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May$12,$2018
Karen$Chiang
karen@ibbaka.com |$$$+1$415$799$8326
Pricing'for'Innovation'
ABOUT&ME
2 I Ibbaka&息&2018
http://hq.teamfit.co/how@our@skills@support@and@shape@our@career/
A"BIT"ABOUT"US
3 I Ibbaka"息"2018
 Whose"dealing"in""B2B,"B2C,"B2G"
markets?
 Anyone"in"M2M?
 What"role?"
 How"many"of"you"are"responsible"
for"pricing?
 Early"stage"ventures?
EARLY&STAGE
4 I Ibbaka&息&2018
 Aspects&of&your&company&may&be&incomplete
 Management&team&may&be&lacking&key&individuals
 Product&is&still&in&development,&or&
 Product&is&not&yet&on&the&market&in&a&commercialised&form,&(typically&in&beta)&
 If&commercially&available,&the&product&is&generating&revenues&but&on&a&limited&basis
 May&have&filed&for&patents&for&proprietary&technologies
 Funding&is&transitioning&from&founders,&friends&&&family
 Looking&to&attract&funds&from&accelerators,&angels&and&maybe&VCs
KEY$TAKEAWAYS
5 I Ibbaka$息$2018
 Pricing'is'central'to'how'you'communicate'your'value'and'position'your'offer
 Value$has$economic$and$emotional$aspects$ both$matter
 Market$segmentation$is$the$foundation$of$your$pricing$strategy
 Connect$the$value'metric'to$the$pricing'metric
Pricing$power$is$important$to$investors
AGENDA
6 I Ibbaka+息+2018
 Pricing'is'central'to'how'you'communicate'your'value'and'position'your'offer'*
 Your+pricing+is+part+of+your+innovation
 Pricing+changes+across+the+product+lifecycle
 Pricing+is+based+on+the+value+you+provide+to+your+customers
 Value+has+economic+and+emotional+aspects+ both+matter+*
 Market+segmentation+is+the+foundation+of+your+pricing+strategy
 Pricing+methods+ when+to+use
 Connect+the+value'metric'to+the+pricing'metric'*
 Pricing+power+is+important+to+investors+*
WHY$PRICING$MATTERS
7 I Ibbaka$息$2018
Pricing$is$where$it$all$comes$together
How$you$create$
value
Who$you$
sell$to
How$you$
communicate$
value
How$you$
capture$value
PRICING'AS'AN'INNOVATOR
8 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Power'by'the'Hour'(PBH)'AA
PerformanceAbased'Logistics'(PBL)
 Shared'risk'and'incentives'
between'suppliers'and'
customers
Reference'source:'http://panmore.com/generalAelectricAgeAgenericAstrategyAintensiveAgrowthAstrategies'
Pricing'changes'over'the'Moore'technology'lifecycle
PRICING'CONCEPTS' PRICING'OVER'THE'LIFECYCLE'1
9 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Innovators)and)Early)Adopters)Buy)for)Different)Reasons
PRICING)CONCEPTS) PRICING)OVER)THE)LIFECYCLE)2)(Initial)Phases)
10 I Ibbaka)息)2018
Innovators)tend)not)to)pay)but)influence)Early)Adopters
Early)Adopters)pay)a)premium)for)a)competitive)advantage
Value&Driver&Structure&Changes&Between&Bowling&Alley&and&Tornado
PRICING&CONCEPTS& PRICING&OVER&THE&LIFECYCLE&3&(Early&Majority)
11 I Ibbaka&息&2018
Bowling&Alley&Buyers&Reference&Each&Other
Value&Drivers&Specific&to&Their&Vertical
Tornado&Buyers&Buy&Because&Everyone&is&Buying
Switch&to&Horizontal&Value&Drivers
Main%Street%B2B%Buyers%Are%More%Economic%Value%Driven
PRICING%CONCEPTS% PRICING%OVER%THE%LIFECYCLE%4%(Late%Majority)
12 I Ibbaka%息%2018
On%Main%Street
Solutions%Proliferate
Targeted%at%Tight%Niches
Without%Differentiation%Commodity%Pricing%
Prevails
Laggards'Buy'Technology'Bundled'Into'Other'Solutions'They'Already'Have
PRICING'CONCEPTS' PRICING'OVER'THE'LIFECYCLE'5'(Laggards)
13 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Laggards'Dont'Buy'Technology'Solutions
They'Buy'Solutions'They'Are'Familiar'With
and'Already'Have
What%is%value?
1. Is%for%a%specific%customer%(or%segment)
 Does%not%depend%on%costs
 Is%not%the%value%of%the%customer%to%the%vendor
2. Is%relative%to%the%alternatives
 There%is%always%an%alternative
 The%alternative%is%not%necessarily%your%direct%competitor
3. Has%emotional%and%economic%components
 Today%B2B%requires%both%economic%and%emotional%value%drivers
 If%either%are%nil%or%even%weak,%pricing%power%evaporates
PRICING%CONCEPTS% VALUEOBASED%PRICING%% WHAT%IS%VALUE?
14 I Ibbaka%息%2018
Maslows(Hierarchy
Provides)a)good)way)to)frame)emotional)
value
Basic)functionality)(that)drives)most)
economic)value))is)not)a)powerful)way)to)
frame)emotional)value
The)higher)up)the)hierarchy)you)can)
position)your)offer)the)more)pricing)
power)you)will)have
PRICING)CONCEPTS) VALUEHBASED)PRICING)) EMOTIONAL)VALUE
15 I Ibbaka)息)2018
Self(Esteem
Community
Security
Basic(Functionality
Self
Realization
Pricing(Power
Role%Specific
Emotional)value)tends)to)be)role)specific
You)need)to)map)it)for)each)role)in)your)
stakeholder)map
For)some)roles,)lead)with)emotional)
value,)for)others)lead)with)economic)
value)drivers
PRICING)CONCEPTS) VALUEIBASED)PRICING)) EMOTIONAL)VALUE
16 I Ibbaka)息)2018
Self%Esteem
Community
Security
Basic%Functionality
Self
Realization
Pricing%Power
Economic'Value'Estimation'(EVE)
Developed(by(Tom(Nagle
Value(drivers(measure(the(impact(of(your(
solution(on(your(customers(P&L(relative(
to(an(alternative
Always(consider(your(own(shortcomings(
and(unique(costs(relative(to(the(
alternative
PRICING(CONCEPTS( VALUEJBASED(PRICING(( ECONOMIC(VALUE((ECONOMIC(VALUE(ESTIMATION)
17 I Ibbaka(息(2018
Price(of(
Alternative
Options
Risk
CapEx
OpCap
OpEx
Revenues
+ Value'Drivers
Shortcomings
Unique(Costs
5 Value'Drivers
Differentiation
Value
Price
Range
PRICING'CONCEPTS' VALUE1BASED'PRICING' ECONOMIC'VALUE'VALUE'DRIVERS
18 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Price'of'
Alternative
Options
Risk
CapEx
OpCap
OpEx
Revenues
+ Value'Drivers
Shortcomings
Unique'Costs
1 Value'Drivers
Differentiation
Value
Price
Range
VALUE5DRIVER EXAMPLES
Increase revenues Pipeline
Market'access
Market'scale
Decrease'operating'expenses Efficiency
Effectiveness
Input costs
Decrease'operating'capital Inventory
Collections
Decrease'capital'investment Get'more'productivity'from
existing'assets
Decrease'risk Liability
Disruption
Increase'options Cover'edge'cases
Multiple'suppliers
There'are'some'examples'of'applying'this'model'to'things
other'than'dollars,'like'Quality'Adjusted'Life'Years
19 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Customer'Needs
Your'Offer Alternative
Unmet
Needs
Commodity
Your
Differentiation
PRICING'CONCEPTS' VALUEHBASED'PRICING'' ANOTHER'VIEW'OF'DIFFERENTIAION
Competitor
Differentiation
Irrelevant
Functionality
Irrelevant
Functionality
Price'of'
Alternative
Options
Risk
CapEx
OpCap
OpEx
Revenues
+ Value'Drivers
Shortcomings
Unique'Costs
2 Value'Drivers
DISCUSSION() EXAMPLES
20 I Ibbaka(息(2018
 Can(we(hear(from(the(audience(examples(on(value(drivers?(
CORE%CONCEPT:%VALUE
21 I Ibbaka%息%2018
Understanding%value%is%the%foundation%for
 Market%Segmentation
 ValueHBased%Pricing
 Marketing%Strategy
 ValueHBased%Sales
Without%value
There%is%nothing%to%price
DEMOGRAPHIC,SEGMENTATION
22 I Ibbaka,息,2018
 The,simplest,and,most,common,form,of,segmentation,is,demographic,
(or,firmographic)
 Do,firms,of,a,similar,size,,or,in,a,similar,industry,,or,in,the,same,geography,all,buy,
in,the,same,way?
DEMOGRAPHICS-OFTEN-FAIL
23 I Ibbaka-息-2018
 Lives-in-a-castle
 Rich
 69-year-old
 Cares-about-family
DEMOGRAPHICS-OFTEN-FAIL
24 I Ibbaka-息-2018
Ozzie%Osborne Prince%Charles
 Lives-in-a-castle
 Rich
 69-year-old
 Cares-about-family
SEGMENTATION*IS*THE*FOUNDATION
25 I Ibbaka*息*2018
 Segmentation*is*the*foundation*of*
marketing
 The*goal*is*to*connect*similar*
customers*into*groups*to*simplify
 Marketing
 Sales
 Support
 Pricing
Companies*in*the*same*segment*should*behave*in*similar*ways*and*respond*to*similar*value*propositions
CORE%CONCEPT:%A%GOOD%SEGMENTATION
26 I Ibbaka%息%2018
A%good%segmentation%brings%together%companies%that
1. Buy%in%the%same%way
2. Get%value%in%the%same%way
3. Will%act%as%reference%for%each%other%
(especially%important%in%launching%a%new%offer)
PRICING'CONCEPTS' PRICING'METHODS
27 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Model Strengths Weaknesses Use1When
Cost1
Plus
Well'Understood
Ensures'Profit
Generally Under'Prices
Costs'Not'Understood
Client'Controls'Deliverables
Market1
Following
Responsive to'Market Does'Not'Reflect'Value
Passive
Commodities
Input1
Based
Responsive'to'Market
Shows'Understanding'of'
Customer'Business
Lack'of'predictability'(for both'
sides)
Market'is'very'sensitive'to
external'variables'like'energy'
prices'or'interest'rates
Value
Based
Most'Flexible'(supports'
different'pricing'strategies)
Requires'deep'understanding'of'
customer'business'&'upfront'
investment
Offers'are'differentiated
Market1leadership1requires1one1move1from1market1following1pricing1to1valueBbased1pricing
You$cannot$optimize$for$everything,$a$good$pricing$
strategy$requires$clear$alignment$on$goals
 Category$growth$(float$all$boats)
 Category$share$(get$a$bigger$share$of$the$pie)
 Revenue$(top$line$growth)
 Gross$Profit$(net$profit$is$impacted$by$too$many$other$
variables)
 Unit$Economics$(Lifetime$Value$of$Customer)
 Facility$Utilization$(where$this$has$a$big$impact$on$
costs)
PRICING$CONCEPTS$K PRICING$STRATEGIES$K OPTIMIZATION
28 I Ibbaka$息$2018
What%are%the%
pricing%goals%at%
your%organization?
(What$do$you$need$
to$optimize?)
There%are%three%basic%pricing%strategies
 Skimming%(or%Premium)% Charge%the%maximum%
price%that%your%pricing%power%allows%(often%in%
order%to%invest%heavily%in%continuing%innovation%
and%value%creation%for%customers)
 Market%Following% price%relative%to%a%market%
leader
 Penetration% price%as%low%as%possible%to%grow%
the%overall%market%or%to%increase%category%share
PRICING%CONCEPTS%H PRICING%STRATEGIES%H THE%THREE%STRATEGIES
29 I Ibbaka%息%2018
30 I 鴛恢恢温一温&#恰27;息&#恰27;2018
PRICING'CONCEPTS' VALUE'METRICS'AND'PRICING'METRICS
Value&Metric Pricing&MetricShould'Track
The'unit'of'
consumption'of'your'
product'or'service'that&
tracks&value&created
The'unit'of'
consumption'of'your'
product'or'service'that&
is&used&to&set&prices
VALUE&METRICS
31 I Ibbaka&息&2018
Value&metric&=&The&unit&of&consumption&
by&which&your&customer&gets&value
PRICING'METRIC
32 I 鴛恢恢温一温&#恰27;息&#恰27;2018
Pricing'Metric'='The'unit'of'consumption'
by'which'you'charge
33 I Ibbaka&息&2018
PRICING&CONCEPTS& CHOOSING&A&PRICING&METRIC
Tracks'differences'in'value'across'segments
Tracks'differences'in'cost'to'serve
Easy'to'measure'and'enforce
Gives'favorable'positioning
Aligns'with'buyers'
experience'of'
value
Pricing
Metric
EXAMPLES
34 I Ibbaka.息.2018
 安看顎鉛糸.壊看馨艶看稼艶.韓姻看馨.岳鞄艶.温顎糸庄艶稼界艶.鉛庄一艶.岳看.壊鞄温姻艶.岳鞄艶庄姻.厩温鉛顎艶p姻庄界庄稼乙.馨艶岳姻庄界?
PRICING'POWER
35 I 鴛恢恢温一温&#恰27;息&#恰27;2018
The'single'most'important'decision'
in'evaluating'a'business'is pricing'
power.'If'you've'got'the power to'
raise prices without'losing'business'
to'a'competitor,'you've'got'a'very'
good'business.'And'if'you'have'to'
have'a'prayer'session'before'raising'
the price by'10'percent,'then'you've'
got'a'terrible'business.
Warren'Buffet
PRICING'MATTERS'TO'INVESTORS
36 I 鴛恢恢温一温&#恰27;息&#恰27;2018
 Pricing'is'where'all'of'your'critical'marketing'decisions'come'
together
 Investors'will'assess'your'pricing'strategy'and'pricing'
performance
PRICING'MATTERS'TO'INVESTORS
37 I 鴛恢恢温一温&#恰27;息&#恰27;2018
 Market'Segmentation'demonstrates'your'
understanding'your'market'opportunity'
 Patterns'of'needs,'attitudes,'behaviors'
 To'identify'customers'who'value'your'differentiation'and'
the'value'they'will'receive
 Underpins'calculation'of'market'size
 Customer'Targeting'shows'youve'identified'your'most'
attractive'segment
 Prioritizes'your'marketing'investment'(financial'and'effort)
 Understand'your'customers'buying'process
PRICING'MATTERS'TO'INVESTORS
38 I 鴛恢恢温一温&#恰27;息&#恰27;2018
 Unique'and'Differentiated'Value'Proposition
 Determines'your'ability'to'realize'your'potential'earnings
 Is'always'relative'to'the'next'best'competitive'alternative.'
Investors'want'to'know'that'you'have'done'your'
competitive'analysis.'
 Market'Sizing
 Provides'an'indication'of'potential'earnings
 Does'your'TAM,'SAM,'SOM'justify'your'valuation'
PRICING'MATTERS'TO'INVESTORS
39 I 鴛恢恢温一温&#恰27;息&#恰27;2018
 Customer'Traction'quantitative'evidence'of'market'
demand"
 Validation'that'value'is'being'created
 Price'Optimization
 Pricing'is'the'lever'to'win'higher'profits,'revenue'or'market'
share
 Connecting'to'your'buyers'emotional'and'economic needs
 The'correct'pricing'metrics'helps'you'
 to'monitor'price'acceptance
 guide'behavior'across'pricing'tiers,'and'
 be'better'prepared'for'competitive'positioning
CREATE&VALUE
40 I Ibbaka&息&2018
 Create&and&capture&value&for&customers&and&your&
investorsall&stakeholder
 Pricing&is&where&your&marketing&strategy&gets&real
 You&and&your&customer&need&to&agree&on&price&to&win&
a&sale
Price&to&create&and&capture&value&for&all
THINGS'TO'DO'TOMORROW
41 I 鴛恢恢温一温&#恰27;息&#恰27;2018
1. Figure'out'if'you'have'pricing'power.
 Can'you'raise'prices?
 What'can'you'do'to'increase'your'ability'to'raise'prices?
2. Answer'Which'of'our'customers'gets'the'most'value'from'our'offer?
3. Checkout'www.Ibbaka.com/selfRassessment
TRY$OUR$SELF+ASSESSMENT
42 I Ibbaka$息$2018
QUESTIONS
43 I Ibbaka.息.2018
44
Pricing(consultancy(and(technology(company(
built(by(experienced(entrepreneurs
We(understand(innovation(because(we(live(it
Our(passion(is(improving(product(launch(and(in(
market(success(through(better(strategic(pricing(
and(execution
Understand(the(larger(picture(of(segmentation,(
targeting,(value(modeling,(value(propositions(
and(pricing(architecture
Twitter LinkedInWebsite
Steven1Forth
Managing(Partner
steven@ibbaka.com
+1(604(763(7397
Karen1Chiang
Managing(Partner
karen@ibbaka.com
+1(778(628(4085
Rashaqa1Rahman
Consultant
rashaqa@ibbaka.com
IBBAKA%BACKGROUND
45 I Ibbaka%息%2018
Ibbaka%is%a%consulting%and%technology%development%company%focused%on%helping%companies%bring&innovations&to&
market&and%to%help%them%to%scale.
We%do%this%by%bringing%new%approaches%to%market&segmentation,&customer&targeting&and&pricing&design to%our%
clients%and%supporting%them%with%data&science.
The%team%has%extensive%experience%in%market%segmentation%and%pricing%at%companies%of%all%scales,%from%Fortune%50%to%
prePrevenue%startPups.
We%present%frequently%at%marketing,%product%management%and%professional%pricing%events.%Follow%our%blog%at%
www.ibbaka.com

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