This document outlines the communication requirements for those working with children and families. It states that workers must know how to communicate effectively, understand different communication forms, and keep good records. Specific requirements include understanding children's views and feelings, responding appropriately to communication from children and families, communicating clearly without jargon, helping children make decisions, knowing barriers to communication, consulting parents as appropriate, and accurately recording factual information to share with relevant parties.
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Induction standards part four
1. Induction Standards For Those Working With Children, Young People And Families. A USER FRIENDLY SUMMARY OF THE REQUIREMENTS Part Four Of Our Seven Part Guide
2. Standard 4 Know how to communicate effectively WHAT YOU ARE EXPECTED TO KNOW OR UNDERSTAND =============================================================== You will be expected to show that you know about communication, what helps and hinders communication and how to use it effectively. You will be expected to know and use different forms of communication You will be expected to understand the importance of good record keeping and how you can make use of and keep records appropriately.
3. Standard 4 Know how to communicate effectively MAIN AREAS AND OUTCOMES ENCOURAGE COMMUNICATION =============================================================== Show that you understand the children and young people that you work with, particularly their views and feelings Respond appropriately to what children and young people are communicating to you (in speech, in writing, with body language and so on) Communicate with children and young people in clear, jargon-free language, without patronising them. Help children and young people to make their decisions.
4. Standard 4 Know how to communicate effectively MAIN AREAS AND OUTCOMES KNOWING ABOUT COMMUNICATION =============================================================== Know about and describe effective ways of communicating with children, young people and their families. Show how you use effective communication in your work Know about the main barriers to communicating with children and young people
5. Standard 4 Know how to communicate effectively MAIN AREAS AND OUTCOMES COMMUNCATION WITH PARENTS AND CARERS =============================================================== Know when to provide information to parents and carers Understand how to raise concerns with parents and carers in appropriate way Respond appropriately to what parents and carers are communicating to you When making decisions about the children and young people you work with, consult their parents and carers (if appropriate)
6. Standard 4 Know how to communicate effectively MAIN AREAS AND OUTCOMES PRINCIPLES OF KEEPING GOOD RECORDS =============================================================== Show a basic understanding of the importance of keeping accurate records Know the purpose of each re cord or report you use in your work Know how to record information that is understandable, relevant, clear and concise, factual and can be checked Share the information you record with the relevant young people, children, parents and carers Understand and explain the difference between observation facts, information gained from others, and opinion Know about formally assessing need and the frameworks that apply to your setting