This document discusses two opposing Facebook pages regarding the Zwarte Piet tradition in the Netherlands. The Zwarte Piet is Racism (ZPIR) page campaigns to change the tradition, while the Pro-Piet (Pie11e) page supports maintaining the tradition. An analysis found that the ZPIR page saw more engagement and discussion between users, with 70% of users liking, sharing, or commenting, compared to just 29% on the Pie11e page. Comments on ZPIR were also more substantive replies to one another, while those on Pie11e often just repeated slogans. The results show how Facebook pages can be used in different ways to protest or support issues.
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Petitioners versus activists: The case of Zwarte Piet and Facebook
1. Petitioners
versus
activists:
The
case
of
Zwarte
Piet
and
Facebook
Janelle
Ward
Department
of
Media
and
Communication
Erasmus
Research
Centre
for
Media,
Communication
and
Culture
Erasmus
University
Rotterdam
Co-足authors:
Damian
Trilling,
Anne
Brons,
and
Koen
Leurs
2. The
Zwarte
Piet
controversy
Background
(clip)
Zwarte
Piet:
Is
'Black
Pete'
a
racist
Dutch
custom?
(BBC)
Black
Pete
exposes
the
Netherlands'
problem
with
race
(The
Guardian)
3. Two
Facebook
pages
In
2011,
the
organiza1on
Zwarte
Piet
is
Racisme
(Black
Piet
is
Racism,
or
ZPIR)
began
campaigning
to
change
the
tradi1on
In
2013
the
Facebook
page
Pie11e
was
started
to
support
the
tradi1on
4. Zwarte
Piet
is
Racisme
The
Zwarte
Piet
is
Racism
campaign
aims
to
create
a
Sinterklaas
fes1val
that
celebrates
togetherness,
without
racist
overtones
and
without
exclusion.
5. Two
Facebook
pages
Pie11e:
Pie11e.nl
is
against
the
aboli1on
of
the
Sinterklaas
fes1val.
In
a
simple
manner
we
want
to
collect
as
many
likes
as
possible.
6. Key
question
How
are
Facebook
users
engaging
with
the
Zwarte
Piet
debate?
7. Key
concepts
Classic
media
theory
(from
1940s):
two-足step
process
in
forming
poli1cal
opinions
(Lazarsfeld,
Berelson,
&
Gaudet,
1948)
Interpersonal
discussion
on
these
sites
fosters
both
civic
par1cipa1on
and
poli1cal
ac1vity
(Zhang,
Johnson,
Seltzer,
and
Bichard,
2010).
Those
with
similar
poli1cal
views
tend
to
s1ck
together
on
social
media
(Himelboim,
McCreery,
&
Smith,
2013)
8. How
we
did
the
research
Using
the
Facebook
applica1on
Netvizz,
we
retrieved
posts
and
user
comments
on
the
Facebook
pages
ZPIR
and
Pie11e
between
October
22,
2013
and
January
15,
2014.
All
analyses
were
performed
with
a
Python-足script.
9. Results
Pie11e:
of
2,112,570
million
user
likes,
only
29
%
of
users
further
engaged
with
the
site
by
liking,
sharing,
or
commen1ng.
ZPIR:
70
%
of
users
were
engaged
9,733
users
out
of
13,895
total
user
likes
10. Results
Pie11e:
40
posts.
There
were
very
few
comments
that
were
replies
to
other
comments
ZPIR:
151
posts.
Compared
to
Pie11e,
interac1on
between
users
was
much
higher:
Every
second
comment
was
a
reply
to
another
comment
11. Results
The
discussion
on
ZPIR
was
more
substan1al
than
on
Pie11e
Many
comments
on
Pie11e
consisted
of
the
pure
repe11on
of
some
slogan
rather
than
a
discussion
13. Conclusion
ZPIR
is
a
page
oriented
towards
longer-足term
engagement
Interpersonal
discussion
is
more
developed
on
a
page
designed
to
protest
an
issue
Butnumbers
speak
loudly
Results
show
how
Facebook
pages
can
be
used
in
remarkably
different
ways
14. Thank
you
Email:
janelle.ward@gmail.com
Twitter:
@janelle_ward