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Email: info@infinica.com
http://www.infinica.com
Excellence in
Customer Communication

Does your company
invoice its clients?
…others do the same!
Do you send them
account statements?
How about marketing
offers?
Guess what…

How can you stand out?
Why stand out?
What are the benefits?
Do you have what
you need?
Questions?
• Improve communication
effectiveness
• Provide relevant and personalized
information
• Show that you care
• Up-sell, cross-sell and prevent
churn
• Happier, more loyal customers
• Improved bottom line
• You do collect customer data,
don’t you?
…you are missing out on better leveraging your customer data!

Customer Base
Reach 1 or 1 million customers…
Customer Segment 1 Customer Segment 2
Customer Segment 3
Simple Document
Instead of sending one generic letter to all your customers…
…send personalized documents to each of your customer segments,
regardless of the segment size…
…1 or 1 million members.
Personalized Documents

Customer Life Cycle
Customer
Care
Customer
Service
Customer
Retention
New Customer
Acquisition
Additional/Repeated
Purchases
It’s your customers’ life cycle…
…help them enjoy it

…encourage repeat
purchases and retain
customers
…segment and target more
specific audiences within
your customer base
…quickly adapt to
market changes
Infinica
Helps you…
…streamline the paper and
electronic communication
to the customer
…improve your customer
experience & satisfaction
…achieve more with less
resources
…more to the point?

Benefits Summary
To conclude…
Infinica
More effective customer
communication
Cost Savings
More satisfied & loyal
customers
Increased
revenue
Improved Profits

If you want to know more…
Feel free to ask our representatives at
the
Internet & Mobile World 2013
Don’t miss
www.infinica.com

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