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Identifying what we really needed!
A medium size oil and gas company had more than 350 high-end Unix workstations in
their upstream department. These workstations were billed for per computer
operated, by the company that provided the IT service to them, resulting in a
fairly high yearly cost. Management thought they easily could cut the number of
workstations down to around 100 computers, by requiring occasional users to use
applications through terminal servers, instead of having their own workstations.

Then the question posed was, who needed to use the workstations for productive
work and who did not? The manager of the upstream department, when questioning
users, found that everyone felt they needed their personal high-end computer. How
could we identify the users that really needed them?

Several approaches did not work, as seen below.

Approach:                                 Fault:
Ask the user.                             Everyone said they needed it.
Meter system activity on the              This shows all usage of the
workstation.                              workstations, even screensavers.
Check software license usage by looking   No distinction between inactive and
at license check-out/check-ins.           active sessions.

We had to find a better solution, which turned out to be metering applications in
real use on each computer.

There were not a lot of good solutions out there, but we found one that worked
very well for us, said Trond Ellefsen, Systems Architect at Hydro (now Statoil).
Open iT provided exactly the right metrics I needed to be able to cut down the
number of workstations from 357 to 50, with much more drastic reductions than we
thought possible before we started.

The cost reduction was around 70%, and users were happy with less heat and noise
in their offices. The only problem, said Kjell Randa, IT Manager, Hydro, was
that some users complained they now needed an electric heater in the winter!

Software used:

Open iT Base Professional
Open iT LicenseAnalyzer
Open iT SystemAnalyzer

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Hydro Success Story

  • 1. Identifying what we really needed! A medium size oil and gas company had more than 350 high-end Unix workstations in their upstream department. These workstations were billed for per computer operated, by the company that provided the IT service to them, resulting in a fairly high yearly cost. Management thought they easily could cut the number of workstations down to around 100 computers, by requiring occasional users to use applications through terminal servers, instead of having their own workstations. Then the question posed was, who needed to use the workstations for productive work and who did not? The manager of the upstream department, when questioning users, found that everyone felt they needed their personal high-end computer. How could we identify the users that really needed them? Several approaches did not work, as seen below. Approach: Fault: Ask the user. Everyone said they needed it. Meter system activity on the This shows all usage of the workstation. workstations, even screensavers. Check software license usage by looking No distinction between inactive and at license check-out/check-ins. active sessions. We had to find a better solution, which turned out to be metering applications in real use on each computer. There were not a lot of good solutions out there, but we found one that worked very well for us, said Trond Ellefsen, Systems Architect at Hydro (now Statoil). Open iT provided exactly the right metrics I needed to be able to cut down the number of workstations from 357 to 50, with much more drastic reductions than we thought possible before we started. The cost reduction was around 70%, and users were happy with less heat and noise in their offices. The only problem, said Kjell Randa, IT Manager, Hydro, was that some users complained they now needed an electric heater in the winter! Software used: Open iT Base Professional Open iT LicenseAnalyzer Open iT SystemAnalyzer