Brand Equity, the differential effect of brand knowledge on consumer response to the marketing of the brand and suggests brand awareness and brand image as the constructs related to customer-based brand equity.
1 of 21
Downloaded 15 times
More Related Content
IMC and Brand Identity as Critical Component of Brand Equity Strategy
5. Brand Equity, the differential effect of brand knowledge
on consumer response to the marketing of the brand
and suggests brand awareness and brand image as
the constructs related to customer-based brand equity.
Keller (1993)
6. The Evolution of
Integrated Marketing Communications
IMC has evolved from . . .
Tactical Orientation
Local
Emerging development
Inside-out
Managerial fashion
Emerging paradigm
What is it?
Most basic notion of coordinating all
corporate communications
Just a communication process
To . . .
Strategic Orientation
Global
Major communication development
Outside-in customer-oriented
New management paradigm
Representing a paradigm shift
How we can do it?
A multistage model incorporating a focus on all
contacts with customers
One associated with management and brands
Schultz (2004a), McArthur
and Griffin (1997), Duncan
(2002)
Kitchen and Schultz (2003)
Kitchen and Schultz (2003)
Kitchen and Schultz (2003)
Schultz and Kitchen (1997,
2000)
Gould (2004)
Schultz and Kitchen (1997)
Swain (2004)
Kitchen et al, (2004)