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Hosted iPhone Softphone User Manual

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© Copyright 2014 Adore Infotech Pvt. Ltd. All Rights Reserved
3
1. Welcome to Softphone
1.1 ‐ About Softphone for iPhone
1.2 ‐ Features
1.3 ‐ Softphone panel and User Features
2. Installations and Setup
2.1 ‐ Account Information
2.2 ‐ System Requirements
2.3 ‐ Install Application
2.3.1‐ Process to download & Install in iPhone Device
2.3.2‐ Process to download in iMac & Install in iPhone Device
3. Uninstall Softphone from iPhone
4. Start & Using Softphone
4.1‐ Register Softphone
4.2 ‐ Placing a Call
4.3 ‐ Ending a Call
5. Add Contact from App
6. Using Recent Call
7. Using Phone Book
8. Settings
8.1 – Advanced
8.2 – Phone / Media
8.3 – Network
9. Exit Softphone

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1. Welcome to Softphone
1.1 ‐ Softphone for iPhone
Softphone is revolutionary software that resides on your internet enabled devices as a “Virtual
Phone” and allows you to make cheapest international calls. Not only the price but the quality this
software delivers are simply unmatched in the industry. It is packed with latest smart features
and bespoke user options to let you enjoy a holistic calling experience. This software has been
based on leading SIP standards and is fully interoperable with most major Internet Telephone
service provider (ITSP) and VOIP software and hardware. This software also allows you to record
calls, make conference calls, redial, speed dial and even transfer calls easily. Softphone comes
with default NAT/ Firewall and STUN server support.
No need to make heavy investments in IT infrastructure and its maintenance. Furthermore, you
get innovative, smart research based solutions to meet all your calling needs. This highlight is the
Mobile Dialer which allows you to make calls to and from the countries where VoIP services are
blocked and not provided, such as UAE, Oman, Qatar, Ghana, and some African countries. With
our Softphone you can make calls to wherever you go. With our Softphone, you can turn any
computer, tablet or smartphone into a feature‐rich IP phone to stay connected from any network.
1.2 Features
 Customized with company name
 SIP protocol support
 Phone Book (Synchronize with Phone Address Book)
 Add contact from App
 Redial
 Speaker
 Mute
 Touch Tone
 Silence Suppression
 Echo Cancellation
 Registration Timeout
These features would enable you to connect your Softphone for iPhone to any Phone and enjoy the
Slashed rates in comparison to traditional phone call.

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1.3 ‐ Softphone panel and User Features
2. Installations and Setup
2.1 Account Information
After choosing a VoIP service provider, you will need the following information
 OPCODE
 User name
 Password
2.2 System Requirements
iOS Supported : iOS (5.x, 6.x & 7.x version)
Internet Connectivity: Wi‐Fi, 3G

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2.3. Install Application
Please follow any one of the process (2.3.1 or 2.3.2) to download
2.3.1‐ Process to download & Install in iPhone Device
Download HVS Softphone on your iPhone Device
Press on App Store icon as shown in Fig.1 in your device
Fig.1
Note: Make sure device is connect with Internet

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To install HVS Softphone Follow Fig.‐2 to Fig.‐6
Search & Select by the name “HVS Softphone” as shown in Fig.‐2
Fig-2
Now the next page will be open from there you can download the Application by click on below. As
shown in Fig.‐3
Fig.-3

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Now you have needed to sign in if you have an account select “use Existing Account” and if
You don’t have any account Select “Create New Account” as shown in fig. 4
Fig.-4
If you select “use Existing Account” then you have to type username and password and click “Ok”
button. As shown in fig. 5
Fig.-5

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Now HVS Softphone has been download and installed in your iPhone Device. Click “OPEN” to
run the application. As Shown in Fig. ‐ 6.
Fig-6
2.3.2‐ Process to download in iMac & Install in iPhone Device
Step. 1
Download HVS Softphone on your iMac
To Download HVS Softphone on iMac, iTunes must have to be installed on iMac
Open the iTunes & click on “Sign In”. As shown in Fig.‐7

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Fig.7
Now you have need to “Sign In” with your existing apple account & if you don’t have
Then Create new account as shown in Fig.‐8
Fig.-8
After sign in with your Apple Account, you have needed to search store for our application with the
keyword “HVS Softphone” & click on Download button to download the application. As shown in
fig.‐9

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Fig.-9
Now the HVS Softphone downloading start .Fig.‐10
Fig.-10
After downloading completed, it will be stored in iTunes LIBRARY. As shown in fig ‐11

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Fig-11
Step. 2
Moving the HVS Softphone Application to Your iPhone Device
To Begin connect the Device to your iMac using a USB cable or cradle.
Allow the synchronization process to complete. Right click on “HVS Softphone” and select
“Show in Finder” tab as shown in Fig.‐12
Fig-12

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Click on marked below “HVS Softphone”. As shown in fig 13
Fig-13
Now click “Install” button as marked below. As shown in fig ‐14

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Fig-14
Click “Apply” to transfer “HVS Softphone” on iPhone Device. As shown in fig 15

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Fig-15
After Click “Apply” click on “Done” tab to complete transfer process. As shown in fig-16

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Fig-16
Now you can see the installed application in your device. As shown in fig – 17
Fig-17

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3 ‐ Uninstall HVS Softphone from iPhone device
To uninstall HVS Softphone from your iPhone Device, simply do the following:
1) Hold your finger on HVS Softphone icon for the application you wish to uninstall until the
icons on your home screen begin to shake or wiggle (the same action you take to move or re‐arrange
HVS Softphone icon) as shown in fig. 18
Fig. - 18
2) Click the "x" in the upper left hand corner of the icon for the application you wish to remove
And press delete button as shown in fig. 19

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Fig. - 19

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4 – Start & Using Softphone for iPhone
4.1 Register HVS Softphone
Click “HVS Softphone” to open the application. As shown in fig‐20
Fig-20

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Login interface appears
 OPCODE
 Enter User Name
 Enter Password
Press Save Button. As Shown in fig‐ 21
Fig-21

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Fig.- 22
4.2 Placing a Call
To make call
1. Press desired number through Dial Pad.
2. Press “Call” button. As shown in fig.23
Fig. - 23

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When Call is in progress its display “Calling…” as Shown in Fig‐24
Fig.- 24
When Call is Connected its displays. As shown in Fig.‐25

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Fig.- 25
4.3 Ending a Call
Press “Decline” button to ending a call and status message displayed “call ended”. As Shown in
Fig.‐26

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Fig.- 26

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5. Add Contact from App
You can add directly your contact from App. As shown in fig‐28
Fig-28
6. Using Recent Call
By using recent call you can get your call history of last dialed number. By click on Recents tab
& select any number which you wish to call. As shown in Fig. ‐ 29

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Fig.- 29

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7. Using Phonebook
You can get your Phonebook with all Device Contact List by click on contacts tab
and Select Contact Name which you wish to Call. As shown in Fig.‐30
Fig.- 30
Now you have to click on contact no. to make a call. As shown in fig. 31

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Fig.- 31

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8. Settings
Click on “Settings” tab of iPhone to set on HVS Softphone settings. (As shown in fig‐32)
Fig.32

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After click “Settings” tab you will be see below screen on your iPhone device. Now click on “HVS
Softphone”. As shown in fig.‐33
Fig.33
After click “HVS Softphone” you will be see below options Advanced, Phone / Media and Network.
As shown in fig.‐34
Fig‐34

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8.1 Advanced‐ To set Proxy Server and other advanced option click on Advanced tab as marked
below. (As shown in fig‐35).
Fig-35
After click “Advanced” tab you will see below screen. Set your Advanced options as you wish. You
want to back main menu click on “Back” tab. As shown in fig‐36
Fig-36

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8.2 Phone / Media
Click on “Phone / Media” tab. (As shown in fig‐37).
Fig-37
After click “Phone / Media” tab you will see below options Echo Canceller, Silence Detector, Codec
(for Audio Codecs) and Send DTMF with INFO. Click on Codec to set Audio codec as you wish. As
shown in fig‐38‐39
Fig‐38

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Fig-39
8.3 Network
To set your Network on your iPhone device click on “Network” tab. As shown in Fig‐40
Fig‐40
After click “Network” tab you will see below screen. Set your network as you wish. You want to
back main menu click on “Back” tab. As shown in fig‐41

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Fig-41
9. Exit Softphone
To Quit HVS Softphone Click on “home” button of your iPhone device

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Support :
Tel.: + 91 – 120-6450129
Email : hosted@hostedvoips.com

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Hosted iPhone Softphone User Manual

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Hosted iPhone Softphone User Manual