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Social Media
from a Marketing and Communication Perspective


    New Hype or Last Grail ?
As an Introduction
              - My Family Network -




Louis Rey                        Paul Fremault
Pr辿sident Em辿rite                Avocat G辿n辿ral
 la Cour dAppel de Bruxelles   pr竪s la Cour militaire
Agenda
 Communication New Realities
  Hype vs New Grail

 Social Media New Rules

 Social Media Integration

 In Conclusion  Pitfalls & Opportunities
We've gone from being
exposed to about 500
brand messages a day
back in the 1970s to as
many as 5,000 a day
today.
Jay Walker-Smith
Yankelovich Consumer Research
See: 5,000

Engage: 76

Recall: 12

Act on: 5
             Yankelovich Consumer Research
See: 5,000   you
Engage: 76   have to
Recall: 12
             be the

Act on: 5    0.1%
              Yankelovich Consumer Research
Ibj ije hugues rey version def 15112012
Social Media
Maturity vs Visibility
     Source: Gartner Curve
Social Media in Belgium : #1
     Source: Comscore Belgium 2011-2012
Mobile is going on !
The New Grail: Integration !
                                     束 You are exposed to this brand through the following 損


                  P                                       O                          E




 ADVERTISING IN MEDIA                        WEB SITES,              OPINION OF FRIENDS & FAMILY,
 (TV, INTERNET, RADIO, OUTDOOR, PR           POINT OF SALES.         WORD-OF-MOUTH, OPINION OF
 ESS) MAILINGS, E-                                                   SURFERS (BLOGS, FORUMS), SOCIAL
 MAILINGS, PROMOTIONAL                                               NETWORKS AND PRESS COVERAGE
 GIFTS, TRADE
 EXHIBITIONS, SPONSORED EVENTS

                                                                                         www.grp.be
Everything is Media !
Earned: Steve
PR 2.0 & Brand Ambassador
SoMe is Paid.Owned.Earned
           P               O                       E




 Facebook Ads   Facebook Fanpages   Users interactions
                                    (Like, Comment, Share)




                                             Presentation title「14
SoMe is Paid.Owned.Earned
            P                    O                         E




 YouTube Pre-roll   YouTube Brand Channel   Users interactions
                                            (Like, Dislike, Share, Comment)




                                                     Presentation title「15
Influence of Paid Media

                     2012,
              IN BELGIUM,

  PAID MEDIA REMAIN THE
 MOST EFFICIENT WITH 58%
         OF TOTAL IMPACT

 BEFORE THE EARNED MEDIA
                  AT 25 %

OWNED MEDIA ARE SCORING
                 AT 17 %.


                               P         O         E


                             58%   17%       25%
Trust in Advertsing
                  Source: Nielsen 2012




92 % 70%T
Trust Completely / Sowhat                Trust Completely / Sowhat
Recommendations                          Consumers opinion
from people I know                       posted Online
Decision Process
  New Rules
Ibj ije hugues rey version def 15112012
1st Media = Shops
                    O
Stunt Owned Media
                    O
A full digital owned plateforms
                                  O
Fans doing more than likes

                             E
#
E
    50 Fan pages
#
E
    30 Fan Pages
CONTROL vs. REACH
   REACH
      E




             P




                      O

                 CONTROL
Challenges
Ibj ije hugues rey version def 15112012
Earned is powerfull 
but must be managed
The power of fans is that
they influence their friends
               4.979.524
               Friends of
                  Fans




                  34.121
                   Fans
Privacy: Friction Less Sharing
  Technology is Limitless 




                                 Presentation title「33
Privacy ?
Empathy !




             Presentation title「34
Employees Involvment
 Ex: Customer Care
Employees Involvment
             Ex: Kitchen Aid Case

  Obamas gma even knew it
  was going 2 b bad! She died 3
  days b4 he became president.
  #nbcpolitics,
  @KitchenAidUSA posted to
  24,000 followers before
  quickly deleting the tweet.


An insensitive tweet poking fun at President Barack Obamas late grandmother  posted on
KitchenAids official U.S. account  caught the eye of many Twitter users Wednesday night
during the presidential debate.
As a conclusion
      Strenghts & Weaknesses
 GROWING MEDIA           TRANSPARENT MEDIA

 INTERACTIVE MEDIA       EVOLVING MEDIA

 TARGETED MEDIA
                          EXPONENTIAL MEDIA

 VIRAL MEDIA
                          PERMANENT MEDIA
 COST-EFFICIENT MEDIA

 MEASURABLE MEDIA
                                               37
Lets keep in touch !



Huguesrey
www.rey.be
Hugues.rey@be.havasmedia.com

More Related Content

Ibj ije hugues rey version def 15112012

  • 1. Social Media from a Marketing and Communication Perspective New Hype or Last Grail ?
  • 2. As an Introduction - My Family Network - Louis Rey Paul Fremault Pr辿sident Em辿rite Avocat G辿n辿ral la Cour dAppel de Bruxelles pr竪s la Cour militaire
  • 3. Agenda Communication New Realities Hype vs New Grail Social Media New Rules Social Media Integration In Conclusion Pitfalls & Opportunities
  • 4. We've gone from being exposed to about 500 brand messages a day back in the 1970s to as many as 5,000 a day today. Jay Walker-Smith Yankelovich Consumer Research
  • 5. See: 5,000 Engage: 76 Recall: 12 Act on: 5 Yankelovich Consumer Research
  • 6. See: 5,000 you Engage: 76 have to Recall: 12 be the Act on: 5 0.1% Yankelovich Consumer Research
  • 8. Social Media Maturity vs Visibility Source: Gartner Curve
  • 9. Social Media in Belgium : #1 Source: Comscore Belgium 2011-2012
  • 11. The New Grail: Integration ! 束 You are exposed to this brand through the following 損 P O E ADVERTISING IN MEDIA WEB SITES, OPINION OF FRIENDS & FAMILY, (TV, INTERNET, RADIO, OUTDOOR, PR POINT OF SALES. WORD-OF-MOUTH, OPINION OF ESS) MAILINGS, E- SURFERS (BLOGS, FORUMS), SOCIAL MAILINGS, PROMOTIONAL NETWORKS AND PRESS COVERAGE GIFTS, TRADE EXHIBITIONS, SPONSORED EVENTS www.grp.be
  • 13. Earned: Steve PR 2.0 & Brand Ambassador
  • 14. SoMe is Paid.Owned.Earned P O E Facebook Ads Facebook Fanpages Users interactions (Like, Comment, Share) Presentation title「14
  • 15. SoMe is Paid.Owned.Earned P O E YouTube Pre-roll YouTube Brand Channel Users interactions (Like, Dislike, Share, Comment) Presentation title「15
  • 16. Influence of Paid Media 2012, IN BELGIUM, PAID MEDIA REMAIN THE MOST EFFICIENT WITH 58% OF TOTAL IMPACT BEFORE THE EARNED MEDIA AT 25 % OWNED MEDIA ARE SCORING AT 17 %. P O E 58% 17% 25%
  • 17. Trust in Advertsing Source: Nielsen 2012 92 % 70%T Trust Completely / Sowhat Trust Completely / Sowhat Recommendations Consumers opinion from people I know posted Online
  • 18. Decision Process New Rules
  • 20. 1st Media = Shops O
  • 22. A full digital owned plateforms O
  • 23. Fans doing more than likes E
  • 24. #
  • 25. E 50 Fan pages
  • 26. #
  • 27. E 30 Fan Pages
  • 28. CONTROL vs. REACH REACH E P O CONTROL
  • 31. Earned is powerfull but must be managed
  • 32. The power of fans is that they influence their friends 4.979.524 Friends of Fans 34.121 Fans
  • 33. Privacy: Friction Less Sharing Technology is Limitless Presentation title「33
  • 34. Privacy ? Empathy ! Presentation title「34
  • 35. Employees Involvment Ex: Customer Care
  • 36. Employees Involvment Ex: Kitchen Aid Case Obamas gma even knew it was going 2 b bad! She died 3 days b4 he became president. #nbcpolitics, @KitchenAidUSA posted to 24,000 followers before quickly deleting the tweet. An insensitive tweet poking fun at President Barack Obamas late grandmother posted on KitchenAids official U.S. account caught the eye of many Twitter users Wednesday night during the presidential debate.
  • 37. As a conclusion Strenghts & Weaknesses GROWING MEDIA TRANSPARENT MEDIA INTERACTIVE MEDIA EVOLVING MEDIA TARGETED MEDIA EXPONENTIAL MEDIA VIRAL MEDIA PERMANENT MEDIA COST-EFFICIENT MEDIA MEASURABLE MEDIA 37
  • 38. Lets keep in touch ! Huguesrey www.rey.be Hugues.rey@be.havasmedia.com

Editor's Notes

  1. Keynote le aernedultime: PR et Buzz