence Timesheets Professional Growth Salary Credit Retirement
  • 21. District Branding Customer service is priority one! Expunge the Black Hole tag! Recruiting Targeted and early identification of needed positions Edjoin-Use it at full capacity Employee Induction Personal Touch: Marylou or Rob personally meet with every certificated hire for a final interview
  • 22. Ed-Join: Recruitment, Interviewing Evaluatd: Certificated Evaluations Classified Evaluations Administrative Evaluations Tracking is simplified Accessibility-iPads, desktop, secure servers Analytics Document Scanning: Clear the clutter
  • 23. Sub-Finder Management Risk Management Employee Assistance Program Reasonable Accommodation Training Wellness We-Tip Program Workers Compensation Investigations, Employee Discipline
  • 28. Provide an uncommon experience for your students, your employees, your colleagues, and they will reward you with an uncommon response, effort, engagement and attitude Dave Burgess Teach and Lead Like a Pirate
  • 30. FSUSD Web Site www.fsusd.org Board Policies Contracts Professional Development Request Forms FSUSD Facebook Page: www.facebook.com/fsusd FSUSD Human Resources Twitter Account: @FSUSDHR
  • 31. Personal Conversations Professional Expectations Oath & Affirmation Child Abuse Laws/Mandatory Reporting Drug/Alcohol-Free Workplace Sexual Harassment Anti-Discrimination Technology Acceptable Use
  • 32. BP 4119.21, 4219.21, 4319.21 Professional attire, appropriate to position Appropriate interactions with students Technology
  • 33. BP 4112.3, 4212.3, 4312.3 Public employees are disaster workers Subject to disaster service activities as assigned by supervisor Administer Oath Acknowledgement form signed/returned
  • 34. Penal Code Section 11166 Mandatory Reporter Provide/review mandated reporter booklet What happens when you dont report How to report & to whom Acknowledgement form signed/returned What to look for
  • 35. BP 4020 Zero Tolerance Applies anywhere on premises at all times, even in your car Read Board Policy Acknowledgement form signed/returned
  • 36. BP 4119.11, 4219.11, 4319.11 Video District policy and brochure Complaint Procedure Acknowledgement form signed/returned
  • 37. BP 4030, AR 4032 District policy Reasonable accommodation Complaint Procedure
  • 38. BP 4040 Review Board Policy Review process for getting e-mail Acknowledgement form signed/returned
  • 39. Employee Benefits Reporting Absences Workers Compensation Pre-Designation of Personal Physician
  • 40. Contact Benefits Technician at 399-5095 for: Medical Dental Vision Life Insurance Section 125 Retirement information
  • 42. Reporting workplace injuries: Company Nurse: 877-778-2567 Provide Company Nurse Card Incident only vs. Medical care Medical provider network Occupational Health/NorthBay Kaiser Occupational Health: Vacaville or Vallejo
  • 43. Complete form if you want your doctor to treat work-related injuries Form must be complete and on file in HR prior to injury to be valid Doctor must be DO or MD; no chiropractor or acupuncturist Acknowledgement form signed/returned
  • 44. Injury & Illness Prevention Program Bloodborne Pathogens Ergonomics Fire Safety Emergency Procedures/Preparedness Indoor Air Quality
  • 45. What is it? Where is it? Key components of the program How to report a safety hazard Safe work practices Acknowledgement form signed/returned
  • 46. Video Exposure Control Plan Hepatitis B Vaccination Declination Form
  • 47. General Office Ergonomics Distribute educational materials Tips for adjusting workstation How to request a workstation evaluation
  • 50. IAQ Tools for Schools Authorized cleaning agents only Impact of air fresheners Reporting air quality concerns
  • 52. APA: Ancillary Professionals Association President: Bill Pasichow CSEA: California School Employee Association - Clerical President: Sandi Fallon, Vice President: Anastacia Duncan-Hall CSEA: California School Employee Association - Support President: Sandi Fallon, Vice President: Michael OBrien F-SUTA: Fairfield-Suisun Unified Teachers Association President: Laurel Salerno-White MOS: Mutual Organization of Supervisors President: Troy Smith
  • 53. Our Mission is to Provide a Quality Educational System that Assures Opportunities for Every Student to Learn and Meet the Challenges of the Future.
  • 54. We Believe: All students are capable of achieving excellence through hard work and persistence. All students must be challenged to meet the highest educations and behavioral standards. All students have inherent value and deserve to be members of classrooms and schools that affirm their worth. All students have the right to be served by competent and caring adults who are provided the resources and the professional development to meet clear performance criteria.
  • 55. We Believe: All students benefit from positive communication and healthy relationships among members of the school community All students are inspired by a positive image of our school system. All students deserve the close involvement of parent/guardians in their education. All students are to be regularly assessed for continuous learning and are due educational programs that are evaluated for their effectiveness.

Editor's Notes