This document provides information on in-house training programmes offered by ICFE Group of Companies. ICFE is a think tank group specializing in fraud prevention with headquarters in Singapore and offices in Malaysia and Hong Kong. It offers tailored in-house training programmes on topics such as anti-money laundering, white collar crimes, fraud investigation techniques, and digital forensics. ICFE trainers are experienced professionals who share real-life experiences investigating fraud. The training aims to help organizations prevent fraud and stay up to date on the latest developments. ICFE has provided training to clients from various public and private sectors in Singapore and Malaysia.
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ICFE In-House Training Programme
1. ICFE Group of Companies
IN-HOUSE TRAINING
PROGRAMMES
Tailored to your organisation¡¯s needs
ICFE Group of Companies
International Cybercrime & Forensics Examiners
SINGAPORE | MALAYSIA | HONG KONG
Integrity ? Accuracy ? Objectivity
Website: www.icfe-cg.com
Email: enquiry@icfe-cg.com
Follow us: ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
2. 2
ABOUT ICFE GROUP OF COMPANIES
ICFE Group of Companies is a think tank group specialising in fraud
prevention. Headquartered in Singapore with regional offices in
Malaysia and Hong Kong, it was formed with the intention of
combating fraudulent activity and maintaining good corporate
governance, and consequently providing professional training and
value-adding consultancy services at affordable rates.
At ICFE CG, we focus on five areas of professional development:
? Corporate skills
? Ethics & Corporate Governance
? Fraud prevention
? Anti-Money laundering
? Digital forensics
OUR TRAINERS
All our trainers are highly experienced professionals in their
respective areas of expertise. Their insights will definitely enhance
and enrich the already-attained knowledge our participants have.
We have well-qualified specialist experts with practical experience
to share their real-life involvement in investigating fraud
wrong-doing in the industry.
ICFE aims to share its expertise with working professionals and
organisations who wish to stay abreast of the latest developments in
corporate skills and anti-fraud measures. We do this by organising
various public training seminars, and customised in-house training
programmes which are tailored to suit companies in their respective
industries.
OUR CLIENTELE
ICFE repeated clientele comes from both the public and private
sectors in Singapore and Malaysia including from industries from
the Government Agencies, Statutory Boards, Banking and Financial
Services Industries, Investment Banking, FMCG Industries, Airline and
Avaiation Services, Hospitality Industries and many more.
ICFE IN-HOUSE PROGRAMMES
TAILORED TO YOUR ORGANISATION!
Every member of ICFE is dedicated to bringing about a wholesome
experience to all clients via Inspirational training, Innovative
consultative work and programmes that build Intelligent minds. Last
but not least, every member of ICFE also holds true to its 3 pillars of
ethics - Integrity, Objectivity and Accuracy.
For more information, please contact us at: enquiry@icfe-cg.com
? 2014, ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
3. 3
ICFE¡¯S POPULAR IN-HOUSE TRAINING PROGRAMMES
ANTI-MONEY LAUNDERING
Overview:
Constantly changing and tightening anti-money laundering regulations makes it
difficult for global financial institutions to put in place auditable compliance processes
to avoid financial and legal consequences in the short run. If left unattended, these
compliance issues, could affect an institution¡¯s reputation, and in some cases, lead to
imposition of hefty penalties.
The starting point in understanding how money laundering can be perpetrated is to
acknowledge the fact that Relationship Managers, whether consciously or ignorantly,
are the main conduit in facilitating such activities. To achieve a meaningful and
consistent impact in disrupting terrorist financing, there must be a better
understanding of the multi-dimensional elements involved in the funding process and
the working of private bankers.
This programme will equip participants with the AML/CFT compliance skill set, the
knowledge, tools and hands-on experience needed to investigate and respond to
computer crime and other incidents within an organisation.
Learning Objectives:
? The Compliance Audit Model - Performance of compliance review
? Making use of e-Discovery / Digital forensics
? Effective anti-money laundering compliance
WHITE COLLAR CRIMES
Overview:
White Collar Crimes (WCC) are not violent but they are ¡°viral¡±. Like a virus causing
multiple medical conditions in a body, WCC had caused billions to be misappropriated,
corporations to collapse, people to lose their jobs and many were robbed of their
hard-earned money. Therefore, this is something that deserves our attention before it¡¯s
too late.
This seminar is an opportunity to come to term with WCC for everyone regardless of
seniority or department. We can¡¯t produce super sleuths from this seminar but the
earlier we are aware of this ¡°virus¡±, the sooner we can start prevention and if need be,
initiating the ¡°cure¡±.
Learning Objectives:
? White Collar Crimes - An ancient trade with new packaging
? Old games that never fail - The common typologies of White Collar Crimes
? Catching the fox - How to identify White Collar Criminals
? Setting up the parameters - Prevention of White Collar Crimes
? Investigating White Collar Crime - 5 simple steps
? 2014, ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
INVESTIGATIVE INTERVIEWING TECHNIQUE
Overview:
Ever wonder whether a person is lying or the information given is a total hoax?
Forensics Interviewing is an easy to catch-own skill set that empowers individuals to
pierce through multi-layers of lies and defend against potential fraudsters and
malicious scheme.
This programme will guide participants through a 1-day interactive training on the
fundamentals of forensic interviewing focusing on using human behaviour and
movements to counter deceptions and fraud.
Learning Objectives:
? Introduction to Investigative Interviewing
? Elements of Investigative Interviewing cycle
? Counter deception strategies
? Integrating interviewing findings into investigation
4. 4
FRAUD INVESTIGATION:
ESSENTIAL TECHNIQUES TO UNCOVER THE PERPETRATORS!
Overview:
Fraudulent activities are dynamic, have no boundaries and could be carried out by
anyone. They are only limited by the fraudsters' creativity in weaving them. Fraud feeds
on men's complacency and system's weaknesses, which are men-induced too. Thus, the
approach to effective fraud prevention and management is not just system-based or
risk-based but more importantly, human-based.
This two-day workshop is an opportunity for participants to be aware of the different
typologies of fraud cases. They will also come to understand the anatomical make up of
fraud, profile of fraudsters, how do identify fraudulent activities and most importantly,
how to investigate them. We will also touch on techniques used in fraud examination,
interviewing and good practices for setting up an effective fraud risk management
programme. To sum up, this seminar is focus on giving participants tool to mitigating
fraud and discouraging potential fraudsters. Our Certified Fraud Examiner will bring us
through the steps to identify, prevent and perform fraud examination.
Learning Objectives:
? Introduction - What is fraud & types of fraud
? How to identify fraudster or fraudulent activities
? Typologies of fraud cases
? Investigation of fraud
? Conducting investigative interview
? Complementary investigatng technique
? Setting up the defence - Fraud prevention best practices
DIGITAL FORENSICS
Overview:
Digital Forensics is the process of identifying, collecting, preserving and finding
evidence on digital media. Digital media refers to computers, laptops, servers, thumb
drives, digital cameras and even mobile phones.
This course will teach you to find out how to ask for what you need and make strategic
decisions about the use of digital evidence in your cases. With an understanding
of digital forensics, you will be able to collect evidence and build an effective
narrative that can be used in court, as well as challenge or defend digital evidence. Not
forgetting, an understanding of what information live forensic analysis is and how live
forensics fits into the big picture of other analysis techniques.
Learning Objectives:
? What is Computer Forensics?
? What is the difference between Digital Forensics and Data Recovery?
? How is Computer Forensic investigation approached?
? Is there anything that should NOT be done during an investigation?
? 2014, ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
FINANCIAL STATEMENT FRAUD
Overview:
A more common high-severity risks that investors face is financial statement fraud.
History in finance is filled with shenanigans that has caused hundreds of millions of
losses to shareholders and has brought down institutions. This course seeks to identify
types and sources of risks in order to prevent financial statement frauds amongst the
participants¡¯ investee companies.
This course would explore key types of financial statement frauds and the various
quantitative as well as qualitative methodologies in revealing red flags in financial
reports.
Learning Objectives:
? To be able to adopt a skeptical approach in interpreting financial statements
? To be able to map the various types of financial statement frauds
? Identify key risk areas for common and potential misstatements and frauds
5. 5
PROCUREMENT FRAUD
Overview:
Procurement has been repeatedly identified as one of the areas more prone to
corruption in the public sector, banking, oil and gas, trading, health and education
industries. Corruption in procurement engenders bad choices, affects the efficiency in
the private sector, public spending and donors¡¯ resources, and ultimately, affects the
quality of life. Corruption also harms companies that produce goods and services as it
increases operation costs, reduce competitiveness and, in the medium term, is not
good business.
This seminar is designed for the sole purpose of determining fraud. Participants will
benefit by obtaining an understanding of a Fraud Risk Management framework to
deter fraud.
Learning Objectives:
? Introduction to purchasing fraud
? Understanding & shaping your organisation
? The Fraud Risk Management framework
? Investigating - Responding to suspected wrong-doing
FRAUD IN GENERAL SERVICES & HR
Overview:
The internal auditing profession calls the discrepancy between what management
expect and what auditors do an ¡°expectation gap.¡± In recent years, internal auditors
faced an even bigger challenge: Procurement Fraud in General Services and
Administration.
The process in the procurement cycle is one of the riskiest areas when it comes to fraud
and abuse. The many opportunities associated with the process can leave organisations
vulnerable to both internal as well as external fraud. In fact, some General Services and
HR procurement fraud schemes are the hardest types of fraud to detect (e.g.
corruptions, kickbacks and other off-book schemes).
Learning Objectives:
? Overview of the general services and human resources procurement cycle
? Purchasing fraud schemes
? Risk-based strategy to fight general services purchasing fraud
? Investigations of general / Corporate services frauds identified
BUSINESS ETHICS
Overview:
How does ¡°ethics¡± differs from ¡°law¡±? How do ethical concerns arise in the daily life of
executives? How do we deal with them? How can they condition success for career and
leadership capabilities?
In the seminar, delegates will learn the common concepts and frameworks of business
ethics and how ethics works at the workplace. It provides new perspectives and
introduces key resources to assist course participants in meeting ethical expectations.
Best practices in ethics will also be discussed.
Learning Objectives:
? Know the drivers that influence the ethics
? Apply an ethical decision-making model to help resolve ambiguous situations
? Manage professional relationships in an ethical manner and expressing ethical concerns
? Identify personal ethical styles, professional ethical expectations, and decision making
? Build professional relationships based on ethics
? 2014, ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
6. 6
SOCIAL MEDIA INVESTIGATION
Overview:
More and more people are jumping onto the social media networks bandwagon over
the years. Facebook now has a total of 1.3 billion users (end-2013) with 48% logging in
on any given day, spending an average of 18 minutes per visit, and sending an average
of 2 million messages and sharing 1 million links every 20 minutes. As well, Twitter now
has 645 million users (end-2013) with an average of 9100 tweets per second and 1
billion tweets every 5 days. Social media has overtaken porn as the No. 1 activity on the
Internet.
The interaction amongst people in which they create, share, and/or exchange
information and ideas in social media networks offer a wealth of, and a goldmine for,
information that may be relevant to your investigation and/or persons of interest.
Learning Objectives:
? Learn the intricacies of various popular social media networks
? Understanding the fundamental investigative techniques to mine these social media networks for information
? Using of publicly available online search and analytic tools
BEHAVIOURAL ANALYSIS AND THE DETECTING OF DECEPTION
Overview:
The ability to detect lies is essential to criminal, business and interpersonal situations.
We often form our opinion of someone for the first time within a few seconds; and on
many occasions we form a strong view about someone even before they utter a single
word. However, most of these judgements are based on ¡®gut feelings¡¯.
The difficulty in making an evaluation of someone¡¯s truthfulness or deceit is that there
is no common or universal behavioural cue that identifies deception across all
individuals. In order to be a good ¡°lie detector¡±, we first need to decode the body
language, emotions, words and actions in a person. Mastering these skills will make you
a better interviewer and investigator.
Learning Objectives:
? Deception strategies often used by liars
? Leakages in the verbal, paralanguage & non verbal behavioural cues
? Decoding true emotions & reading micro expressions
? Observation and structured approach of baselining
? Structured questioning and the behavioural analysis interview
? 2014, ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
7. 7
Group Managing Director &
Chief Fraud Examiner,
ICFE Group of Companies
? 2014, ICFE Group of Companies
? Cer?fied Fraud Examiner (CFE) with the Associa?on of Cer?fied Fraud Examiners (ACFE)
? Member, ACFE Advisory Council since 2014
? Cer?fied Member (CAMS) with Associa?on of Cer?fied An?-Money Laundering Specialists
(ACAMS)
? Cer?fied Financial Crimes Inves?gator (CFCI) with Interna?onal Associa?on of Financial
Crimes Inves?gator (IAFCI)
? Cer?fied An?-Corrup?on Manager (CACM) with American An?-Corrup?on Ins?tute (AACI)
? Crisis Management Cer?fied Planner (CMCP) with BCM Ins?tute
? Member, Associa?on of Cer?fied Financial Crime Specialists (ACFCS)
? Interna?onal Crime Preven?on Specialist (ICPS) with Interna?onal Crime Preven?on
Prac??oner, Inc (ICPP)
? Member of GRC Ins?tute
? Associate Member, Singapore Ins?tute of Directors
? Associate Member, Singapore Ins?tute of Management
? PSMB Cer?fied Trainer (Malaysia Human Resource Development Fund)
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
ICFE PRINCIPAL TRAINER
STANLEY CHIA
As a Certified Fraud Examiner since 2007, Stanley thrives in the complexity of the fraud examination
profession as a result of his sheer passion. Endowed with an inquiring mind, eye for details and valuable
insights, he is thoroughly convinced that he has the necessary skill sets to assist organisations to mitigate
fraudulent practices.
Well versed in financial products and compliance methodologies, Stanley specialises in investigative
interviewing & profiling techniques and has handled numerous cases for both local and foreign financial
institutions. His professional experience, helmed through his time in large institutions like AIA Insurance,
Singapore Exchange and United Overseas Bank, extends across anti-money laundering, compliance,
enforcement and fraud investigation work. In that time, he solved numerous cases that involved millions
of US dollars.
Realising he could do much more as a private practitioner, his entrepreneurial spirit got the better of him
and he founded the ICFE Group of Companies in 2008. In a three short years, he transformed the ICFE
Group of Companies into a think-tank group that has offices in Singapore, Malaysia and Hong Kong.
Today, the ICFE Group provides multi-consultancy solutions to companies world-wide. His clientele
includes Listed Companies in a host of industries like Aviation, Energy, Banking, Government Funds,
REITS, and Hospitality among many others.
Apart from field investigation work, Stanley understands the need for training and education. He is often
invited to speak at conferences and seminars in Singapore, Malaysia, Hong Kong, Shanghai, Taipei and
Thailand, where he teaches Fraud investigation & prevention, Investigative interviewing & profiling
techniques, White collar crimes, Procurement fraud, Internal control, Fraud investigation and Corporate
fraud. In 2012, Stanley was invited by Malaysia¡¯s Ministry of Education to be a panel member to advise and
assist in the development of digital forensics curricula for its polytechnics across the country. He is also
currently developing resources for professionals in the areas of interviewing techniques and body
language.
Stanley holds a Master of Commerce, specialising in Business Law and also a Bachelor of Economics,
majoring in Money & Banking and Accounting.
He can be contacted at: stanley@icfe-cg.com. Visit www.icfe-cg.com to find out more on ICFE¡¯s In-House
Training Programmes.
ICFE Group of Companies
International Cybercrime & Forensics Examiners
SINGAPORE | MALAYSIA | HONG KONG
8. ICFE Group of Companies
International Cybercrime & Forensics Examiners
SINGAPORE | MALAYSIA | HONG KONG
Integrity ? Accuracy ? Objectivity
Website: www.icfe-cg.com
Email: enquiry@icfe-cg.com
Follow us: ICFE Group of Companies
ICFE Consultancy Group Pte Ltd ? Co. Reg: 200820310Z ? Tel: +65 3152 0323 ? Fax: +65 6323 1839
ICFE Malaysia Sdn Bhd ? Co. Reg: 871789-X ? Tel: +603 2282 5406 ? Fax: +603 2282 5407
FIND OUT MORE
For more information, please contact:
Stanley Chia
Group Managing Director &
Chief Fraud Examiner
Email: stanley@icfe-cg.com
Mobile: +65 9007 4179
Phone: +65 3152 0323
CFE, CAMS, CFCI, CACM, CMCP, ICPS
Elsie Lek
Group Sales Manager
Group Business Division
Email: elsie@icfe-cg.com
Phone: +65 8399 5074
Nonya Lailabok
Assistant Group Sales Manager
Group Business Division
Email: nonya.lailabok@icfe-cg.com
Phone: +603 2282 4691