The document discusses the importance of email etiquette, noting that over 90% of consumers use email daily and billions of email accounts exist worldwide. Proper email etiquette is important for professionalism, efficiency, and privacy. It shows respect to recipients, makes communications more productive, and helps define a person as email messages may not be private and lack of etiquette could negatively impact perceptions. Following good email etiquette practices like using a formal tone and brevity ensures success for both the sender and recipient.
2. Did you know?
S 91% of consumers use email daily
S (2013) - 3.9 billion email accounts worldwide with
numbers expected to increase by 2017
3. Why is email etiquette
important?
Email etiquette = face to face communications
1. Shows respect
2. More productive
4. Why is email etiquette
important?
1st reason Professionalism
1. Use formal tone
2. Known as professional figure
5. Why is email etiquette
important?
2nd reason Efficiency
1. Be specific, but brief
2. More effective than unprofessional email
6. Why is email etiquette so
important in terms of privacy?
Email is not private.
1. Watch the info you share.
2. Remain confidential.
7. Why is email etiquette so
important in terms of privacy?
Other eyes also watching you
1. Company emails are monitored and saved.
2. Liable to be sued
8. How can email etiquette define
you as a person?
Our experiences = perception of others
Correct use of email etiquette effects
Lack of email etiquette effects
9. How can email etiquette define
you as a person?
Things to consider:
1. Bad etiquette = poor
2. Good etiquette = satisfactory
10. Conclusion
S Email etiquette is:
1. A great skill to use
2. Ensures success to you and from others
3. Something you will use at some point in your life