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Instone UXRPI Decipher Summary

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Keith Instone
Keith Instone

Summary of my User Experience Research-Practice Interaction conversation at the Decipher 2018 conference. My intro slides and notes from the discussion.

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Instone UXRPI Decipher Summary
Instone UXRPI Decipher Summary
Instone UXRPI Decipher Summary
Research culture “Publish or perish” Answers narrow questions Open sharing Experimentation Corporate culture “Produce or perish” Wants broad answers Strategic advantage Fear of failure HCI research culture Publish for researchers Expanding field Status within academia UX practice culture No time for research Rapidly evolving practice Status within corporations
Research culture “Publish or perish” Answers narrow questions Open sharing Experimentation Corporate culture “Produce or perish” Wants broad answers Strategic advantage Fear of failure HCI research culture Publish for researchers Expanding field Status within academia UX practice culture No time for research Rapidly evolving practice Status within corporations Education Position of UX within academia Amateur professionals Competing with business for training Knowledge No shared knowledge base Hard to organize research for practical use Multi-/inter-disciplinary Communication Little shared language Speed-of-operation differences Finding (time for) each other Fragmented professional organizations Mapping “answers” to “questions”
Instone UXRPI Decipher Summary
Instone UXRPI Decipher Summary
http://www.instone.org/uxrpi-connectingdots
http://uxpamagazine.org/industry-academic-collaborations/
http://uxpamagazine.org/industry-academic-collaborations/
https://www.linkedin.com/pulse/join-me-decipher-conference-keith-instone/
Agenda ? Introductions ? Academia/Research & Industry/Practice Collaborations – Examples – Wish list – Barriers ? Conference sessions ? Open discussion
Instone UXRPI Decipher Summary
Open Discussion ? Mindsets around collaboration – Relationship between researcher, teacher, student, practitioner ? Mooshiness of “UX” – Also, importance of evaluation and human factors (lost in visual design focus) ? Data is listened to but does not explain “why” ? Business model: Industry pays for education
Examples ? Get practitioners on campus – Practitioners teach classes with junior designers as TAs – Practitioners review portfolios on campus – Student organization events ? Get professors in industry – Professors as active practitioners ? Example projects – Smart home technology, nutrition, machine learning, museum design, medical portal, … ? Business models & infrastructure – Companies creating their own schools: train them in exactly what they want – Industry sponsored class – Labs (as physical place where collaboration happens)
Wish List ? Assistantships for people without a college degree ? A way to open doors to students at scale (e.g., not swamped with email and one-offs) ? Inter-disciplinary classroom ? Industry experience trajectory from peer perspective ? Longer term collaboration projects ? Cloning practitioners
Barriers ? Logistics & infrastructure: labs, contracts, IP, non-disclosure agreements ? Time – Industry too busy for students – Too much curriculum to cover for collaborative projects ? Mindset (e.g., stereotypical thought processes within universities) ? Communication & shared language ? Relationships ? Definitions and understanding of UX ? Definitions and understanding of research – Recognition of research within practice AND researcher doing design- led research
Meta-Collaboration ? Thu 2:30pm: Instone, USER EXPERIENCE PRACTITIONER POV ? Thu 3:30pm: Lane & Tegtmeyer, DESIGN PROFESSOR POV ? Sat 3pm: Barness & Meija, Cultural change is needed
Examples of Collaboration ? Thu 3pm: Elrod, Performance psychologist ? Thu 3pm: Thomas, Critical race design studies ? Fri 10am: Jacobs, Experiential education ? Fri 2:30pm: Miller & Winter, Government ? Sat 10am: Henriques, Multi-disciplinary
Supporting Collaboration? ? Various: Writing (for practitioner readers?) ? Thu 1:30pm: Parker & Barry, Pitching research (to industry?) ? Thu 1:30pm: Gibson & Owens, Framing research (for industry?) ? Fri 11am: Coorey, etal, Integrating research into the classroom (for better practitioners) ? Sat 2pm: Kothandaraman & Ludin, Roadmapping tool (for practitioner consumption?)
“Be a Better Practitioner” ? Thu 1:30pm, Kotwas, IBM ? Fri 10: Siegel & Fath, Biases in Product Teams ? Sat 10am: Pontis, Visualization of field research data ? Sat 11:30am: Stirling, etal, Teaching non- designers ? Sat 2pm: Blazo, Participatory design to engage stakeholders
Thanks! ? Colleague discussions: instone@user- experience.org & @keithinstone & #UXRPI – Want to be interviewed for our research about collaboration? ? Business model discussions: instone@dexterityux.com

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Instone UXRPI Decipher Summary

  • 4. Research culture “Publish or perish” Answers narrow questions Open sharing Experimentation Corporate culture “Produce or perish” Wants broad answers Strategic advantage Fear of failure HCI research culture Publish for researchers Expanding field Status within academia UX practice culture No time for research Rapidly evolving practice Status within corporations
  • 5. Research culture “Publish or perish” Answers narrow questions Open sharing Experimentation Corporate culture “Produce or perish” Wants broad answers Strategic advantage Fear of failure HCI research culture Publish for researchers Expanding field Status within academia UX practice culture No time for research Rapidly evolving practice Status within corporations Education Position of UX within academia Amateur professionals Competing with business for training Knowledge No shared knowledge base Hard to organize research for practical use Multi-/inter-disciplinary Communication Little shared language Speed-of-operation differences Finding (time for) each other Fragmented professional organizations Mapping “answers” to “questions”
  • 12. Agenda ? Introductions ? Academia/Research & Industry/Practice Collaborations – Examples – Wish list – Barriers ? Conference sessions ? Open discussion
  • 14. Open Discussion ? Mindsets around collaboration – Relationship between researcher, teacher, student, practitioner ? Mooshiness of “UX” – Also, importance of evaluation and human factors (lost in visual design focus) ? Data is listened to but does not explain “why” ? Business model: Industry pays for education
  • 15. Examples ? Get practitioners on campus – Practitioners teach classes with junior designers as TAs – Practitioners review portfolios on campus – Student organization events ? Get professors in industry – Professors as active practitioners ? Example projects – Smart home technology, nutrition, machine learning, museum design, medical portal, … ? Business models & infrastructure – Companies creating their own schools: train them in exactly what they want – Industry sponsored class – Labs (as physical place where collaboration happens)
  • 16. Wish List ? Assistantships for people without a college degree ? A way to open doors to students at scale (e.g., not swamped with email and one-offs) ? Inter-disciplinary classroom ? Industry experience trajectory from peer perspective ? Longer term collaboration projects ? Cloning practitioners
  • 17. Barriers ? Logistics & infrastructure: labs, contracts, IP, non-disclosure agreements ? Time – Industry too busy for students – Too much curriculum to cover for collaborative projects ? Mindset (e.g., stereotypical thought processes within universities) ? Communication & shared language ? Relationships ? Definitions and understanding of UX ? Definitions and understanding of research – Recognition of research within practice AND researcher doing design- led research
  • 18. Meta-Collaboration ? Thu 2:30pm: Instone, USER EXPERIENCE PRACTITIONER POV ? Thu 3:30pm: Lane & Tegtmeyer, DESIGN PROFESSOR POV ? Sat 3pm: Barness & Meija, Cultural change is needed
  • 19. Examples of Collaboration ? Thu 3pm: Elrod, Performance psychologist ? Thu 3pm: Thomas, Critical race design studies ? Fri 10am: Jacobs, Experiential education ? Fri 2:30pm: Miller & Winter, Government ? Sat 10am: Henriques, Multi-disciplinary
  • 20. Supporting Collaboration? ? Various: Writing (for practitioner readers?) ? Thu 1:30pm: Parker & Barry, Pitching research (to industry?) ? Thu 1:30pm: Gibson & Owens, Framing research (for industry?) ? Fri 11am: Coorey, etal, Integrating research into the classroom (for better practitioners) ? Sat 2pm: Kothandaraman & Ludin, Roadmapping tool (for practitioner consumption?)
  • 21. “Be a Better Practitioner” ? Thu 1:30pm, Kotwas, IBM ? Fri 10: Siegel & Fath, Biases in Product Teams ? Sat 10am: Pontis, Visualization of field research data ? Sat 11:30am: Stirling, etal, Teaching non- designers ? Sat 2pm: Blazo, Participatory design to engage stakeholders
  • 22. Thanks! ? Colleague discussions: instone@user- experience.org & @keithinstone & #UXRPI – Want to be interviewed for our research about collaboration? ? Business model discussions: instone@dexterityux.com