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I Level Merson Group Blank

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Stuart Misseldine
Stuart Misseldine

Merson I-Level Retail provides a range of in-store marketing installation and compliance services including signage design, manufacture, installation, and maintenance. They have over 70 years of experience in the signage industry and work with clients across many sectors. Their services include database and compliance management, warehousing and logistics, merchandising, auditing and store mapping, POS installation, and project management. They focus on consultative customer service and have the ability to handle large-scale projects across Europe.

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about merson group We are a multi-service brand communications business, fulfilling a wide range of our clients corporate signage, wayfinding, customer communications and POS promotional needs: sign design survey and store mapping services sign manufacture installation project management maintenance point of sale window graphics internal signage and displays external brand fascias built-up letters external freestanding signs
merson group structure Concept, Technical and Wayfinding Sign Design Specialists in the design, manufacture and installation of signage POS Installation and Store Mapping services Project management of large scale signage projects Small works, mini rollouts, repairs and maintenance of signs
about merson group Over 70 years experience in the signage industry 4 premises spread across the UK Glasgow, Chessington and Aylesbury National and European wide installation coverage Global design consultancy projects Abu Dhabi Midfield Terminal Complex Clients spread across many industry sectors retail, automotive, transport, commercial/industrial Varied and growing key accounts
our clients
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about merson i-level retail Database & Compliance Services Warehousing, Fulfilment & Logistics Maintenance Programmes Merchandising Services PAT Test Service Auditing, Surveys & Store Mapping Store Re-brand Store Mapping POS/POP Installation & Placement
our differentiators Experts in our field, 15 years of practical experience Consultative Approach Excellent customer references Ability to demonstrate cost savings We believe in practice not theory We measure ourselves on your success Flexible Reliable Driven by your goals and strategy
what we are focussed on Work across Europe Audits & Store Mapping A focus on Compliance i-site Reporting Fulfilment Staff recruitment
project management internal team Project Planning & Management Staff Recruitment & Briefings Vehicle Logistics & Route Planning Warehouse Management Accounts Admin Project Reporting
project management Dedicated Project Manager Operational staff appointed according to project requirements Each & every task is recorded Ability to recover a failing project Secret Fitter Programme Pre-Project Planning The key to our success
project planning Request for Information Client Sign-off confirmation of project details Pilot Programme/Knowledge Share Project Profile Created Internal Project Briefing Data Data Data!
staff recruitment Database listing of 200 people - Scorecard System - experience, skill set, diligence, vehicle use etc. Automated Recruitment Process using SMS, Intranet Vans, fuel and accommodation & wages via PAYE Average team size per project is 6-8 teams - Example: 400 outlets @ 5 calls per day over 2 weeks (10 days) = 8 fitters Volume Rollout examples: Tesco 680 Sites in 4 Days Sky TV 1150 Sites over 3 weeks Camelot 2250 Sites over 6 weeks
project briefings Essential for every project face2face, online, pilot schemes Health & Safety/Risk Assessment Involve the client wherever possible Hands on experience for every fitter What if Overview Team Building Benefit
warehouse management Full-time warehouse staff 20,000 sq. feet dedicated warehouse facility Stock Booking System! Product Codes Reliable integrated stock movement & reporting Up to the minute downloadable reports
logistics Store scheduling & route planning of store Nationwide & European coverage Expert vehicle logistic planning Vehicles tailored to suit your product Dedicated vehicles
project reporting On-Demand PDA Personalised Reporting Templates Re-Visit Option Generate a New Call Visual/Photographic Reports Personalised Exception Notification Daily IVR/CR Weekly/Project End CR Post Project Review
summary Part of the Merson Group Complete In-Store Marketing Installation Service Fully Managed & Supported By Latest Technology Tailored to your Needs Excellent Reporting Facilities Ability to handle projects in Europe Long Term Business Partnership
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I Level Merson Group Blank

  • 2. about merson group We are a multi-service brand communications business, fulfilling a wide range of our clients corporate signage, wayfinding, customer communications and POS promotional needs: sign design survey and store mapping services sign manufacture installation project management maintenance point of sale window graphics internal signage and displays external brand fascias built-up letters external freestanding signs
  • 3. merson group structure Concept, Technical and Wayfinding Sign Design Specialists in the design, manufacture and installation of signage POS Installation and Store Mapping services Project management of large scale signage projects Small works, mini rollouts, repairs and maintenance of signs
  • 4. about merson group Over 70 years experience in the signage industry 4 premises spread across the UK Glasgow, Chessington and Aylesbury National and European wide installation coverage Global design consultancy projects Abu Dhabi Midfield Terminal Complex Clients spread across many industry sectors retail, automotive, transport, commercial/industrial Varied and growing key accounts
  • 6. 油
  • 7. 油
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  • 9. 油
  • 10. about merson i-level retail Database & Compliance Services Warehousing, Fulfilment & Logistics Maintenance Programmes Merchandising Services PAT Test Service Auditing, Surveys & Store Mapping Store Re-brand Store Mapping POS/POP Installation & Placement
  • 11. our differentiators Experts in our field, 15 years of practical experience Consultative Approach Excellent customer references Ability to demonstrate cost savings We believe in practice not theory We measure ourselves on your success Flexible Reliable Driven by your goals and strategy
  • 12. what we are focussed on Work across Europe Audits & Store Mapping A focus on Compliance i-site Reporting Fulfilment Staff recruitment
  • 13. project management internal team Project Planning & Management Staff Recruitment & Briefings Vehicle Logistics & Route Planning Warehouse Management Accounts Admin Project Reporting
  • 14. project management Dedicated Project Manager Operational staff appointed according to project requirements Each & every task is recorded Ability to recover a failing project Secret Fitter Programme Pre-Project Planning The key to our success
  • 15. project planning Request for Information Client Sign-off confirmation of project details Pilot Programme/Knowledge Share Project Profile Created Internal Project Briefing Data Data Data!
  • 16. staff recruitment Database listing of 200 people - Scorecard System - experience, skill set, diligence, vehicle use etc. Automated Recruitment Process using SMS, Intranet Vans, fuel and accommodation & wages via PAYE Average team size per project is 6-8 teams - Example: 400 outlets @ 5 calls per day over 2 weeks (10 days) = 8 fitters Volume Rollout examples: Tesco 680 Sites in 4 Days Sky TV 1150 Sites over 3 weeks Camelot 2250 Sites over 6 weeks
  • 17. project briefings Essential for every project face2face, online, pilot schemes Health & Safety/Risk Assessment Involve the client wherever possible Hands on experience for every fitter What if Overview Team Building Benefit
  • 18. warehouse management Full-time warehouse staff 20,000 sq. feet dedicated warehouse facility Stock Booking System! Product Codes Reliable integrated stock movement & reporting Up to the minute downloadable reports
  • 19. logistics Store scheduling & route planning of store Nationwide & European coverage Expert vehicle logistic planning Vehicles tailored to suit your product Dedicated vehicles
  • 20. project reporting On-Demand PDA Personalised Reporting Templates Re-Visit Option Generate a New Call Visual/Photographic Reports Personalised Exception Notification Daily IVR/CR Weekly/Project End CR Post Project Review
  • 21. summary Part of the Merson Group Complete In-Store Marketing Installation Service Fully Managed & Supported By Latest Technology Tailored to your Needs Excellent Reporting Facilities Ability to handle projects in Europe Long Term Business Partnership