This document discusses information systems management (ISM). It defines ISM as the application of information technology to support major organizational functions. Key points:
- ISM involves collecting, processing, storing, and utilizing an organization's information resources to support operations, customers, suppliers, and gain a competitive advantage.
- ISM uses both business and technical knowledge to manage IT resources and create value for the entire organization.
- Some important functions of ISM include collecting internal and external data, processing that data into useful information, storing the information in databases, and retrieving it to support business analysis and management decisions.
- Effective ISM requires sustainable data management tools and the effective management of an organization's data resources.
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1. Introduction
Information system is the
combination of hardware,
software, infrastructure and
trained personnel organized
to facilitate planning control
co ordination and decision
making in an organisation .
This system collects, stores
processes, accesses and
delivers information,
knowledge and digital
products.
3. Information system
management
Is the application of
information technology to
support major functions in
any organization. It supports
process of collection,
manipulation, storage,
distribution and utilization of
an organization's information
resources. Digital business
rely on information systems
to carry out and manage
operations ,interact with
customers and suppliers and
also give a competitive edge.
4. Information Technology Management (IT-Management) and
Information System Management(ISM) are often confused to
mean the same however they differ
IT management
This is managing IT resources
(Tangible &intangible assets) i.e.
hardware, software , network in
accordance to business needs.
Basically its an aspect of ISM. In IT
management Technical knowledge
of IT resources will suffice to
manage its resources.
Information Systems Management
(ISM)is the use of IT resources to
manage the whole Organisation
.i.e. its primary focus is Value
creation for the entire Organisation
of the Business. A mix of Business
and technical knowledge is
needed.
5. ISM: The Influence
Effective management
Business understanding
Communication Delivery
Systemization of business
Business Direction
Management Efficiency
Reduced Manpower
6. ISM: Functions
Data Collection: ISM with the use of IT resources is
used to collect all forms of data both from internal and
external sources .
Data Processing: The data collected as stated above is
sorted and converted into useful information for
decision making.
Storing Information: Information gathered will be stored
In database or warehoused for Retrieval.
Retrieval of Information: Data collected and Processed
and stored information will be used for business
analysis and management purposes when needed
7. ISM:The Relevance
ISM uses computer technology to provide
information and decision support system to
managers helping them become more effective .
For an effective ISM sustainable data
management tools are needed. The important
factor to a successful ISM is the effective
management of an organization data resources.
The role of database in ISM is very essential as it is
responsible for store data relating to the
organization; its operation, its plan and its
environment.
8. ISM:The functional system
Technology
Physical Structure
Software
Databases
Procedure
Operations
Production
Marketing
Human Resources
Logistics
Management
Information
System
Decision System
Planning
Implementation
Corporate Strategy
9. ISM: The System Structure.
Production System:
Under this system , transaction processing, operation control, managerial
control and strategic planning
Marketing System :
Planning, promotions, sales, product development, market research
Human Resource System:
Recruitment , training and education, development of
employees, record and evaluation of employees, compensation
Logistics System:
Purchasing, receiving, inventory control, distribution
Physical Structure System
Hardware, software, data base , procedures and personnel
10. Applications of ISM supports strategy, data
processing and management goals. Below are
examples of the functions of ISM in different
systems
Applications in Marketing
Applications in finance
O Order processing
• General ledger
O Sales management
• Cash management
O Logistic management
• Budget planning
O Consumer research
O Sales for casting
• Financial modelling
11. An expert speaks
Maria Griffith is a very experienced information systems lecturer at The University
Of Salford. The video consists of her explaining the concepts of information
systems management