The document provides information on information education and communication (IEC) in healthcare. It defines IEC as an important tool for health promotion that can create supportive environments and strengthen community action. The document outlines several aims and objectives of IEC, including encouraging healthy lifestyles and promoting proper use of health services. It also discusses principles of health education, methods of effective communication, planning IEC strategies, types of records and their uses, the importance of reports, and responsibilities of nurses.
2.
Introduction:
Information education is a term commonly
used and referred to by health professionals.
The purpose of information education in
communication is to improve peoples health by
increasing awareness and knowledge and
changing attitude and behavior .
3. DEFINITION:
Information education and communication is an
important tool in health promotion for creating
supportive environments and strengthening
community action ,in addition to playing an
important role in changing behavior.
4. AIMS AND OBJECTIVE
Encourage people to adopt and sustain health
promoting life style and practices .
Promote the proper use of health service
provide new knowledge ,improve skills and
change attitudes
Stimulate individual and community
5. PRINCIPLES OF HEALTH EDUCATION :
Credibility:
It is the degree to which the message to be
communicated is perceived as trustworthy by the
receiver. It must be consistent and compatible with
scientific knowledge.
6. CONT..
Interest:
People are unlikely to listen to those things
which are not to their interest. Health educators
must find out the real health needs i.e. felt needs
of the people. Very often there are groups who may
have health needs of which they are not aware.
7. CONT..
Participation:
Participation is key word in health education. It
should aim at encouraging people to work actively with
health workers and in identifying their own health
problems and also in developing solutions and plans to
work them out. It provides maximum feedback.
Motivation:
Awakening the desire to learn is termed as
motivation. In health education people are motivated to
accept new thoughts, habits and activities.
In the language people understand
8. CONT..
Comprehension:
In health education we must know the level of
education and literacy of people. We should always
communicate. . Teaching should be within the
mental capacity of the audience.
Reinforcement:
Most people do not accept new facts in one
attempt. Hence repetition is necessary for effective
health education.
9. CONT..
Setting Examples:
The health educator should set a example in
the things he is teaching.
Good Human Relations:
Sharing information happens most easily
between people who have a good relationship.
10. CONT
Learning by doing:
A person can learn better by doing things in place
of hearing or seeing. Hence it is necessary to pay
more attention to active learning in health
education.
Known to unknown:
Health education should be provided from
known to unknown and simple to complex. The
intelligence of a person should be fully exploited to
motivate him towards accepting new facts.
11. PLANNING AN IEC STRATEGY :
IEC success when it is planned with
comprehensive strategy.
There must be true dialogue.
Everything cannot be changed at once .
The timing should be appropriate.
Information overload is to be avoided
12. Definition:
Communication is the process of
exchanging the information and the process
of generating and transmitting meanings,
between two more individuals.
13. METHODS OF EFFECTIVE COMMMUNICATION
(SKILLS OF COMMUNICATION)
Conversational Skills :
Control the tone of your voice so that you are
conveying exactly what you mean to say.
The tone should indicate interest, patience &
acceptance rather than boredom, anger & hostility.
.
14. CONT
Be knowledgeable about the topic of conversation
and have accurate information.
Be flexible Discuss the what receiver wants to
discuss even if you have many of things to discuss
Be clear, concise and make statements as simple as
possible.
Avoid words that may give two meanings.
Be truthful.
15. LISTENING SKILLS :
Dont cross your arms or legs while listening
because that body language conveys a
message of being closed to the others
comments.
Be alert and relaxed.
Keep conversation as possible as natural.
Indicate paying of attention in conversation.
16. FOR THE DOCTOR
1. The record serves as a guide for diagnosis, treatment,
follow-up and evaluation of services.
2. Record indicate progress of the patient& continuity of care.
3. Record protect the doctor in case of legal issues.
VALUES AND USES OF RECORD
17. FOR THE FAMILY& INDIVIDUAL
1. The records help the individual and family to become aware
of their health needs.
2. The health records or flash cards or posters or charts can be
used as a teaching tool.
3. Record serve to document the history of the client.
VALUES AND USES OF RECORD
18. FOR A HEALTH WORKER ATVILLAGELEVEL
1. The record help the nurse to know about the details of
pregnant women, making use of antenatal services such as
registration, history, TT immunization, feeding, antenatal
examinations and future plan for delivery and condition of
fetus etc.
VALUES AND USES OF RECORD
19. VALUES AND USES OF RECORD
2.The mother care register provides details of deliveryconducted
by whom, sex of the baby, place of delivery, birth weight.
3.The birth and death register provides the number of birth and
death in a day, month and year and causes of death.
4.Growth chart provides weight taken, grades of malnutrition,
height and sickness.
21. TYPES OF RECORDS
CUMULATIVE/CONTINUING RECORDS
FAMILYRECORDS
ANECDOTAL RECORDS
CLINICAL RECORDS
22. RECORDS IN NURSING
EDUCATION PROGRAMME
CONCERNING THE STUDENT
Application form
Record of students clinical experience
Health record
Progress report
Cumulative record
Internal assessment register
23. RECORDS IN NURSING
EDUCATION PROGRAMME
CONCERNING THE STAFF
Job description.
Records of staff members educational qualification,
experience.
Leave record
Health record
Attendance register
Confidential records
25. RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN PHC
General information register
OPD register
Prescription register
Attendance register
Stock register
26. RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN PHC
Death and birth register
Inspection register
Finance record
Morbidity record
27. RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN SUB-CENTER
Mother care register
Child care register
Programme register
Stock register
Death and birth register
28. RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN SUB-CENTER
Monthly report register
Family planning register
General information register
School health register
Eligible couple register
29. RECORDS IN NURSING
EDUCATION PROGRAMME
CODE NUMBERS
R1 Clinical reg
R3 Surgery carried out in PHC
R5 Family planning
R7 Malaria cases
R15 Pregnancy reg
R16 Birth record
R17 under five
R12-18ANC
30. RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN HOSPITALS
Out patient and in patient records
Nurses records
Doctors order sheet
Graphic charts of TPR
Reports of laboratory examination
31. RECORDS IN NURSING
EDUCATION PROGRAMME
RECORDS IN HOSPITALS
Consent form
Diet sheet
Intake and out put chart
Registers
34. CARE OF RECORDS
損 The records are kept under safe custody of nurse in each ward
損 No individual sheet is separated from complete record
損 Records are kept in a place, not accessible to the clients and
visitors
損 No stranger is ever permitted to read the records
損 Records are not hand over to legal advisors without the written
permission of administration
35. CARE OF RECORDS
損 All records are to be handled carefully
損 Records could be arranged;
Alphabetically
Numerically
With index card
Geographically
損 Records are never send out of the hospital without doctors
permission
37. REPORT
:
Reports are information about a patient
either written or oral.
OR
A report is summary of activities or observations
seen, performed or heard.
38. PURPOSES OF WRITING REPORT:
To show the kind and quantity of service
rendered to a specific period,
To show the progress in reaching goals
As an aid in planning.
To interpret the service to the public and to public
and to their interesting agencies.
39. CRITERIA OF GOOD REPORT:
Can be made promptly
Clear, concise and complete
All pertinent, identifying data included
Mention all people concerned ,situation and
signature of person making report.
`easily understood
Important points are emphasized.
41. TYPES OF REPORTS
ORALREPORTS
WRITTEN REPORTS
24 hours report
Census report
Accident reports
42. TYPES OF REPORTS
CHANGE-OF-SHIFT REPORTS
Reports among members of nursing team
Reports between head nurse and her assistant
Reports between head nurse and nursing superintendent
Reports to the physician
43. TYPES OF REPORTS
TRANSFER REPORTS
INCIDENT REPORTS
LEGAL REPORTS
45. RESPONSIBILITY OF NURSE
LEGAL RESPONSIBILITY
RESPONSIBILITY IN MAINTAINING MEDICAL
RECORD
RESPONSIBILITY IN MAINTAINING SIGNIFICANT
INFORMATION
46. RESPONSIBILITY OF NURSE
RESPONSIBILITY IN PROVIDING A SOUND BASIS
FOR CARE PLANNING
MAINTAINING RECORDS AND REPORTS INA
FUNCTIONAL,ACCURA
TE,COMPLETE,CURRENT
ORGANISED AND
CONFIDENTIAL MANNER
47. TELEMEDICINE.
INTRODUCTION:
Telemedicine is the use of information and
communications technology (ICT) for medical
diagnosis and patient care.
Telemedicine can deliver health-care services,
where distance may be the critical factor
The telemedicine is the method of teaching
which is used to provide education to the medical
personnel.
48. DEFINITION
The delivery of health care services, where distance is a
critical factor, by all health care professionals using
information and communication technologies for the
exchange of valid information for diagnosis, treatment,
prevention of disease, injuries, research and evaluation of
health care providers all in the interest of advancing the
health of the individual and communities-By WHO.
49. TYPES OF TELE-MEDICINE:
1- Real time (synchronous).
2- Store-and-forward (asynchronous).
Real time (synchronous):-
It requires the presence of both parties at the
same time and a communications link between
them that allows a real-time interaction to take
place.
50. - Store-and-forward (asynchronous):-
Involves acquiring medical data (like
medical images, bio-signals etc) and then
transmitting this data to a doctor or medical
specialist at a convenient time for
assessment offline.
51. ADVANTAGES:-
Improve access to quality health service
In emergency and critical situations
Lessen the cost of patient transfers.
Reduce unnecessary travel time for health
professionals
52. CONT.
Reduction in clinical errors
Supports local health care providers to provide
high quality care.
For the patient it is saving of vital and crucial
time and cost of diagnosis for the doctor's
examination time is drastically reduced.
53. BARRIERS IN TELEMEDICINE PRACTICE:
Lack of health infrastructure and services.
Shortage of computer and health care personnel
Lack of training facilities with regards to the
application of ICT in medicine.
Physician/ patient unacceptance