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Petitioners 
versus 
activists: 
The 
case 
of 
Zwarte 
Piet 
and 
Facebook 
Janelle 
Ward 
Department 
of 
Media 
and 
Communication 
Erasmus 
Research 
Centre 
for 
Media, 
Communication 
and 
Culture 
Erasmus 
University 
Rotterdam 
Co-足authors: 
Damian 
Trilling, 
Anne 
Brons, 
and 
Koen 
Leurs
The 
Zwarte 
Piet 
controversy 
 Background 
(clip) 
 Zwarte 
Piet: 
Is 
'Black 
Pete' 
a 
racist 
Dutch 
custom? 
(BBC) 
 Black 
Pete 
exposes 
the 
Netherlands' 
problem 
with 
race 
(The 
Guardian)
Two 
Facebook 
pages 
 In 
2011, 
the 
organiza1on 
Zwarte 
Piet 
is 
Racisme 
(Black 
Piet 
is 
Racism, 
or 
ZPIR) 
began 
campaigning 
to 
change 
the 
tradi1on 
 In 
2013 
the 
Facebook 
page 
Pie11e 
was 
started 
to 
support 
the 
tradi1on
Zwarte 
Piet 
is 
Racisme 
The 
Zwarte 
Piet 
is 
Racism 
campaign 
aims 
to 
create 
a 
Sinterklaas 
fes1val 
that 
celebrates 
togetherness, 
without 
racist 
overtones 
and 
without 
exclusion.
Two 
Facebook 
pages 
 Pie11e: 
Pie11e.nl 
is 
against 
the 
aboli1on 
of 
the 
Sinterklaas 
fes1val. 
In 
a 
simple 
manner 
we 
want 
to 
collect 
as 
many 
likes 
as 
possible.
Key 
question 
 How 
are 
Facebook 
users 
engaging 
with 
the 
Zwarte 
Piet 
debate?
Key 
concepts 
 Classic 
media 
theory 
(from 
1940s): 
two-足step 
process 
in 
forming 
poli1cal 
opinions 
(Lazarsfeld, 
Berelson, 
& 
Gaudet, 
1948) 
 Interpersonal 
discussion 
on 
these 
sites 
fosters 
both 
civic 
par1cipa1on 
and 
poli1cal 
ac1vity 
(Zhang, 
Johnson, 
Seltzer, 
and 
Bichard, 
2010). 
 Those 
with 
similar 
poli1cal 
views 
tend 
to 
s1ck 
together 
on 
social 
media 
(Himelboim, 
McCreery, 
& 
Smith, 
2013)
How 
we 
did 
the 
research 
 Using 
the 
Facebook 
applica1on 
Netvizz, 
we 
retrieved 
posts 
and 
user 
comments 
on 
the 
Facebook 
pages 
ZPIR 
and 
Pie11e 
between 
October 
22, 
2013 
and 
January 
15, 
2014. 
All 
analyses 
were 
performed 
with 
a 
Python-足script.
Results 
 Pie11e: 
of 
2,112,570 
million 
user 
likes, 
only 
29 
% 
of 
users 
further 
engaged 
with 
the 
site 
by 
liking, 
sharing, 
or 
commen1ng. 
 ZPIR: 
70 
% 
of 
users 
were 
engaged 
 
9,733 
users 
out 
of 
13,895 
total 
user 
likes
Results 
 Pie11e: 
40 
posts. 
There 
were 
very 
few 
comments 
that 
were 
replies 
to 
other 
comments 
 ZPIR: 
151 
posts. 
Compared 
to 
Pie11e, 
interac1on 
between 
users 
was 
much 
higher: 
Every 
second 
comment 
was 
a 
reply 
to 
another 
comment
Results 
 The 
discussion 
on 
ZPIR 
was 
more 
substan1al 
than 
on 
Pie11e 
 Many 
comments 
on 
Pie11e 
consisted 
of 
the 
pure 
repe11on 
of 
some 
slogan 
rather 
than 
a 
discussion
Results
Conclusion 
 ZPIR 
is 
a 
page 
oriented 
towards 
longer-足term 
engagement 
 Interpersonal 
discussion 
is 
more 
developed 
on 
a 
page 
designed 
to 
protest 
an 
issue 
 Butnumbers 
speak 
loudly 
 Results 
show 
how 
Facebook 
pages 
can 
be 
used 
in 
remarkably 
different 
ways
Thank 
you 
 Email: 
janelle.ward@gmail.com 
 Twitter: 
@janelle_ward

More Related Content

Petitioners versus activists: The case of Zwarte Piet and Facebook

  • 1. Petitioners versus activists: The case of Zwarte Piet and Facebook Janelle Ward Department of Media and Communication Erasmus Research Centre for Media, Communication and Culture Erasmus University Rotterdam Co-足authors: Damian Trilling, Anne Brons, and Koen Leurs
  • 2. The Zwarte Piet controversy Background (clip) Zwarte Piet: Is 'Black Pete' a racist Dutch custom? (BBC) Black Pete exposes the Netherlands' problem with race (The Guardian)
  • 3. Two Facebook pages In 2011, the organiza1on Zwarte Piet is Racisme (Black Piet is Racism, or ZPIR) began campaigning to change the tradi1on In 2013 the Facebook page Pie11e was started to support the tradi1on
  • 4. Zwarte Piet is Racisme The Zwarte Piet is Racism campaign aims to create a Sinterklaas fes1val that celebrates togetherness, without racist overtones and without exclusion.
  • 5. Two Facebook pages Pie11e: Pie11e.nl is against the aboli1on of the Sinterklaas fes1val. In a simple manner we want to collect as many likes as possible.
  • 6. Key question How are Facebook users engaging with the Zwarte Piet debate?
  • 7. Key concepts Classic media theory (from 1940s): two-足step process in forming poli1cal opinions (Lazarsfeld, Berelson, & Gaudet, 1948) Interpersonal discussion on these sites fosters both civic par1cipa1on and poli1cal ac1vity (Zhang, Johnson, Seltzer, and Bichard, 2010). Those with similar poli1cal views tend to s1ck together on social media (Himelboim, McCreery, & Smith, 2013)
  • 8. How we did the research Using the Facebook applica1on Netvizz, we retrieved posts and user comments on the Facebook pages ZPIR and Pie11e between October 22, 2013 and January 15, 2014. All analyses were performed with a Python-足script.
  • 9. Results Pie11e: of 2,112,570 million user likes, only 29 % of users further engaged with the site by liking, sharing, or commen1ng. ZPIR: 70 % of users were engaged 9,733 users out of 13,895 total user likes
  • 10. Results Pie11e: 40 posts. There were very few comments that were replies to other comments ZPIR: 151 posts. Compared to Pie11e, interac1on between users was much higher: Every second comment was a reply to another comment
  • 11. Results The discussion on ZPIR was more substan1al than on Pie11e Many comments on Pie11e consisted of the pure repe11on of some slogan rather than a discussion
  • 13. Conclusion ZPIR is a page oriented towards longer-足term engagement Interpersonal discussion is more developed on a page designed to protest an issue Butnumbers speak loudly Results show how Facebook pages can be used in remarkably different ways
  • 14. Thank you Email: janelle.ward@gmail.com Twitter: @janelle_ward