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Individualised Funding – why and how

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Philip Patston
Philip Patston

This presentation is a personal reflection from my perspective as an Individualised Funding user and employer of my own support workers.

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I N D I V I D U A L I S E D F U N D I N G – W H Y A N D H O W ? P H I L I P P A T S T O N
M E W H Y I F W O R K S F O R
M Y E M P L O Y E E S W H Y I F W O R K S F O R
W H A T I L O O K F O R • Honesty, integrity and reliability • Good sense of humour • Willing and generous spirit • Responsible and down to earth • Understanding of and total positive regard for lifestyle diversity • Initiative
W H A T I L O O K F O R ABILITY TO: • Put my priorities first at all times • Keep the house and environments wheelchair accessible • Maintain confidentiality • Use appropriate conduct in different situations • Be sensitive to me and others around me
W H A T I L O O K F O R ABILITY TO: • Organise self and manage time effectively • Listen well and communicate clearly • Use initiative and take direction (and choose appropriately at any given time) • Manage a stressful situation (or even a crisis) calmly • Forward plan • Use a computer – email and internet
W H A T I L O O K F O R ABILITY TO: • Assist with personal support • Cook • Clean • Do household chores such as washing • Run errands
W H A T I P R I O R I T I S E • recruitment • induction • management • leadership • appraisal • feedback • to create optimal retention and harmonious employment relations
R E C R U I T & M A I N T A I N ? H O W D I F F I C U L T I S I T T O
P h i l i p P a t s t o n M a n a g i n g D i r e c t o r D i v e r s i t y N e w Z e a l a n d L t d p h i l i p @ d i v e r s i t y n z . c o m d i v e r s i t y n z . m e p h i l i p p a t s t o n . c o m d i v e r s i t y n z . c o m
morning support crew meet and greet induction
welcome 1. about me 2. about the role 3. individualised funding 4. employment 5. health and safety 6. security 7. communication 8. conflict and complaints 9. key areas 10. co-ordination 11. timesheets 12. payroll 13. sickness 14. my quirks 15. questions
about me • 46 qwcm • “diagnosis” - cerebral palsy • autonomous, not independent • director - company, trust and employee • usually thinking about ten things at once • find small decisions difficult • always changing
about the role • not care; not looking after — support • ‘surrogate body/co-ordination’ • home | workplace personal | professional • unusual; sometimes unclear • important; valued • collaborative • fun
individualised funding • i manage an annual budget from ministry of health, co-ordinated by provider - manawanui • need for flexibility • i control rates of pay • paid to me fortnightly • i pay you • accountable | auditable
employment • individual contracts • trial period & casual, fixed term due to personal nature (“rapport”) • same rights as any other employee • same responsibilities as any other employer • unique situation and context
health and safety Health and Safety in Employment Act 1992 • MY OBLIGATIONS - to take all practicable steps to: • provide and maintain a safe working environment • provide and maintain facilities for your health and safety • ensure you are not exposed to hazards arising out of the use of things in or near your workplace • develop workplace emergency procedures • provide you with reasonable opportunities to participate effectively in ongoing processes for improving health and safety in the workplace. • YOUR OBLIGATIONS - to take all practicable steps to ensure your own safety at work, by: • using suitable protective clothing and equipment • taking all practicable steps to ensure that no action or inaction of your own, while at work, causes harm to any other person.
health and safety • tell me if something seems hazardous or unsafe • protect yourself from harm (use step ladder, don’t lift heavy items unassisted) • wash hands often especially when preparing food • keep things clean • please stay away if you are sick and/or dying
security • if you leave when i’m not here: • check windows, ranch slider, front door closed and locked • turn on alarm (‘ON’) if Meg not here • don’t disclose alarm code • if you are unsure about visitors contact me via mobile 021 764 837
communication • err on the side of too much • not sure? ask • problem? breakage? tell me • running late? text me • still not sure? ask again
conflict and complaints • if something feels wrong, it probably is • let me know as soon as possible • be frank, be honest • tell me how you want it to be • be prepared to compromise • if it still feels wrong, it probably still is • ...and i’ll do the same
key areas • personal care • food | meals • cleaning | maintenance • washing | clothes • Meg - food | water | walk
co-ordination • use Basecamp for regular tasks • leave notes/follow-ups • check in with me before you start • fill me in before you go
timesheets | payroll • complete timesheet sunday each fortnight; payday following friday • who’s working? Basecamp • first payslip paper - payroll kiosk payslip ID - then by email • expenses • pay queries - me or janelle@diversitynz.com
sickness/unavailability • sick or unavailable? find replacement > text me asap • can’t find replacement? text me asap
my quirks • i can’t reach things on top shelf in fridge - lunch/dinner on bottom shelf • bowls are best for food; lunch/small, dinner/large; put sporks etc on table, not in bowl; cut food into bite-size pieces • too much fluid (sauces) in bowls make them difficult to carry • shoes tight; bows not hanging down too far • things left in passage ways slow me down and piss me off • sometimes i may get pedantic about how things are done; usually i’ll leave it to you to do it your way
my quirks • don’t forget i live here when you’re not here – if you move something, please tell me • i don’t always know what i want – especially food – feel free to suggest • i’m a visual person so how things look are important to me • balance, diversity, creativity and change are important to me • remember this is an office and a home – tidy, clean, organised
questions • organising work? • days? • times? • future get-togethers? • mobile/email?

More Related Content

Individualised Funding – why and how

  • 1. I N D I V I D U A L I S E D F U N D I N G – W H Y A N D H O W ? P H I L I P P A T S T O N
  • 2. M E W H Y I F W O R K S F O R
  • 3. M Y E M P L O Y E E S W H Y I F W O R K S F O R
  • 4. W H A T I L O O K F O R • Honesty, integrity and reliability • Good sense of humour • Willing and generous spirit • Responsible and down to earth • Understanding of and total positive regard for lifestyle diversity • Initiative
  • 5. W H A T I L O O K F O R ABILITY TO: • Put my priorities first at all times • Keep the house and environments wheelchair accessible • Maintain confidentiality • Use appropriate conduct in different situations • Be sensitive to me and others around me
  • 6. W H A T I L O O K F O R ABILITY TO: • Organise self and manage time effectively • Listen well and communicate clearly • Use initiative and take direction (and choose appropriately at any given time) • Manage a stressful situation (or even a crisis) calmly • Forward plan • Use a computer – email and internet
  • 7. W H A T I L O O K F O R ABILITY TO: • Assist with personal support • Cook • Clean • Do household chores such as washing • Run errands
  • 8. W H A T I P R I O R I T I S E • recruitment • induction • management • leadership • appraisal • feedback • to create optimal retention and harmonious employment relations
  • 9. R E C R U I T & M A I N T A I N ? H O W D I F F I C U L T I S I T T O
  • 10. P h i l i p P a t s t o n M a n a g i n g D i r e c t o r D i v e r s i t y N e w Z e a l a n d L t d p h i l i p @ d i v e r s i t y n z . c o m d i v e r s i t y n z . m e p h i l i p p a t s t o n . c o m d i v e r s i t y n z . c o m
  • 11. morning support crew meet and greet induction
  • 12. welcome 1. about me 2. about the role 3. individualised funding 4. employment 5. health and safety 6. security 7. communication 8. conflict and complaints 9. key areas 10. co-ordination 11. timesheets 12. payroll 13. sickness 14. my quirks 15. questions
  • 13. about me • 46 qwcm • “diagnosis” - cerebral palsy • autonomous, not independent • director - company, trust and employee • usually thinking about ten things at once • find small decisions difficult • always changing
  • 14. about the role • not care; not looking after — support • ‘surrogate body/co-ordination’ • home | workplace personal | professional • unusual; sometimes unclear • important; valued • collaborative • fun
  • 15. individualised funding • i manage an annual budget from ministry of health, co-ordinated by provider - manawanui • need for flexibility • i control rates of pay • paid to me fortnightly • i pay you • accountable | auditable
  • 16. employment • individual contracts • trial period & casual, fixed term due to personal nature (“rapport”) • same rights as any other employee • same responsibilities as any other employer • unique situation and context
  • 17. health and safety Health and Safety in Employment Act 1992 • MY OBLIGATIONS - to take all practicable steps to: • provide and maintain a safe working environment • provide and maintain facilities for your health and safety • ensure you are not exposed to hazards arising out of the use of things in or near your workplace • develop workplace emergency procedures • provide you with reasonable opportunities to participate effectively in ongoing processes for improving health and safety in the workplace. • YOUR OBLIGATIONS - to take all practicable steps to ensure your own safety at work, by: • using suitable protective clothing and equipment • taking all practicable steps to ensure that no action or inaction of your own, while at work, causes harm to any other person.
  • 18. health and safety • tell me if something seems hazardous or unsafe • protect yourself from harm (use step ladder, don’t lift heavy items unassisted) • wash hands often especially when preparing food • keep things clean • please stay away if you are sick and/or dying
  • 19. security • if you leave when i’m not here: • check windows, ranch slider, front door closed and locked • turn on alarm (‘ON’) if Meg not here • don’t disclose alarm code • if you are unsure about visitors contact me via mobile 021 764 837
  • 20. communication • err on the side of too much • not sure? ask • problem? breakage? tell me • running late? text me • still not sure? ask again
  • 21. conflict and complaints • if something feels wrong, it probably is • let me know as soon as possible • be frank, be honest • tell me how you want it to be • be prepared to compromise • if it still feels wrong, it probably still is • ...and i’ll do the same
  • 22. key areas • personal care • food | meals • cleaning | maintenance • washing | clothes • Meg - food | water | walk
  • 23. co-ordination • use Basecamp for regular tasks • leave notes/follow-ups • check in with me before you start • fill me in before you go
  • 24. timesheets | payroll • complete timesheet sunday each fortnight; payday following friday • who’s working? Basecamp • first payslip paper - payroll kiosk payslip ID - then by email • expenses • pay queries - me or janelle@diversitynz.com
  • 25. sickness/unavailability • sick or unavailable? find replacement > text me asap • can’t find replacement? text me asap
  • 26. my quirks • i can’t reach things on top shelf in fridge - lunch/dinner on bottom shelf • bowls are best for food; lunch/small, dinner/large; put sporks etc on table, not in bowl; cut food into bite-size pieces • too much fluid (sauces) in bowls make them difficult to carry • shoes tight; bows not hanging down too far • things left in passage ways slow me down and piss me off • sometimes i may get pedantic about how things are done; usually i’ll leave it to you to do it your way
  • 27. my quirks • don’t forget i live here when you’re not here – if you move something, please tell me • i don’t always know what i want – especially food – feel free to suggest • i’m a visual person so how things look are important to me • balance, diversity, creativity and change are important to me • remember this is an office and a home – tidy, clean, organised
  • 28. questions • organising work? • days? • times? • future get-togethers? • mobile/email?

Editor's Notes

  • #3: could not find services who could provide support that was suitable for my busy lifestyle…employ a team of people with availability to support me seven days a week in all the different aspects of my life…value and respect me…
  • #4: past employees: art, architecture, nursing, physio, occupational therapy, social and community work students, as well as a few activists… interested in learning about themselves, others and how the world works…get reciprocal value from the relationship, which I believe is essential for meaningful employment…a higher rate of pay and better working conditions under IF.