The outpatient department is the first point of contact with the hospital and forms an entry gate for patients into the healthcare system. It serves as the starting point for health promotion and disease prevention. Hospitals should focus on maintaining and planning their outpatient departments well in order to effectively serve people, as patients may stop visiting hospitals where they face trouble in the outpatient process, impacting the entire healthcare system. Outpatient departments see emergency patients, referred patients, and general patients.
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Importance of opd
1. Importance of outpatient day (OPD)
The outpatient department is the first point of contact with the hospital. It forms an entry gate into the hospital
premises for the patients or into the healthcare delivery system. From this dorm only, it starts the stepping stone
for health promotion and disease prevention. Any of the hospital should bother much about the maintenance and
planning of their OPD to reach the goal of serving people in healthcare industries.
It has been noticed, that if patients find trouble in this phase of hospital, they just stop visiting that particular
hospital. It affects the healthcare system at whole.
There could be many patients coming into OPD as:
– Emergency outpatients
– Referred outpatients
– General outpatients.